Head over and see the show room at pace Pool and spa marketing team will treat you appropriately…read moreand the price is great

We used Pace Pool and Spa Service for over two years. For the first year and a half the service was…read moregreat. Staring in January 2026, the service went down hill. The person cleaning our pool stopped coming as scheduled weekly. When we called to inquire why no one was showing up for the pool service, we were told the guy who was scheduled to take care of our pool was sick, and the next time he was on vacation. Pace Pool failed to send out replacement personnel to keep their weekly commitment. Finally a new person was assigned to service the pool but he was rarely seen and the service to our pool was not performed. However, the monthly billing failed to show any adjustment for the lack of service. In March 2026, we informed Pace Pool to terminate our service. After relocating to Texas, we keep getting billing statements emailed to us. Every month we have called Pace Pool to discuss and try and determine why we keep getting billed for Pace Pool for services that were never rendered. Each time we have contacted the billing department, we have been assured the billing would be corrected. Four months later the billing has still not been corrected. Very disappointing that Pace Pool would not follow through on its promises and has failed to acknowledge we are being billed for services not rendered.

https://www.cnn.com/2020/12/10/us/florida-utility-bills-paid-trnd/index.html…read more ...enough said.

Considering what he did to help folks out with their utility bills, everyone need to patronize this…read morecompany. Kudos to you!

We were looking for a pool company and my realtor recommended Wayne at Medallion pools. We met with…read moreWayne when we were visiting the home we were building and spoke over the phone many times. He was great to deal with and we ultimately went with another company just because they could not have us swimming until September ( It is May) but other than that we would have absolutely chosen Wayne. Great team at Medallion.

From the owner: "Medallion Pools of Florida LIC CPC1460949 is a Quality Custom Pool Construction Company and pool…read morecontractor, specializing in custom swimming pool designs and ranked consistently Best Pool Builder. Our team is a group of expert pool installers, with more than 50 years of combined industry experience. As a professional pool builder, we offer simple to resort style living designs, pool liners , pool construction and pool demolition for concrete pools, as well as fiberglass and above ground pools. Our services also include an option to fill in pool, tear pool out, pool remodel, pool repair as well. We have a group of fantastic pool builders on all our new swimming pools beyond your expectations. We are also a pool removal contractor with top quality experience."

Good experience. They are knowledgeable. Very thorough. Excellent communication. Fair pricing. Good…read moresocial media presence too. Found and fixed a small drain leak.

From the owner: Swimming pool leak detection and repair in the northwest Florida and southwest Alabama area. We…read moreservice all shapes and sizes of vinyl, gunite, and fiberglass swimming pools. We can locate leaks in pool shells, pump systems, and underground plumbing systems. Call or text us if you have a sick pool!

