Great care , kitchen and front desk staff. Some issues management needs to address. Overall…read moreResiden's are very happy there.

This is a lovely assisted living/nursing home where everyone has their own private room/apartment…read more Neal's are served in a lovely dining room and there are numerous types of activities for residents, all through the day. A beautiful home with a friendly staff!

My parents, unfortunately, were both experiencing health issues when we made the decision to move…read morethem up here from North Carolina to be closer to me. I visited several Independent Living homes and the Village was by far the best. It's set on top of a hill overlooking Waterman lake which is breathtaking from spring through fall. The facility is immaculate and the staff goes out of their way to make sure the residents have the resources they need. One of the first things I noticed when my parents moved in was how friendly and welcoming the other residents are. You can tell people enjoy being there, and my parents did too for their short time there. Their health deteriorated faster than any of us expected and they both needed to be moved quickly into the nursing home. If you meet Moriah, the general manager, (or house mom as my parents called her), she is always dressed to the nines with flawless make-up and four inch heels. When my dad needed to be moved to the nursing home, I noticed she had swapped out her skirt and heels for jeans and sneakers. She and two of the facility nurses pushed my dad down to the nursing home in a rolling recliner to make sure he could be moved comfortably and safely. She did the same for my mom when it was her turn. Moriah set-up the move in days and pushed my mom's wheelchair, this time in her heels, to her new room. If my parents had still been in North Carolina when their health crashed, or in a less accommodating facility, I don't know what I would have done. Every staff member in that place from the top to the bottom did what they needed to do to take care of my parents, and that is an invaluable service when you are dealing with aging loved ones.

My great Aunt recently moved into this facility and it is gorgeous! The staff is so very friendly…read moreand the facility is very clean and sanitary. I feel very comfortable having my aunt here and I can tell that she is getting excellent care. The area is very beautiful and is surrounded by a gorgeous lake.

Can't say more than WICKED AWESOME staff. A loving and…read morecaring group. It is wonderful to have such a great team of outstanding professionals in this caring environment. Love what they do!

Kayla is amazing she so loving and caring with my mom.. She…read moreis one of your best employees overall But also the whole staff been great..

A loved one was sent here after a surgery to recover and gain their strength back…read more - They developed infection because they weren't cleaned properly and started to develop sores. - While they were confused and heavily sedated, they sent a billing office staff member to speak to them about payment/insurance. - Transportation to medical appointments was unreliable and staff also did not wake up patients on time to get ready for appointments. - Physical therapists, that are supposed to provide therapy 5xweek, come when they feel like it. They wheel patients back and forth tho therapy and write in the notes that patients walk to therapy. - Because our loved one was left unattended, they fell and were admitted to the ER/hospital. We quickly found another facility to properly care for our loved one. Some of staff were kind and attentive but there was no accountability for those that were not.

Wish I could give less than one star. Mother was a patient left unattended, which ultimately led to…read moreher death from falling out of bed while eating lunch on side of her bed. She had been in a wheelchair for last ten years so very dangerous to have her sitting on edge of bed. Fell out twice second time broke femur in half which ultimately killed her You could improve these facilities by hiring staff, training staff, and care for patients instead of considering them a burden you have to check on occasionally until your shift is over. You also could ban the use of cell phones by staff. I also don't care if these are obviously what you claim are current standards. If so start implementing them

The Highlands is an assisted-living facility populated by two groups of residents: a…read morehigh-functioning group, some of whom may need medical/personal. attention at some point but are in most respects independent, a wide range of less capable residents who eat most meals in the dining room, and a group who eat and stay in their rooms most of the time. There is also a large group in a segregated floor for those with dementia and memory loss. Very few if any of the residents are intellectually intact. The staff are polite and competent, some are excellent and dedicated, but turnover and absenteeism are high. Assisted showers are possible but the standard is at most once a week. The food is not the worst institutional fare I have ever had, but when combined with poor service and a toxic social atmosphere in the dining room the result is very poor. There have been at least a dozen cooks in my time, and none of them were capable of cooking a Brussels sprout . Waitstaff were nice but oblivious and untrained. The facility is clean and quiet .

