My mother went here shortly after being diagnosed with terminal cancer. They treated my mother…read moreterribly, withheld her medication from her, and made her and my family miserable. We transferred her to a different facility as soon as we could. Absolutely avoid South County Nursing Home at all costs, do not send anyone you love here.

As a current patient of South County Nursing and Rehabilitation, I am sad to say that this is a…read moreplace that for now should be avoided at all costs if you care for a loved one or yourself. I came here to recover from a heart operation, and while that has gone as well as can be expected, there are serious deficiencies here. For one, the food offered is completely inappropriate: no accommodation has been made for the fact that I should be eating a heart healrhy diet, to the point that I've had to make arrangements for food to be brought in from outside. But this is the real problem: I came here three weeks ago with a serious dental problem and the administration has done absolutely nothing to help, to the point of refusing to provide transportation to a dentist appointment that I made myself. This facility is chronically understaffed: many of the staff recently quit, with the gap is made up with contract employees who do the absolute minimum amount of work. Most of the remaining permanent staff are caring and helpful, but they are simply outgunned by an administrative staff who return any attempt at asking for help with a belligerence that is just shocking. So I will be leaving for Mass General to have the staples holding my sternum together removed as soon as transportation can be arranged. Via Uber. Don't come here! Don't subject somebody you care about to this abysmal treatment!

My husband was there for rehab from the hospital after falling at home. The nursing and CNAs were…read moregood but as far as communication goes not great. I was told of appointments and tests done after the fact. When I asked about this did not get a definitive answer. Would not recommend this place at all. The place is beautiful but looks can be deceiving.

Halloween Spooktacular . My mother-in-law has been at Saint Elizabeth's since 2017 & I can not say…read morehow blessed my husband and I are for this. Besides the visual appeal Saint Elizabeth's excudes, because it is beautiful it's really the care that my mother in law receives that is beyond comprehension. We have worked with many staff members over the years and every one of them has been passionate about the work they do. We are completely confident that she is receiving the best care available. These pics are of just one of many events Saint Elizabeth's put on. There were so many decorated pumpkins to see and it was all due to the residents, staff and visitors who took the time to provide them. My mother in law has Alzheimer's so we live in the moment, and she had such a wonderful time going through the rows of pumpkins, it was such a wonderful time had by all.

Very patient, compassionate Staff, delivers excellent care under challenging circumstances 24/7!read more

Village House is a wonderful center. My loved one has been there for about a year now. I…read moreespecially enjoyed visiting around Christmas time. They had everything decorated so nicely. The big tree, lights, little details everywhere. While visiting, they had a horse and carriage come to pick up the residents for a ride around Newport. The smiles on their faces were enormous. Once everyone came inside, we were treated to hot chocolate and other goodies. They also had a wonderful program called "Elves for Elders", where residents make wish lists and people surprise them with gifts, it was just really thoughtful and added so much Christmas magic. It truly was a winter wonderland. Thank you Village House staff for everything you have done for my mother!

Unprofessional and untalented. The case manager (there's only one) responded to a concern from a…read morefamily member for a loved one with a personal attack. She also nonchalantly engaged in a gesture that breached confidentiality (which was the first red flag...) The doctor made uneven and unfair comparisons which relayed their lack of education and understanding. Overall, what was absent was a sense of intelligence...and though there were several opportunities not once did they demonstrate the ability to meet a challenge with proper skill and knowledge. A rehab facility with no expertise or honest assessment replaced with a dismal environment? I'd look elsewhere.

spent 3 weeks there, first week alone, then they filled the other bed in the room... The man behind…read morethe curtain was elderly and needed a Hoyer lift to get in and out of bed and be changed and what not... Had trouble with many of the CNA's not speaking English very well, but they usually respond to the call light quickly except for two different times when there was a long delay... there was a lady across the hall who was out of it and she would scream all night multiple days per week... they did not seem to have any solution for that. So Sleep was a problem. I guess the physical therapy and occupational therapy I experienced there was somewhere near adequate. Staff is generally very friendly, did not meet anybody i did not want to have caring for me. They accommodated me having some food brought to me from my house or the grocery store and let me store some in their refrigerator .. saw the doctor one time, and the Social worker and case manager didn't seem to have much interest in what I needed. Staff nurses seemed to be overwhelmed by Patient demands most days, often rushing if they appeared at all if I asked to see a nurse... I would say that the vibes were mostly good, but they could use more staff to handle the patient demands. I'd say seven of 10 were competent, and pretty much everybody was friendly. I give them a four star rating because they are much better than some other places I've been but there's obviously room for improvement, what's needed are mostly more staff and better food, and better case management/social worker availability and care.

