Very unhelpful staff , no one care you're there , no system for wait time or nurse checking on you.read more

This healthcare organization is terrible. I have very decent healthcare with Kaiser with my…read moreemployer. The problem is that I am only allowed to go to the Bellevue clinic for urgent care. I was bleeding from my head (if you don't know it yet, a head wound is a bleeder for a long time). So I elected to pay out of pocket and go to Evergreen for stitches. When it was time to remove the stitches, I called Evergreen in advance to ask them how much it would cost to remove them at Evergreen or if I should go to Kaiser with a $20 copay. The representative on the phone told me that stitch removal was a part of the $570 I paid out of pocket. Then I got a bill from Evergreen saying I owed $146 for stitch removal. This is a disgusting practice and Evergreen should be ashamed of themselves. When I escalated the matter, even though calls were recorded to prove what I was told, the insisted I pay the bill (which I did today). I would not trust this company and I will never work with them again. I will pay for a taxi vs dealing with BS like this.

Dr. Habib is a jewel of a doctor. VERY thorough.VERY observant. Compassionate without making a big…read more"show" out of it. Dr. Habib has caught some medical issues no other doctor has and has treated them simply and successfully. HIGHLY recommended.

I can't say enough good things about Dr. Sadia Habib. I walked into her clinic yesterday with the…read moreworst migraine I've experienced in a long time--completely drained, in pain, and honestly feeling hopeless after nearly two weeks of struggling. She diagnosed it immediately, had her nurse administer a shot, and within 30 minutes, I started feeling relief. I took just one tablet that night for a lingering headache and woke up feeling the best I have in weeks. Today, after a mild return of the headache during work, I took one more tablet--and it was gone in 30 minutes. Dr. Habib has this incredible ability to make you feel seen, understood, and genuinely cared for. Every time I've gone to her for help, she's provided thoughtful and effective treatment that truly works. I'm so grateful to have her as my primary care doctor--she always helps me feel like myself again. -JJ

I came to Doctors of Bellevue-Redmond to get my green card medical exam done since they were very…read moreclose to my workplace and an in-network provider for my Premera insurance. We called them on a Friday to set up an appointment for the following Wednesday. When we arrived on Wednesday, the entire process was fairly quick and straightforward since we both had complete immunization records. Dr. Dudetsky was professional, courteous, and helpful. We had to come back a couple of days later to process the results of our TB skin test, and had a very quick visit once again. Results were provided in a sealed envelope as per USCIS standards, and the staff clearly knew what they were doing--definitely something you want when dealing with the government!

Consistently poor communication over multiple visits ranging from 1.5-3 weeks without responses or…read moreaction after multiple follow ups that I had to initiate. After my first appointment, I was told a prescription would be sent. It never sent to my pharmacy. I followed up 19 days later, got no response, and followed up again the next day, before finally getting my prescription. I also asked about scheduling a follow-up appointment at that time and never received a reply. It took 3 weeks before I got my prescription. Months later, I requested a copy of my medical records. I followed up 5 days after the initial request, then had to call 10 days after that just to get them released. It took 2 weeks to get my records. Most recently, I requested a renewal on a medication I've been taking for over 10 years. I heard nothing back for 11 days, then had to call in. I was placed on hold three separate times over the course of one call, totaling around 15 minutes, and was told I'd need to come in for an appointment before they'd refill it. I explained that I needed it immediately because they hadn't responded in 11 days. They put me on hold again and then doubled down on the same answer. Staff also blamed the delay on the receptionist being "new," despite her being the one who put me on hold twice to check with someone else on my behalf. It took 1.5 weeks and I never received my prescription. I have never had such horrible communication or professionalism from a medical facility. I would suggest going literally anywhere else.

LOVE LOVE LOVE Dr. Rogers! I tell everyone I know about her. She's so attentive. Never makes me…read morefeel rushed. Very caring. I have nothing bad to say about her! Being in the medical field, I'm a tough critic and it took me an extremely long time to find a doctor that fit what I was looking for.

Dr Rogers is the best doctor I have ever had. She is knowledgeable, caring and never ever making me…read morefeel rushed or unimportant. I'm 70 years old and I've never had a Dr. as good as Heidi. Dr. Rogers has taken care of me for ten years now and I feel as if she is a good friend not just my Doctor.

5 years later, I am still very satisfied with this place and especially Dr. Vaiman. I was shocked…read moreto see someone else write a review criticizing Dr. Vaiman's English. Dr. Vaiman is Russian, but she both speaks and understands English perfectly. I am TERRIBLE with accents but I never have a problem with hers. Dr. Vaiman is a rare doctor who actually takes her time with you and never makes you feel rushed. She is excellent about follow up care and I have never had any issues with her. LOVE this office, they take excellent care of my husband and myself.

