I cannot recommend this shop enough. They are incredibly kind, knowledgeable and personable. I've…read morenever had this level of customer service. It felt like I was going to a trusted friend for help... except it was for such a large problem (totally out of my wheel house) in my eyes. I truthfully was dreading hearing about the $$ or the job needed. I should've asked the name of the gentleman who helped me, but I was so taken back by his friendliness and compassion for the issue I had today. In the opportunity to make more $$ off of my issue, he went above and beyond to be an amazing human and help me right on the spot. He took time to ask me about how it happened and encouraged me to be more cautious (in such a caring way). Thank you for going above and beyond for me today. You turned a bad situation into one that made me feel so appreciative and fortunate. Also side note- I used Chat GPT to find the best auto repair shop in the Monterey area and this place was #1! They are 100% right!! Thank you for all that you did today. I highly suggest this shop to any and all people needing auto repair as they truly care.

5 stars! and if I could give this team more stars, I would. The shop is family owned and run, and…read morewhat fantastic people! The work I requested (front bumper replaced) was beautiful. They alerted me to another essential piece and also took care of that. While the car was being worked on, they drove me home and later picked me up. I had brought the car very, very dirty, and they cleaned every bit of it inside and out -- spotless. They touched up some scrapes. My old car felt like new. They were flexible, thoughtful, friendly, and more than fair. A good experience in every way. I felt cared for.

Went in last minute on a holiday, this shop was the only place open. Needed someone to checkout the…read morefront of our car after a small collision to pop everything back in place and tell us if it was safe to drive and Jaime was so helpful! He had it done in an hour! Absolutely our saving grace today!

Great Autobody shop in Seaside CA. They're fast and offer reasonable prices. They're color natching…read moreis really good. And don't try to over sell you.

Tip repaired a small dent in the passenger door of my pearl white SUV. It was indeed perfection! He…read moreand Debby are a great team. The scheduling went smoothly, Tip arrived on time and he's a very nice guy. He worked for several hours, and also repaired a few small dings in the windshield. The price was fair. Can't recommend enough!

Yet again, Tip has done the impossible....repaired a big scrape on rear bumper and made it…read moredisappear. Honestly, I don't know how he does it, but he always does an amazing job! Looks brand new! Debby does the scheduling and Tip shows up in your driveway right on time. Both are genuinely wonderful people and a pleasure to work with. I can't recommend them highly enough!

The service was awesome! Thank you very much for your service. The owner has an awesome…read morepersonality! Thank you

I contacted Dent Guy because they advertise mobile dent repair. Unfortunately, I was told they…read morecouldn't come to my location and that I would need to meet them at one of their service locations instead. The convenience of mobile service was the main reason I reached out, so this was disappointing. Update: Regardless of the business owners response, my review is reflective of MY experience. What's "childish" is hanging up on a customer.

We had our car in for repair after a traffic accident. This business is clean, comfortable with a…read morefriendly, competent and professional staff. Our car was finished two days ahead of their projected completion date. Jordon contacted us every day with a progress report. They also provided a shuttle service to and from home since this was our only car. The shuttle drivers were all friendly and very helpful. I would recommend this business without hesitation. Note: This is more than I can say for Geico Insurance but one can't expect any more from a business run by a talking lizard.

I gave this company a month to fix the mistake. I found out that Victoria S isn't real, this is AI…read moregenerated response used either by Yelp or by the company themselves so they don't have to respond themselves or take accountability for anything. I called and they had no idea what I was talking about. I explained my review, the stains everywhere and the HORRIBLE detailing they claimed they did. I explained that Matt H promised me before I even got the work done that I would receive a check for $200 for money back, in the mail from the company in 2 weeks as a thank you for trusting them. 3.5 weeks later I still have nothing. I made it clear I could not afford all of this work at the time I got it and tried to cancel it and I would come back in the fall. He assured me I would get the money back and he lied. My health has started to get worse cause I couldn't afford to get the supplements I need cause I'm on disability which means a limited income as well as a college student. I will be moving forward with an ADA complaint for this money hungry grab they did and a civil rights complaint as well. DO NOT waste your time with this company because they do not display any integrity or honesty or any kind. They don't care about you or your car, just the check from insurance. DO NOT LET INSURANCE SEND THEM THE CHECK!!! SEND IT TO YOURSELF SO YOU CAN MAKE THEM CORRECT THE DAMAGED AND LOST ITEMS OR STAINS THEY CAUSE THAT THEY REFUSE TO FIX. DO NOT HAND OVER CHECK UNTIL THEY FIX IT ALL.