BUYER BEWARE! THIS HAS BECOME A SCAM POOL COMPANY!…read more Sound harsh? NO! It's 100% SPOT ON! Owner: Larry Robbin Florida does NOT investigate companies that falsify water tests, trying to get you to buy uneccessary chemicals! For 14 years I maintained my (designed) pool (50'x25'x10' deep 44,000 gal salt water pool) with crystal clear water. March 2022 I had them test & recommend chems for my pool, as I was having surgery with an expected 30 day recovery, so I wanted to get my pool right before surgery. I know about chemical reactions in pools. What I DIDN'T KNOW is that if your STABILIZER is high - outside the recommended range, IT WILL KILL YOUR CHLORENE - period. Even SHOCK won't work. Pensacola Pools prescribed, INTENTIONALLY, double the amount of chlorene stabilizer I needed, not once, (I wouldn't have figured it out.... but TWICE, ... allowing me to "catch them in the act". 29 March 2022 they prescribed 21# of stabilizer, when a maximum of 10# was needed. Salt chlorene generators do not produce stabilizer, so from time to time you have to add chlorene stabilizer. I took their advice, put in 20# and had HIP REPLACEMENT SURGERY. 3 days later my pool was GREEN, first time in 14 years! Over the following month, while using a dipstick daily showing showing everything was within normal limits (WNL) - What can be bad about normal-high stabilizer? Over the next month, 3 days after having a hip replacement I needed to shock the pool & brush the "green" down to the deep end DAILY, despite the 105 degree heat. I spent over $500 in chemicals - shock & clarifier, and salt attempting to get rid of the green algae. SHOCK should have taken care of it in 1-2 treatments, but no results. Thinking my Polaris was not working efficiently (after all, the chemicals were "correct" according to Pensacola Pools & my daily dipsticks) I rebuilt the Polaris with a rebuild kit (@$200). No joy. Replaced the cleaner hose swivels ($20) - no joy. Replaced the wall blow-out valve & backup valve (from Pensacola Pools) - no joy. Thinking the only thing left was maybe the pump wasn't sending enough water to the cleaner, I replaced the PB-4 booster pump ($450 + $150 to install) and still no joy. Finally I replaced the 4 paper filter cartridges thinking they may be not filtering (old) the algae, but again no joy. So now we are at 3 weeks in. 5 May 2022 the new booster pump was installed, and I took the water to be tested at 2 different pool companies - Pensacola Pools & Pinch-a-Penny Pools. Stabilizer @ 40-46 PPM (showing low due to the 3 weeks time) - pool still green. called to add 10-11#; added 8#. Had to divert my attention to a job, shocked pool 13 May. Still green. May 25-26 we had 8" of rain! (Measured with my rain gauge). Pool still green, so I cleaned the filter cartridges on the 28th. 29 May 2022 I had the water retested due to the previous rain. Up to this point. Pinch-a-Penny showed stabilizer @ 40 PPM (add 10# stabilizer); Pensacola Pools... AGAIN measured stabillizer at 41 PPM recommending 21# AGAIN! I added 20# and got CHLORENE LOCKOUT once again. Shocked the pool, cleaned the filters again. 1 June 2022 replaced the pool cleaner filters with (4x) NEW FILTERS ($200) as I thought they weren't working. 2 June 2022, perplexed, I had the water tested again. Pinch-a-Penny measured stabilizer @ 100 PPM, Pensacola Pools measured it @ 106 PPM. Both said I had to dump 2-3 feet of water out of the pool & fill it back up with tap water to dilute the stabilizer. NOW it became apparent what had happened. Pensacola Pools DELIBERATELY prescribed double the stabilizer TO GET ME TO BUY CHEMICALS I didn't need in the first place! (You'll see why below). 3 June 2022 - I dumped 15,000 gallons of water & replaced with tap water. 4 June 2022 - Shocked & added clarifier - 7 June 2022 - pool was clearing up, added 6 bags of salt; pool is crystal clear again, as usuial. Has stayed that way through present day. KNOW THIS: All... I mean ALL ... Pensacola Pools previous tests were done using the "eyeball" method (non-computerized) with the recommended chemicals figured from a chart in a book. Often, they would not put the date and name of the person testing the water on the test results! No accountability, plausable deniability. Thats EXACTLY what happened. When I spoke to the "Store Manager", Ms. Debbie Welsh, she initially blew me off to her floor staff saying, "I'll put you in the pile (of to-do's) and get to you when I get things done". This was unacceptable, so I met her in person. Well, she immediately tried to make excuses, using chemical excuse probabilities which were immediately debunked. Then she tried to insist they ALWAYS use the computer to test chems - I have the handwritten tests proving that a lie. She tried to make issue of me not buying my chems there. Debunked again. ADMITTED to overprescribing stabilizer. Said they would give $124 in "Store Credit". BS! Lost $1,400 because of them.

Terrible. Service technician urinated in the parking lot at a local restaurant in broad day light…read more Called the business and they said, "will talk to him." Completely unacceptable behavior and response. Beware of you have young children around if you hire Pensacola Pools. I would hate for them to witness a grown man exposing himself because he doesn't have the decency to find a public restroom.

We have worked with Nick at Jantz Family plumbing a few times and he's our go to plumber for…read moreeverything! Very knowledgeable and very competitively priced to others! He came out same day for a gas leak on our water heater which was very helpful! He also replaced a sewerline for us in just one day. Would highly recommend!

From the owner: We specialize in new construction and remodel plumbing, tankless water heater installation and…read morerepair, natural gas and propane line installation and repair, gas and electric water heater services, pool heater gas connections, generator gas connections, whole-home water system repiping, drain system replumbing, sewer line installation and repair, grinder pump installation and repair, and lift station installation and repair for both residential and commercial properties.