I stopped in to ask when my serum will be ready with intensity. I had a serious outbreak on my…read moreface and eyes. I was very much in pain. They refused to see my concerns. I had waited 5 weeks from my first appointment for some updates and not received any. This office was very rude and arrogant. They hollered and screamed at me for no apparent reason. I've never seen anything like it before in my life. There was no professionalism at this office. The main receptionist literally yelled at me to leave, screaming on top of her lungs, "GET OUT- GET OUT!! I was mortified. I left and had to calm down for a moment due to this verbal attack. My thoughts were to speak to the manager. I quietly went back in and the manager, Mr's Ho came to speak with me, respectfully. I explained the situation one more time, and she assured that the next appointment I have will be for a signature and to speak to the doctor and everything will work out o.k. When the two day past, I showed up for my appointment and I was met with another violent uproar from the same receptionist, hollering again. She was accusing me of allegedly threatening the office. They refused services for me. I have never been treated badly or had any experience in a professional office like this before. I am truly mortified!! p.s. After getting my allergy testing from the initial appointment, they neglected to give me an antiserum for any outbreaks that I would get. Which I Did, hours after I left and had to go to Centra Care in the evening, to be seen for my extreme discomfort all over my face form forehead to chin. My eyes were also severely swollen. They immediately administered a shot in my arm for the reaction from the testing. They also proscribed 5 days of Predizone. Lets not forget my co-pay too!

Very unhelpful clinic and rude Staff., I have a PPO., I don't need a referral., I'm from out of…read morestate and MRI coming, proving I have arthritis!!! not Professional enough for me!!! YOU LOST MY BUSINESS., Barbaric lol

Recently this office has gone through a complete turn over of employees with the exception of a…read morefew. They were bought by Advent I guess and they are just awful. I used to walk in, get my shot within minutes, and leave after 15 min. Now times are missed - for example today I had an appointment at 10:45 and didn't get my shot till 11:30. If I wasn't so far in to these shots I would not go here anymore. Don't recommend.

From the owner: Asthma and Allergy Specialists, LLC, and our physicians, Edward T. McLaughlin M.D. and Juan C. Mas…read moreM.D. are dedicated to improving quality care for patients with asthma and allergies. We provide diagnosis and treatment of asthma and allergies for patients in East Central Florida. Patient education is a primary component of the care we provideAs allergists we are specially capable of treating asthma and allergies, having completed at least nine years of post graduate training.

After hitting that mile stone of 40 - something, I knew I had to find a specialist that could…read moregently remove the lines that life had left behind. I was so happy when I found Miss Ida Bell to do just that and a little more. Miss Bell is extremely knowledgeable and comfortable with her practices and expertise. She talked me through the process step-by-step from beginning to end. With her experience, she also offered constructors recommendations as to initial changes and long term goals of maintaining my aging skin and addressing certain areas of concern. The office is very clean and well-maintained. The office staff is very professional and proficient in scheduling and payment options. I highly recommend this facility and especially Miss Bell. I am so thankful that I found her and look forward to my next session with her and her knowledgeable staff.

Just joined them for first appt about 10 days ago for routine check and they surprised me by saying…read morethey needed to do 2 biopsies. I have not been contacted with results. Their website says they are open 8-5 but called after 4 to get my cancer results - and they don't answer phones after 4? Left message last week and no return calls so that sucks. Tried their patient portal several times and still can't log in - just get sent into infinite "loading" loop. Called main # for help as their website suggested and couldn't understand their phone service answering system - all garbled and impossible to understand. So frustrating. I am definitely not impressed.

Throat started closing up, hives, instant migraine, dizziness as soon as I walked in the office…read more They use a very strong floral scented cleaner which sent me into a severe allergy attack. I had to leave without being seen. Why in God's name would an allergist use a scented product to clean?! I had to leave and I called the receptionist for my vehicle to tell her to shred my information and she got very snarky with me. Horrible experience would not recommend.

I've only had 1 appointment. So far, I'm not impressed. My appointment was at 8am. I was seen at…read more8:25am. The woman, Amy, was dismissive & never asked about my joints swelling or getting hot. She simply stated I was young & probably didn't have RA, even though I've already been diagnosed by an advanced medical center in NYS. Once I mentioned my Scleritis, she apparently relented that I did have RA and sent in the doctor. He was great, not super thorough, but it was my first appointment. I read, in previous reviews, that Amy dismissed another young patient (although, I'm 45 and don't consider myself young). Maybe she doesn't realize that the goal with RA is to start treatment early to prevent the joint damage associated with the disease. I had x-rays done (of every joint in my body) 5 years ago, that discovered I already had both RA damage and osteoarthritis damage. She only ordered X-rays for my hands and feet. I definitely don't feel like this place is as thorough as Upstate Medical Center in NYS. I felt like I was in good hands there. I also have latent tb. Upstate wanted to start me on the course of antibiotics to get rid of that, so that I could begin biologics. Amy said there was no need to take it now & that I should wait. It's an 8 month course of medication. Why wait until I need the biologic? Then, I'll be stuck waiting almost a year to begin taking it. What if I do need the biologic now? I haven't seen a Rheumatologist in 5 years due to COVID and my move to Florida. I also wasn't impressed with them not having an answering service. I noticed this sign when I came in (see picture). I know the medical profession is much different in Florida than NYS, but I was hoping for better from an RA/ immunology doctor. I'm extremely fit and active, do yoga, stretch daily, eat well... yet, all Amy wanted to offer me was a few sheets on how to stretch. Doesn't she think I know how to stretch? Maybe some of her patients don't, but she shouldn't assume no one does. Hopefully, the situation will improve after they receive all of my records and X-rays. I also read on here that they have been dismissive of another young patient! Look elsewhere is you are under 65!!

