Tried to call didn't answer so I went to his office. He came out the next day and found our…read moreseptic..Emptied the septic. No one else even bothered to get back to me. I give them 5 stars they where Friendly..nice.. and very reasonable priced. They are great.

Greg Key is my "go to guy" for all my septic system needs. He has pumped our system several times…read moreand when he leaves, my yard where the tank is located has the same appearance as when he arrived. When I called the last time for a septic cleanout, he showed me I didn't need one and then found the problem and fixed it. Not only that, he is a very nice and respectful man. As long as he is in business and I own my house, he will continue to be my "go to guy."

I had a toilet that needed repairing, R Plumbing showed upon time, was very knowledgeable and…read moreefficient, friendly and professional. Highly recommend!

Moving here from California, I'm use to choices and quality and value. My well tank had kick the…read morebucket. It was the original. Well was full of water. So, I needed a professional plumber. I always believed the best "Advertisment", word of mouth. R plumbing was recommended to me from another professional and quality person David Hutchins Electrical. I called and R plumbing returned my called. David came and was prompt and professional and did quality work. He immediately located and identified the problem. He came ready with everything. Coming from California to a rural area you don't always find "Quality". R Plumbing gets a **********10 star rating. I'm a happy happy camper. I recommend R Plumbing for your plumbing needs, don't go to no one else.

My stomach did a big flip when I saw a Ramey truck pull onto my property. I did not hire them. My…read moreplumber subcontracted them to do the line work. I questioned this choice privately and was assured, "this is the good one". Okay. Fast forward to the recent ice and snow storm of January 27, 2026. I woke up to no water despite leaving water dripping. It was frozen where the line went under the house. Almost 50 feet of line lay exposed on top of the ground. Really? Slack, lazy subpar work by a crooked business owner. Shame on you.

For the love of God, DO NOT USE Ramey Plumbing! I'm gonna post this EVERYWHERE- whether they've got…read morean online presence ot not: Ramey came to my dad's house to inspect a leak in the living room ceiling on early Monday morning 1/8/17... They said that they needed to get something for the upstairs toilet and that they'd be back--- but they NEVER came back! All day on Monday, no one came back and no one called- despite me leaving a voicemail message. My dad and I both left voicemails Monday and Tuesday, which were unreturned. After leaving a final message in the wee hours of Wednesday morning, threatening a negative online presence, someone *finally* called us back-- but they were too late. We went with K. FARMER PLUMBING & SERVICE in Hillsville, Virginia. Lesson to be learned by Ramey: "Take care of your customers and they'll take care of you." Also, don't assume that, because your customers are 70+ years old that they don't know about Yelp, Angie's List, and the like... Because their kids and grandkids do!

A tech named Erik came out earlier this week to work on our family's system and did such a…read morephenomenal job. Our air already smelled and felt cleaner and fresher before he even left. He was here for some time as he worked meticulously, but he was professional, courteous, and an incredibly respectful young man! He included us in the process, communicating everything he was doing and why, explained the entire process knowledgably and helpfully. The weather wasn't great so the lawn was wet, but Erik literally wiped his feet every single time and even wore booties to protect our floors. He cleaned up everything prior to leaving and was even kind to our (very nosy and distracting) pets! I had to come on here and brag about him and the services, because he did just a stellar job!!! Thanks to Erik and to Jay's for superb work!!!

I've had an appointment for a week to be seen and today at 4:40 PM they finally called to tell me…read morethey would need to reschedule for the first week of June. Lousy customer service and communication. I had originally given Jay's a 5 star review after they installed a new HVAC for me, but their inability to communicate effectively and follow through has me giving them the lowest ranking available. Too bad I cannot give them zero stars. I would never recommend them again.

Couldn't get the bolt off my septic was here 35 mins charged 112.00 dollars for nothing.Dont use…read moreunless you like throwing your money away and getting nothing for it. Will try to do work that doesn't need to be done..add ons..beware

This is a family business that treats you like a valued customer. They came out and fixed my broken…read moremain water pipe. Worked in the dark during a cold-weather snap. Very reasonable, high quality, plumbing, and a pleasure to do business with. Fingers crossed that I don't need any more plumbing anytime soon but I sure know who to call now.

Had a leak on a Friday so I called 5 or 6 local plumbers. All either didn't respond or said it…read morewould be a week or more until they could assist. Thankfully I then contacted Ayron at Rapid Serve. He replied quickly and arrived within an hour. It was not an easy fix but Ayron made it seem so and got my water back on, staying until 10PM on a Friday night to do so. Highly recommend Rapid Serve. Don't hesitate to call if you need a plumber!