they were absolutely wonderful and showed up the day of my call. Brought a location finder. Save…read moreme lot of money and really nice people. Multigenerational family owned!

Good communication. Good honest feedback and pricing. I would use again and do recommend. They…read morewere punctual.

We were very pleased with their quick and courteous service. I was wrong about where the cover was…read moreand they had to dig about 4 ft. down. Crazy. But they were very nice about it and did a wonderful job. Charges were very reasonable for the work they did. Thank you!

From the owner: Serving North Carolina for over 50 year!…read more V & S Septic Service provides septic system installation, repair, inspecting, and cleaning services to the Mount Airy, NC area.

I have been using Yelp's Project Bidding for services that I need done to my house and I would…read moreencourage you to use it as well. If you need a repair or installation of some kind, this gets you some results and communication with companies quickly. I bought a house in Rural Hall (north of Winston Salem) and it is not connected to city sewer and instead uses septic. Well since I was not made aware when the last time the septic tank was serviced and the average life is 3-5 years I thought it would be a good idea to get this done. I put in the request into the Project bidding and Yelp gave me four companies. Mountain View Septic came back with a response in less than five minutes and then another company in about ten minutes but wanted to talk about the job on the phone. After calling the other company and not hearing back from the other two I agreed to Mountain View's cost for the service. Christian gave me a good cost and had a 10% off on Yelp for first-time customers. We set up a time and I had to delay it due to a meeting I had scheduled. Christian was very flexible on the delay and showed up on time. After talking about the job for a few minutes Christian went about locating the septic tank and then once found, uncovered it and opened it up. According to Christian, the tanks were about 3/4 of the way full so I thought the timing of this service was great. I can imagine a nightmare of waking up in the middle of the night to backed-up toilets. The service was relatively quick and Christian was extremely informative about the septic tank and how it performs. I had no idea that much was involved in the process but he certainly did and it was good information to know about. If you need septic services I would highly recommend Mountain View Septic, although relatively new in the business, Christian was knowledgeable, friendly, flexible on the schedule, and reasonable on the costs.

Made an appointment, but never showed up, and never called. Waited an hour and left message, but…read morenever returned call. Cost a week of due diligence, and drove 64 miles because i trusted he would show up.

I had an emergency problem and they were at my home within a couple of hours and quickly solved my…read moreproblem. Total reliability and professionalism!

Two months ago, we had a septic tank emergency at one of our rental cottages on Claytor Lake...on a…read moreSaturday afternoon...with a house full of renters, no less. I immediately googled 'septic service' and dialed the top five listings in order. All straight to voicemail at that hour. Only one bothered to call back: Mrs Horton, the owner of NRV Septic. She called an hour after my call to apologize for not being able to send a crew out that day, as they were already booked up, but she could send one out Sunday morning if I didn't get another company to come on Saturday. Without hesitation, I said, 'Yes!' Sure enough, the next day, her crew of Fred & Laura showed up at 9am--polite, friendly, & ready to work. They fixed the issue promptly, patiently answering my questions as I watched them work. They did such a great job I've used them to fix an issue at our other rental cottage, and plan to use them at our own house, when the septic tank needs pumping. They must be doing well; they're based in Pulaski, but have recently expanded their service area to include Blacksburg & Christiansburg. We'll continue to rely on them in the future. PS: I never heard back from the other four outfits I called that day....

Let me start with the owner and the employee sent to my house were very nice; however, after hiring…read morethem to pump my septic tank I started having problems with my septic pump alarm going off and on. They came back and checked the floaters and said the floaters were fine. I called them back again because the alarm was still coming on and off. They told me the floaters needed to be replaced and quoted me $800. My husband thought that sounded high so I asked them to stop working and called our previous septic tank company. They came out right away and we learned 2 things - 1) Straight Flush only pumped one of the 2 septic tanks and did not clean the filter when they came out to pump our septic tank and 2) the floaters did not need too be replaced. Instead we had a short in the wiring from the pump to the alarm, in our crawlspace. We had the wire repaired by an electrician and that solved the problem Had my husband not stopped the work we would have paid over $800 to fix something that was not broken and then still would have had to pay an electrician to check and fix the wires. After talking to the owner I don't think we were intentionally mislead. Instead, I believe they were just guessing at what the problem "must be" and failed to rule out a wiring issue. Plus the $800 I was originally quoted by Straight Flush to replace the floater was later determined to be way above the $350 that the other local septic tank companies would have charged to replace the floater.

I called and had an appointment within 2 days. Ali, whom I had met 3 years prior when he did my…read moreMother's septic tank, was kind, courteous, knowledgeable, and efficient. He had the job done in no time at all. I would highly recommend this company!