This is what a genuinely family-owned business should feel like…read more Every part of the experience feels personal. One of the owners comes out, talks to you directly, and makes you feel like he remembers you and your specific situation. It doesn't feel scripted or like someone just trying to provide "good customer service." There is a genuine concern for what happened to your vehicle. I especially appreciated their honesty. If something can reasonably be fixed, they'll make the effort to fix it rather than automatically making it into a bigger repair. At the same time, they're very upfront about the reality of the damage, what can and can't be done. Pricing was fair, communication was excellent, and a special mention to Clara at the front desk. Each time we interacted she was friendly and informed. Nobody enjoys having to take their vehicle to a shop, but Gene's made the experience as pleasant as it possibly could have been.

I had what should have been a straightforward repair after a deer hit my front fender. Based on a…read morerecommendation, I brought my truck to Gene's. The job involved replacing the fender, side mirror, and polishing the driver's side window. I was initially told it would take about a week. After 7-8 days, I called and was told it would be another day, which was fine. I picked up the truck after getting the call that it was ready, but I was in a rush and it was parked in the shade, so I didn't catch everything right away. Almost immediately after leaving, I noticed the window hadn't been polished as discussed, and the replacement side mirror was loose and bounced while driving--unlike the original OEM mirror. The next day, more issues became obvious. The headlight didn't fit properly against the new fender (there was a large gap), and the "Tacoma" badge was missing. I contacted them, and to their credit, they agreed to fix the issues. However, that meant another appointment, several more days without my truck, and another rental. When I got it back again, it looked better--but this is work that should have been done correctly the first time. Afterward, I noticed the paint blending was poorly done and doesn't match well at all in sunlight. At that point, I chose not to go back again, but it pisses me off every time I see it. To top it off, when I later replaced my headlights, I discovered a mounting screw was never reinstalled on the driver's side. Overall, this was a very disappointing experience with multiple oversights, extra time and inconvenience, and workmanship that didn't meet expectations. I can't recommend this shop. Really bummed, as this place has good reviews. I must have gotten a beginner working on my truck :( Just a shoddy job.

Excellent customer service, excellent body work repair, excellent - overall experience. The folks…read moreat MAB are top notch. I had a bike rider fall and damage my wife's Honda Accord. MAB is an approved AAA repair shop and worked closely with me to repair my vehicle. They kept me fully aware of my vehicle status and all times. I highly recommend this business. I'll post before and after pictures of my repair as soon as I can.

The staff were so nice and repaired the damage on my new car to perfection. Great communication…read moreupdates by text and calls.

They did a wonderful job on our Niro's rear-end damage. And the price was right! We highly…read morerecommend them.

Marks barn is the best place to get your vehicle taken care of. Great customer service! I won't go…read moreanywhere else. Thank you for your wonderful service.

Sergio's Auto Body absolutely saved our vacation! We're from out of town and even though it was in…read morethe late afternoon on a Saturday the guys here helped diagnose and fix our busted radiator hose. Coolant poured out and our car was over heating but they stayed late fix it. I couldn't be more grateful!

Sergio's was the only body shop who responded to me when I got into a car accident. He texted,…read moreemailed and called to communicate with me. He offered a very reasonable price to fix the car. And he would have gotten it done fairly quickly. If your car needs bodywork, he's your guy.

I had an extremely good experience with this business today…read more The owner was very helpful and friendly , Robert he gave me a fair price on parts and labor and had me in and out in time to get to work I would definitely recommend this business to family and friends and will definitely return for any future needs me and my family might need . I can't say enough about how quick and professional this process was Thanks WESTON AUTO

I've gone to Weston's in the past for Auto body repair and they've been fantastic! Great price, and…read moresuper friendly staff. Thank you!