thank you from the bottom of my heart to the 1st floor ( my mom Pauline was in room 123b ) nursing,…read moreCNA and PT staff. you were all wonderful. shout out to CNAS Michaela, Maria , PT Erin and Nancy. i couldn't remember all their names but were all awesome. social worker Erin you are the best. Jami, I can't say enough about you. you helped so much I could never repay you. best administrative person thereFood could use so help. thank you Donna DiBlasio

From the first call, to the actual recovery, I was floored…read more I'm a curmudgeon, I hurt all over, hyper athletic people are annoying. I'm also stupid and WRONG. Soooo Wrong! Thanks to everyone - from cleanliness, to throroughness, to friendliness up to carefulness - pick these winners!

Sean is good. however I have had three instances were communication was not effective with the…read morefront office receptionist. She is rude and condescending. not a good fit for office personal. I cancalled an appointment 5 days prior and she is insisting that I did not cancel. Not accurate as I have my phone records. She called me three times to tell me about a fee 3 times. borderline harassment. I had been going twice a week. I will never return.

I was a patient at adcare and although the staff was nice I feel like it was not worth all the…read moremoney I paid to go there. I was discharged on December 8th. I had to leave 2 days early so they owe me $1000 for the 2 days I didn't stay. . I discussed this with the counselor Sam before I left and she assured me I would receive a credit back on my charge card. It's March 8th, I called 2x already and I haven't received my money yet. COVID was infecting all the patients too . If you tested positive they would pack you up and send you home or to a hotel .Their were 4 patients on my unit when I l was there. You didn't get much from a place with 4 people in a group and group lasted a hot 20 minutes tops. You didn't hear that experience strength and hope. ​ I'm so disappointed . At this point I want all my money back.

Don't go there if you need help with treatment for opioids. There is basically no treatment given…read morein Adcare of Rhode Island. Definitely don't go there if you have children and need to leave early for any reason. The won't take any measures to know you or your situation and will immediately call social services. Unfortunately these places we seek for help, sometimes cause much more harm then good. Please be aware. Again absolutely no treatment for opiods. They will say they detox you on methadone and they do,but they start you at a bullshit 30 mgs and cut you down 10 mgs a day. Comfort meds are nonexistent. There's no treatment for any anxiety or any outside issues not immediately associated with detox but may be the reason your using. Such as mental illness or extreme PTSD. Good luck to anyone that goes there for opiod treatment.

A loved one was sent here after a surgery to recover and gain their strength back…read more - They developed infection because they weren't cleaned properly and started to develop sores. - While they were confused and heavily sedated, they sent a billing office staff member to speak to them about payment/insurance. - Transportation to medical appointments was unreliable and staff also did not wake up patients on time to get ready for appointments. - Physical therapists, that are supposed to provide therapy 5xweek, come when they feel like it. They wheel patients back and forth tho therapy and write in the notes that patients walk to therapy. - Because our loved one was left unattended, they fell and were admitted to the ER/hospital. We quickly found another facility to properly care for our loved one. Some of staff were kind and attentive but there was no accountability for those that were not.

Wish I could give less than one star. Mother was a patient left unattended, which ultimately led to…read moreher death from falling out of bed while eating lunch on side of her bed. She had been in a wheelchair for last ten years so very dangerous to have her sitting on edge of bed. Fell out twice second time broke femur in half which ultimately killed her You could improve these facilities by hiring staff, training staff, and care for patients instead of considering them a burden you have to check on occasionally until your shift is over. You also could ban the use of cell phones by staff. I also don't care if these are obviously what you claim are current standards. If so start implementing them

Staff were incredibly rude and unhelpful. My grandmother passed at this facility we had no idea how…read moresevere her situation was until it was too late. Covid it made it hard to visit her and they have constant outbreaks of covid. Do not bring your loved ones here.

Seems like a quality nursing center where the workers are very interested in their care of each…read morepatient. Always clean, bright, peaceful!