I have been referred for oral surgery and periodontal treatments by Dr Hagan several times and…read morereceived very thorough and punctual care.

I will never visit this establishment again…read more I was told to keep my 8 month appt, denied the insurance coverage I had. Given adamant instructions about my cleaning journey, I paid $190 fee to be told I wasn't to be seen. I expressed my annoyance for differing from his prior instructions, I asked for the refund and a rescheduled appointment. He abruptly interrupted me and told me to continue my exams ONLY with my original dentist. He ran out scurrying into a locked side room. I was dumbfounded by this egotistical and cowardly behaviour. His ego was so shattered and his assistant was standing there in shock; she was getting my x-rays transferred from dentist office. The office would not let me have any paperwork except a refund receipt. Dr Hagan also never went over the progression of his methods over 2 appointments which is why I was there also. #butthurt #manchild #spoiledbrat

The office texted me multiple times in December for a cleaning and to get a mouthguard, to use my…read morebenefits up before the end of year. I scheduled. When I got my cleaning, I paid for the mouthguard. When I got my scans for the mouthguard, I was scheduled an appointment for pick up in January because that's the soonest that it would be available, and confirm that I was paid. When I checked out after picking up my mouthguard, I was told that I still owed. The claim was not put through until January because that's when I picked it up and the price increased by 160%. At no time when I made the appointments, checked out, paid for the mouthguard, or made the appointment for pick up, was I told that this would not be filed until January. I did discuss when I made the appointments that my insurance in 2026 was not as good and they cheered me on for making the appointment in December and paying in cash. Whether this was shady practices to get more money, or lack of training for those who schedule, sit reception/checkout, do the scans, those I interacted with multiple times, I don't know. They will not refund what I paid. So now I'm not only out that money, but the mouthguard. Be careful when they are soliciting appointments. Make sure they are charging your insurance timely and correctly.

$50,000. dollars for a complete mouthful of implants and now dr Shafer refuses to remove my plates…read morefrom my mouth to perform a yearly cleaning. Dr Shafer says this is no longer the protocol. He has done this for 2 years now and all of a sudden refuses to perform follow up care . Kinda nasty after my sister spending $ 50,000. dollars and he didn't even do the work. Dr Shafer sent me to Canton, Mi. and a completely different surgeon for ALL the teeth pulling and installing the titanium implants in my jaws. NOW, I UNDERSTAND WHY HE SENT ME TO SOMEONE ELSE BECAUSE DR SHAFER REALLY DOESN'T KNOW WHAT HE'S DOING WHEN IT COMES TO IMPLANTS AND NOW REFUSES TO FIGURE OUT HIS OWN SCREWUPS AND FIX THEM.!!! A dental malpractice lawyer has confirmed my worst fears because now they're not removable. PROTECT YOUR MOUTH from Dr Shafer. NO STARS FOR THIS DENTIST.

When I moved to Holt MI I wanted a local dentist. I went to Dr Sood, DDS in Holt. I needed a root…read morecanal and he said he could do it right there in the office. He had all this up to date equipment so I figured he knew what he was doing. Not so. He did the wrong tooth. Not only that, he gave me like 5 shots. As he was doing them he told me I would feel a pinch and the assistant kept saying aha, aha. I had to go to an endodontist to get a root canal on the correct tooth. I went back to Dr Sood's office to get a refund since he did the incorrect tooth, he would not do so. It was not a good experience for me.

Not a good experience. As someone who is scared of the dentist I want my dental experiences to be…read moreas stress free as possible. Unfortunately once I got there I was told they do not take my medicaid even though we asked prior to coming to their office. They said we were wasting their time by taking up an appointment slot and should have just paid out of pocket. The wife of the dentist confirmed on the phone that the insurance was approved and they would be able to fix my cracked tooth. She claimed once we were there that she said never said such a thing. One of the keys to customer service is making sure you communicate and don't over promise your customer they failed on that count. Don't trust what they tell you on the phone!!!

You cannot find an altruistic and more gentle of person/periodontist. I am so grateful I was…read morereferred to her and know I will see her again for ANY issues that requires her expertise. Regarding her staff, they too are are as kind and sweet as she is. You leave their office feeling like they are your friends. They talk and treat you like you're their only patient. You COULD NOT find a better periodontist and staff anywhere, i guarantee it

I worked with Dr. Doan as her surgical assistant in a multi specialty office in Chicago. This is…read morewhere I saw first hand how précised her work was. I was so amazed at the quality of work and her wonderful bed side manners that when I needed implants I knew where to turn to. Although Dr. Doan and I no longer work together (since she relocated and started her own office in Brighton, Michigan) I still choose to make the lengthy trip to see her. I can not imagine going elsewhere. On top of all of that, her office is very comfortable and her staff is superb! I recommend Dr. Doan to all of my friends and family. 5+

Dr. Leonard took such wonderful care with me as a young girl. Can not recommend him more. I'd be…read moreseeing him still if I were still in the area.

Very professional and honest. Traditional diagnostic tools and the reasonable price reflects that…read more Dr. Leonard is very reserved and objective; he will treat what needs treated, not fill every pit and groove for profit.The hygeniest is experienced and thorough; she's not just a "polisher". The front desk is run by an efficient receptionist. There was no preaching or shaming, just care. The office is set up to ensure patient privacy. I highly recommend this office, particularly if you've been ripped off by a chain dentistry or a "bargain" dentist.

We love Dr. Baum and the entire office staff. Dr. Baum takes great care of our needs and knows that…read moresometimes your insurance and your dental care need to work together to keep your smile healthy. The technology is state of art and I love it!! I joined the practice when I married my husband and moved to Lansing and was worried about leaving my former dentist. I'm in great hands!!

Friendly, caring staff, up to date equipment and really comfortable dentist chairs-I almost took a…read morenap.

Top quality care I see Dr Ferraroh (sounds like Ferrari) probably spelt that wrong but been comming…read morehere for 3 years I moved away 2 years ago and drive a hour just to come here. the front desk ladies are the best , very welcoming and warming all around great staff. Dentist take pride and care in their work and go over best options for your needs. Honestly best dentist ive been to in years also affordable and have plans for people who don't have Insurance!

This is a great local dentist. The hygienists are very skilled, gentle, kind, and knowledgeable …read more The office staff is friendly. The location is newly remodeled and conveniently located. My family and I have been going here for years and have never had a bad experience.

Dr. Leja is simply brilliant. A mechanical engineer before becoming a dentist! He is amazing in…read morehis diagnosis and treatment as well. The staff is friendly, but the Hygenists are also incredible!!!!! Extremely skilled yet friendly and caring. Find a reason to come here. You will thank yourself. Joe Bird