1. Robert Martinez, MD

    1. Robert Martinez, MD

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    Fort Myers, FL

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    Robert Martinez, MD

    4.0 (2 reviews)
    Closed 8:00 am - 5:00 pm

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    7 months ago

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    7 years ago

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    Orthopedic Specialists of SW Florida - Exam Tooms

    Orthopedic Specialists of SW Florida

    2.7(49 reviews)
    5.3 mi

    Dr Cullen and the staff were friendly and professional. After checking in, I waited a short time…read morefor an X-ray, then saw Dr Cullen for his diagnosis and suggestions for treatment. Further tests are needed, but I feel he's going to have a good plan for my back pain management.

    (2/5) My experience…read morewith this facility was frustrating due to poor communication and a lack of accountability. Before scheduling, I confirmed with my insurance company that the facility was in-network for physical therapy. When I brought an outside PT referral, I was told the department only accepts referrals from its own physicians, so I scheduled an appointment and paid a copay solely to obtain the required referral. After following their instructions, I was then informed that the Physical Therapy department does not accept my insurance plan after all. Had I been told upfront that physician and physical therapy services have different insurance participation requirements--or been directed to verify coverage with billing--I could have avoided an unnecessary appointment, copay, and wasted time. What is most disappointing is the lack of acknowledgment or effort to resolve the issue. The problem isn't just the money; it's that patients deserve accurate information before being asked to schedule appointments and incur costs. I strongly encourage future patients to verify both physician and physical therapy coverage directly with the billing department before scheduling. Unfortunately, after this experience, I will not be returning.

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    Robert Martinez, MD - orthopedists - Updated September 2026

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