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    Robert H Bayles, MD

    5.0 (3 reviews)
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    Kaiser Permanente Redmond Medical Center at Riverpark

    Kaiser Permanente Redmond Medical Center at Riverpark

    2.6(25 reviews)
    0.6 mi

    , I have never experienced better health care in my life. I have been to four of their greater…read moreSeattle clinics and my experience has been amazing at each one. It is so much easier for me to navigate through the Kaiser system than locate independent providers through Regence Coverage. You call one number and are set up for all your medical needs. I have NEVER had an easier time or better results than I experienced with Seattle's Kaiser group. Their doctors, nurse practitioners, pharmacists, customer phone representatives and all support staff really seem to care about you and your health. This is problematic. I am the Director of H.R for a company of about 50 people working at the Port of Seattle. We recently changed health plans. Unfortunately, the "upgraded plan" available to executives is a Regence (Blue Cross/Blue Shield Plan). Ironically, I feel like that this "upgrade" isn't an upgrade at all. I LOVE KAISER and I am likely to go back whatever the cost after we renew in January of 2020. I have never experienced better care, more follow up, less wait- time and fewer additional fees than I have with Kaiser. I came in to meet Dr. Church (Redmond), because of a scheduling issue Dr. Church was SUPER thorough, knowledgeable, professional and considerate. After I left his office, Dr. Church researched how best to alleviate my menopause drama. He followed up with both me and my pharmacist and suggested I try a little different medication. Since I have started on my new meds, I am symptom-less!!

    I really enjoy going to Kaiser Permanente, mostly because of the investment in technology they have…read moremade. I can message my doctor from an app, view lab results, and order prescriptions. The services I've received have been great, and my appointments to visit the doctor are quick. I love that there's a self check-in station, and I usually don't have to wait too long before being called. As far as the lab goes, I've consistently had poor experiences with long waiting time. The first time, I was the only one in line and waited over 20 minutes to give a urine sample. Last week, I came in the afternoon around 3 p.m. to give a urine sample, and a sign was over the kiosk saying that staff was on break and unavailable, so I was frustrated I drove out there and wasn't able to complete my lab (I had to leave). This morning (Friday at 8:30 a.m.) I waited over 40 minutes for my lab. If the wait times weren't as bad for the lab and service was continuous throughout the day, I would certainly provide a higher rating.

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    Robert H Bayles, MD - familydr - Updated June 2026

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