Very professional The doctor explains what and why procedure necessary. The staff is friendly…read more The office is very clean

Met Dr. Ketul Patel. Overall good impression. 6 days later, had colonosc.& endosc.@ BG Surg.Ctr. by…read moreDr. Patel. Made eye contact, was pleasant, informative, also strongly urged me to get COVID vaccine (which btw never passed one test at Pfizer, killed subjects &/or permanently damaged organs). Never saw him again for over a yr to my final BG appt.) 2 appts w PA Dottie Porter, alert, abrupt. I asked a few quest's w her having "one foot out the door"; then rude, hurried, impersonal, advised I had fatty liver,rushed to exit. Upon inquiry fr someone on staff, I was told Pts r allotted "SIX (6) (timed)MIN" per visit. Seemed like talking WITH Pt. was an inconven. like "pulling teeth".Had MRI liver: inadeq.pic. CT scan ordered. Std i had inflamed liver duct. Next appt,Ms.Porter rushes in, sits,looks down & states: "Now i don't want you to speak bc i don't want u asking ques's while I'm talking!". Proceeded to cite @100 mph what causes were elimin'd that wd explain high ALP. No time for ques's.by her or me! I std, "But I've had fluctuating elevated ALP for yrs." Her response, "Well I didnt KNOWW that! Why didn't you TELLL me?!"(I assumed that was a joke.) Wasn't rocket science to recognize the order of ea appt was: PA to hurriedly sp in as few words as necess, Pt to listen, tests ordered, "session" over, per boilerplate routine.I had to persist over her obvious annoyance & dismissiveness to ADVOCATE FOR MYSELF (frustrating & exhausting). Then burst out: "WE recommend u have a liver biopsy; we'll let u know when it's scheduled!" I asked if anything else cd b done by process of elimination prior to a biopsy.End result, no. She std "We find" many Pts. have liver cancer & don't know it till they die. After she exited, I asked Shannon (asst?) w pompous rude attitude, for copy of ALL reports in file, incl my prev PCP lab results i instructed lab to send to BG. She adamantly stated: "We don't give them out!" (huh?) I asked, "How can that be? They're MY reports," to which she rudely corrected "NO THEY'RE NOT! WE DON'T GIVE THEM OUT!" (It crossed my mind "Who's practice is this anyway??!!") If attitude, ofc.procedure, 6-min timed visits are all designed by Drs FOR Drs, then this is a well-oiled moneymaking machine -- odds are @ Pts' expense! Called front desk to say I'd seek 2nd opn & didn't want biopsy sched.Next sched.appt, Ms. Porter was waiting for me, braced, behind closed door of exam rm! Fr standing position, outraged voice.std the second i entered: "You SHOULDN'T BE HERE if u got a 2nd opn or if ur going w another Dr" to which I responded this appt was scheduled & I had some F/U quest's abt the need for a biopsy. I was met w stepped-up "Cuckoo's-Nest" intonation, condescension, dramatic arm waving, totally unprofessional & upsetting to Pts. I asked for her opn on ALP FLUCTUATION. No response.I asked what she was seeking fr CT. She didnt know.I said main sympt Ive had for a very long time was extreme fatigue. She std this was not her area & ref'd me to my PCP. I std I was leery of liver biopsy proced descr online & its prematurity. She reprimanded me, an adult, for getting info online stating if I needed info I SHOULD'VE ASKED HER (another joke).I wonder why it's not impt for Pt tb fully informed abt biopsy proced, etc. upfront, armed to make an educated decision. I ended w saying I was surprised Dr. Patel did not think it impt to sp w me HIMSELF abt something as impt as a liver biopsy.Ms. Porter turned defiantly defensive re her credentials, then patronized me with:"but if you wannnt to sp w Dr. Patel,we can cerrrtainly make an appt.for you!"Did not troubleshoot EVERY possible cause, excessive GERD vomiting,dehydration, etc. - never asked ME quest's.& didn't have my history. Here's real kicker! They never got my med records to my final appt after over a yr. but proced's were performed. I've never seen anything like this in my life! I have zero trust bc I never felt more impt than a dollar sign. And I STILL have not received all results while i was a BG Pt.

My daughter has struggled with 'eczema' since birth. Years of telling many dermatologist, allergy…read morespecialists, doctors from all over (including overseas, military family) that the 'eczema' treatments they gave her burned her skin and only masked the symptoms we finally found someone who listened. After a skin patch test, we found out she had an allergy to PG (in everything) and several other allergies.It's scary to think how many more years would have passed without an answer. Dr. Solomon has done everything to help us, gone above and beyond. I highly recommend him! We finally know what to avoid, and it has been life changing.

Dr Agnone is wonderful. He answers all your questions and takes time with you. I have seen him 5…read moreyears ago and have returned for more care.The office staff are great also. sincerely Donna M

I was referred to Borland Groover by my Primary Care Physician. The experience has been good from…read morethe start . This includes the initial appointment and a call to report new symptoms. Another appointment was made with further treatment following. I feel the care I have received is excellent. Nurse Kayla W. has been responsive and supportive to followup calls. Dr. Pagan and her associate Dr. Orteaga have been thorough with treatment. I am confident in their care.