Horrible service years ago with desk staff. Tried going…read moreagain recently and Dr. Yun treated me horribly. I've never been treated with such egotistical, disgusting customer service in my life. Wouldn't recommend this place to anyone.

If you're looking for a team that will do whatever possible to make sure you are taken care of as…read moreif you're family you have found the perfect dentist. Not only are you comfortable through the entire process you also can trust that they will make sure your results are to perfection. I have been through so much with high anxiety since being a child in a dentist chair and I know Dr Yun prides himself on comfort of the patient and top of the line results. His staff is unlike any other and the whole office works together to make your experience serene. I will never go anywhere else because I trust that they will always have my back! I also appreciate and value that they are always on top of the newest technology. A doctor and his staff being willing to learn and grow with the times is priceless in my opinion!

What a wonderful experience I had for my TMJ issues. The staff was so kind and made me feel…read morecomfortable, and the office was beautiful and unique.

Consumer beware! Do your research and look at other 1 star reviews, unfortunately this situation…read morewas not unique. I came in today for an ortho consult, even the front desk person admitted its not the docs specialty but they could see what she could do and I could have a consult. Since I only needed a retainer and they were close by I came to see for myself. Turns out she was not comfortable in what I was asking and charged 6x what others are without even looking in my mouth besides having me smile briefly, rest of time consisted of a tour of the office (bathroom, coffee, etc) and the dog gave me an over priced quote which should never happened over the phone then I was charged $80 for a consult which I wasn't made aware of until I left. when I questioned this, the front desk person had Christine come out and I expected to hear from her that maybe they are sorry but that's their policy etc.. but instead she raised her voice and was condescending and kept encroaching on my personal space despite me backing up repeatedly and letting her know she made me feel uncomfortable. She got mad and said you wouldn't go to Meijer and leave without paying for milk. She was clearly being hostile so I complements disengaged and said I was uncomfortable and would pay I just want to leave. Despite not arguing with her, she kept getting closer and closer in my face and i kept backing up and repeating myself after I paid about how uncomfortable she was making me and that I was ready to leave. I cannot imagine any worse treatment, do yourself a favor and find a professional that will be up front on their pricing and better yet that will offer complimentary consultations to ensure you're a good fit and definitely stay away if you don't enjoy being disrespected. Regarding your reply doctor Tenaglia, I cash guarantee your office did not inform me of the cost, please check your records. And as I'm new in town I checked with my former orthodontist and others in the area and they were shocked at what you did, completely unprofessional and disrespectful. And please do tell how it helped to get in my face and raise your voice about not going to Meijer without paying for milk when I was allowed you and your office nothing but respect. I was ripped off and misguided and it's sad that's the way you have to make your money Christine Tenaglia, DDS

Dr Brya has an amazing way to explain and truly care about my dental health. He took the time and…read moremade me feel satisfied he knew what he was doing. You are not a number at this office. Staff is very friendly with state of the art equipment. Highly recommend.

Very polite and professional. Was great with my kids as well. Facilities are new and very clean and…read moreall staff are polite, well kept and just an overall great dentist. He treated his staff with great respect and not demeaning at all. I have seen many doctors over the years treat their staff like garbage and this is one this that stuck out was how polite he was with all of them. All dental work was top notch.

I initially liked Dr. Carlin until he ripped me off for $1600!…read more I paid $1600 deposit for Invisalign. After 2 week trial I was experiencing significant discomfort and needed to discontinue treatment. Dr. Carlin insulted me by saying "hundreds of thousands" have used Invisalign and you seem to be the only one who has pain.". Perhaps he should read a few peer reviewed studies. I wanted to leave then but Dr. Carlin and his assistant blocked me in until I forced my way around them. Dr. Carlin said they would only charge me a lab fee, but he kept my $1600! And he kept my Invisaligns, AND he billed my insurance.

He is not very patient with kids. I am not impressed with the way he handled my son's dental care…read more We are no longer getting service from this place.

LOVE! I've been going to Portnoy & Tu for well over a year now and I just ADORE the practice. The…read morestaff are wonderful, Dr Tu is incredibly thorough and the building is gorgeous. I will never be going anywhere else to get my teeth done as this is such a phenomenal group

I highly recommend both Dr. Portnoy and Dr. Tu. They are extremely professional, yet nurturing and…read morecaring. They focus on being proactive, honest and they are very reasonably priced (which is one reason I switched to them). They are skilled and tenacious in doing the best work possible. There is also humor, warmth and even some singing in the office! The very best - during the pandemic, when all dentist offices were closed, Dr Tu quickly arranged for an appointment for my loved one's dental emergency. All protocol was used to best ensure the safety of all and the procedure was done efficiently and effectively. You know you can depend on the skills, professionalism and care of these dentists!