With all due respect to the professionalism of Drs. Vaiman and Greenberg, this place has turned…read moreinto a complete mess. The billing department is staffed by outright rude individuals, and the front desk is run by young, inexperienced staff who do nothing but try to sound smart while making excuses for the incorrect information they provided over the phone. A few years ago, I also had a terrible experience with the tactless Dr. Endrikhovskaya. Detailing everything would take too much time and effort, and I simply don't have the desire for that. Just--STAY AWAY! I will never go back there and wouldn't recommend it to anyone. An absolutely disgraceful place.

After years of hard drug abuse, my husband and I came to Dr. Scott Greenspahn out of desperation to…read moresave our lives. We tried everything and nothing worked. Until he put us on the Suboxone program. We have both remained abstinent, with zero relapses. Dr. Scott has an educated, intimate knowledge of how to successfully keep his patients safe and comfortable on Suboxone, and even more importantly how to get us off. Stopping this medication is a long, arduous process and Dr. Scott has the exact protocol to do so SUCCESSFULLY. He has stuck by us through the years and has singlehandedly KEPT us clean, sober and thriving!

Dr. G is fantastic. No wishy-washy stuff. Friendly, willing to spend the time he needs to get to…read morethe bottom of situations. And a straight shooter, not willing to waste time on things that don't have a high likelihood of success.

I called to refill my medication. The woman in the office was very kind when I asked to fill my…read moreprescription. She was going to make sure my doctor would get the prescription referral to our pharmacy. We are very thankful for the staff at Overlake clinic.

Dr.Kriseman is awesome, very caring and really really smart and a great all round primary care…read moredoctor. He is the most compassionate physician I have ever meet and I have been a healthcare worker for the past 40 years.

I have been a patient for nearly 10 years. The care has been outstanding. I don't hesitate to…read morerecommend Dr. Grinberg.

Dr. Grinberg is an amazing doctor. He is friendly and professional at the same time. He will always…read moregive you the right information and will never let you down. Thank You so much for being a helpful and kind doctor and you have helped so much! Ben Kolker

Our family has been a patient of Marty's for almost 13 years. She's thorough, kind and truly cares…read moreabout our well being. Even when we moved out of Redmond, we have kept Marty as our primary care provider because of her excellent record.

I have been going to see Marty for many years, she was there for me when I was diagnosed with…read moreFibromyalgia, Rheumatoid Arthritis and breast cancer. She knows my Children and Grandchildren also my In-law family. She is so thoughtful and caring I could not imagine seeing anyone else. You are my Hero Lady!!!!

Kaiser Redmond Visit This was my first visit to Kaiser…read moreRedmond, and I'm genuinely impressed. There's plenty of parking, so arriving early was easy. My appointment was at 3:20, and I checked in at 3:05. After waiting less than ten minutes, a staff member brought me into the room. Dr. Tabios and the entire team were patient, kind, and very helpful. Dr. Tabios listened closely to all my concerns, addressed each one clearly, and made me feel comfortable throughout the visit. He's friendly, approachable, and thorough. I also received a tetanus shot from Keturah, AMN Healthcare staff, who was warm, gentle, and reassuring. I didn't feel any pain at all. Overall, this clinic exceeded my expectations. I would definitely return here for future appointments.

, I have never experienced better health care in my life. I have been to four of their greater…read moreSeattle clinics and my experience has been amazing at each one. It is so much easier for me to navigate through the Kaiser system than locate independent providers through Regence Coverage. You call one number and are set up for all your medical needs. I have NEVER had an easier time or better results than I experienced with Seattle's Kaiser group. Their doctors, nurse practitioners, pharmacists, customer phone representatives and all support staff really seem to care about you and your health. This is problematic. I am the Director of H.R for a company of about 50 people working at the Port of Seattle. We recently changed health plans. Unfortunately, the "upgraded plan" available to executives is a Regence (Blue Cross/Blue Shield Plan). Ironically, I feel like that this "upgrade" isn't an upgrade at all. I LOVE KAISER and I am likely to go back whatever the cost after we renew in January of 2020. I have never experienced better care, more follow up, less wait- time and fewer additional fees than I have with Kaiser. I came in to meet Dr. Church (Redmond), because of a scheduling issue Dr. Church was SUPER thorough, knowledgeable, professional and considerate. After I left his office, Dr. Church researched how best to alleviate my menopause drama. He followed up with both me and my pharmacist and suggested I try a little different medication. Since I have started on my new meds, I am symptom-less!!