A good friend is searching for a facility for her parents who plan to relocate to RI soon. Chloe…read morewas the perfect host, and the tour and explanations were very clear. A chance to visit with a few of the residents showed that folks are happy here and friends are made easily among them and the staff. Highly recommend!

I always love visiting Atria Aquidneck Place. From the moment you drive in, there is such a warm…read moreand welcoming atmosphere. The residents are always out and about enjoying themselves, the staff are smiling and friendly and the grounds are beautifully maintained. I've also had the chance to enjoy the food during visits and it has always been delicious. Sandra is especially wonderful to work with and always makes everyone feel welcome. It is clear there is a lot of care and pride put into this community. A beautiful place to live and visit in Portsmouth.

The lack of communication with family when circumstances change!!!!! Very very limited staffing in…read morelife guidance/memory care unit.

Really a wonderful place to live. Handsome large apartments. Congenial but not intrusive residents…read more Beautiful view of river, woods and city-scape. Well maintained. Competent staff.

From the owner: "The Best Kept Secret on the East Side of Providence, RI"…read more 55+ Retirement Community featuring thirty 1500 square foot condominiums, underground garage parking, gym, meal delivery, 24/7 security/surveillance. Call us today to schedule a tour at 401-751-3582.

My mom has been at Dawn Hill for almost a year; first for rehab/PT, and now for long term care…read more Being 3000 miles away is a challenge for me; but knowing that this team bends over backwards to ensure mom's quality of life and care is top notch. Mom can be a tough broad at times, but this team overlooks it and treats her with respect and care. The head nurse of North (Stephanie) has gone way above and beyond. She moved mountains to make sure mom has everything she needs; and has the staff making sure mom is engaged in activities and doing PT in her room when she is able to. It would be nice if they had daily group exercise activities, but one step at at time....literally..lol. Cissy is Mom's new best friend. She takes the time to sit with mom even after her shift has ended. Mom is not a happy camper with the food, but she's also really picky so I didn't take a star off for that.

My mother truly loved her time at Laurelmead Independent Living, and as her daughter, I couldn't…read morehave asked for a more welcoming or enriching community for her. From the moment she moved in, she was surrounded by warmth, friendship, and opportunity. The grounds are absolutely beautiful -- especially the peaceful wooded area in the back, where she enjoyed walking and spending quiet time in nature. Inside, the gathering spaces are inviting and thoughtfully designed, making it easy for residents to connect, relax, and feel at home. One of the things she appreciated most was how intellectually and socially engaging life at Laurelmead is. She looked forward to the regular educational talks, musical performances, movie nights, and the many activities that kept each week interesting and fulfilling. There was always something to enjoy, but never any pressure -- just a wonderful sense of community. The dining experience was another highlight. The dining room is lovely, and she genuinely enjoyed the wide variety of menu choices and the quality of the meals. Dining became a social event she looked forward to every day. Most importantly, she made deep and lasting friendships there. Laurelmead gave her not just a place to live, but a vibrant community where she felt connected, stimulated, and happy. Our family is so grateful for the caring environment and the joyful years she experienced at Laurelmead. I would wholeheartedly recommend it to anyone considering independent living for themselves or a loved one.

The Laurelmead lifestyle offers a wide variety of cultural, educational, social and fitness…read moreopportunities designed especially for those who want the most out of life. Life here is rewarding - and it's also fun! The staff is always willing to go out of their way to make sure you are satisfied.

A follow up - due to the removal of my father from this facility, his decline was expedited and he…read morepassed away within months. I would NEVER EVER TRUST this place with a loved one. I blame them for the timeline of his death. BEWARE.

My mother was brought to this facility affer suffering a stress induced heart attack. She has had…read morea trach for 30 years and once she had her heart attack, which caused her oxygen level to decrease to 40, which induced some brain cell damage, she could no longer take care of her trach and needed respiratory assistance with suctioning and airway assistancre. Since my mother has been in this rehabilitation center, she is happy, content and the care that we have seen her get is remarkable especially under these times of covid when they are so short staffed. These people have been our guardian angels, from the case workers, to the health care workers and all management staff. Thank you!!!!