If you are looking for a dental health provider that purposely obfuscates services and costs, does…read morenot follow through on what they say, and offers the added sensory experience of audibly hearing the hygienist fart while cleaning your teeth, then Aspen Dental - Okemos may be the practice for you. They also provide free live entertainment in the lobby, where staff publicly argue with every single frustrated patient about how services and costs were "miscommunicated." It's a little bit like dinner theater, but with dental anxiety. You will be pressured into unnecessary services, while items are rapidly added to and removed from your bill like a shell game. Privacy is optional, as treatment plans and financial details are discussed openly, out loud, in front of everyone. They enthusiastically push services your insurance won't cover and that you don't need, and your total bill can swing hundreds to thousands of dollars with no clear or timely explanation. Personally, I was quoted a multitude of different costs across the same visits, sent a request to pay more than I owed, and was told I "wasn't allowed to leave without paying" despite no one being able (or willing) to provide an itemized ledger. After endless back-and-forth with multiple receptionists and the manager, I still do not have a clear breakdown of current charges and am waiting for them to get back to me. If you enjoy confusion, pressure, public financial discussions, and surprise pricing, all with the comforting background noises of the human body, this is absolutely the place for you. Otherwise, I'd recommend literally anywhere else.

Worst place ever had an appt today to get 4 teeth removed as soon as I walked in gave my info was…read morethen told they cancelled all my appts with out any notice. After this I spoke with Micheal Anderson manager for office was very rude as a manager you are to de-escalate the issue he indeed did not instead he was very rude told me he's not my parent and that he's not there to call to inform me that I had an appt or that it was canceled. When asked for upper management phone number i was told they don't have one and just an email. the email that Anderson gave me was incorrect. As a manager that's disgusting to speak to someone like that. I refuse to be seen again by them and will be reaching out to someone higher. As a representative our job is to help explain and apologize and de-escalate the situation for a manager u have more responsibility and obviously Anderson can't do his job correctly and should be pulled from manager position. Yes Anderson you I hope you read this review I'm going to be contacting higher than management and will make sure something is done for the way I was talked to today. Care quality is so unprofessional disgusting the way they speak.

I feel very comfortable and safe with Dr. Grady and his staff. I have had a lot of painful dental…read morework done over the last 50 years due to a serious accident when I was 19, and not all of it was done well. Dr. Grady is so knowledgeable and does not mind sitting down and explaining things to me. He's not only a great dentist, but also a really great and compassionate human being. He's a keeper!

Love Dr. Grady and his staff! Had an ugly implant replaced by Dr. Grady and now I feel like I can…read moresmile confidently again. I also had a cleaning by a new hygienist who was very sweet and informative! (Although I did miss my normal hygienist too ) But she deserves a break from me just like the rest of the world! THANKS SO MUCH DR. GRADY & STAFF!!!

Top quality care I see Dr Ferraroh (sounds like Ferrari) probably spelt that wrong but been comming…read morehere for 3 years I moved away 2 years ago and drive a hour just to come here. the front desk ladies are the best , very welcoming and warming all around great staff. Dentist take pride and care in their work and go over best options for your needs. Honestly best dentist ive been to in years also affordable and have plans for people who don't have Insurance!

This is a great local dentist. The hygienists are very skilled, gentle, kind, and knowledgeable …read more The office staff is friendly. The location is newly remodeled and conveniently located. My family and I have been going here for years and have never had a bad experience.

I was looking for my dentist's address when I came across this review. It was 2.5 stars with only…read moretwo responses. I rightly figured one very satisfied person and one disgruntled person left reviews. I find it interesting that a person from .Jackson drove to Okemos for dental care when there are several five-star dentists in Jackson. Then he said he "... had two other dentists review my x-rays prior to seeing this dentist, and both said it was likely due to the dentist's work that I needed a root canal." Something doesn't smell right here. If I was looking for a dentist I would disregard the one-star review ditzing this dental practice. I gave them five stars to offset the ridiculous review.

I had a filling fall out - something that's happened to me three other times - and tried Parkway…read moreDental for the first time in terms of removing the rest of the filling and re-filling it. The experience was absolutely grueling; the hygenist was pulling so hard at the corner of my mouth with the suction that I had a cut on the inside of my mouth afterward and Dr. Davis struggled to get the remaining filling out of my tooth. It was incredibly painful, and resulted in the need for a root canal. I had two other dentists review my x-rays prior to seeing this dentist, and both said it was likely due to the dentist's work that I needed a root canal. I've been a good and patient patient, not fearful of dentists, for many years, but I now am very nervous about dentistry due to my experience at Parkway.