Hi, your technician Dwayne Madden (Rating 5.0/5) from Calm Waters Pool Services is on the way…read more He was Amazing, took care of everything and walked me through steps make sure things run smooth. Thanks again Dwayne!

From the owner: Calm Waters Pool Services® is a fully licensed and insured professional pool service business…read morecovering South Alabama, Northern Florida, Gulf Cities, and more. You own a swimming pool, spa, or hot tub to relax and have fun, but regular maintenance can be time-consuming. Our mission is to take the hassle out of pool ownership by providing you with a team of expert technicians to deliver the right services, allowing you time to entertain family and friends.

Not sure that happened to the Gulf Breeze/Tiger Point location. Brandon and Ryan were fantastic…read more Now they are gone and you can definitely see difference. My pool cleaner was brought in for repair - they have had it for months with no one with the knowledge to repair it. No "sorry" or offer to make it situation better. In fact, I just called to ask about it and was hung up on. Their water testing equipment is also broken. The customer service is terrible. Sad what this place has become.

We went to a Navarre pool store for almost a decade to have my water tested and repairs done until…read moreit was sold to a new owner. After a couple of bad experiences there, we found Leslie's in Tiger Point. The whole team is great, helpful, and best of all the pool tests and recommendations have been spot-on. Brandon and Ryan are pool experts and we have found a new home for all our pool tests, supplies, and equipment. In fact, they installed a new variable speed pool pump and it has been amazing. Pool looks great again thanks to Leslie's Tiger Point Team.

Several years ago, Justin Payne drew up a blueprint giving my husband and myself a 9 foot hot tub…read moreinstead of a 7 foot hot tub. The contract clearly indicated 7 feet. It created just an awful experience for me because it had to be busted down. I don't want anyone else to have this misery. Be careful, be very very careful. Patricia Zavilla

We had our pool put in by these people 2.5 years ago, had an issue with the salt cell, they took…read morecare of it

I hired this company to replace my pool liner. I cannot complain about the quality of the liner,…read morebut it is customer service this company sorely lacks. The installer did not follow up with details that Todd and I had agreed on. I have called multiple times and emailed to have one issue corrected but no one will respond. I am sorry to say I would not recommend.

Had high hopes going in, what a disappointment. Wouldn't recommend…read more 1. Todd said the liner would be ordered at the end of Jan 2023, it would take a month to arrive, then they would begin. Didn't happen. 2. My pool guy for over 20 years suggested to them they begin before the rains because of the water table here would make it difficult to drain. When they finally started in late April the water table was up and they had trouble emptying the pool. This created complaints from neighbors because of length of time water emptying into mailbox area. They also tore up the bottom of the pool to access the french drain and did a bad job recementing the pool floor. 3. Came home to find a cement truck on my lawn. Ruts were filled with chunks of concrete from the pool. 4. Had a working pool light before the job started, but not after. 5. Strips and screws around stair area never got covers on them. 6. I ordered a white liner and got a blue liner. 7. Todd said he'd put me on the work schedule to come out - no show. I tried for 6 months before writing the Better Business Bureau with pictures. Pensacola Poolscapes didn't care. The company has no standards except to get your money and run. Guess they never learned that if you treat your customers well they'll be loyal. I wouldn't spend a dime in that store.

We are very pleased with our liner replacement - Dave and his team of experienced workers took care…read moreof every detail and kept us informed along the way. They were professional, neat, and hard working. We appreciate the neighborly attention that Pinch a Penny shows its customers.

Updated: I just wanted to say the owner of Pinch A Penny reached out to me and corrected the…read moresituation. Mike was more than helpful and totally understanding of the situation. They updated policies to prevent this situation from happening in the future. The customer service and experience has been amazing and probably a learning experience for all of us.

We just had a small hole in our pool patched by Panhandle Leak Detection. Our compliments to the…read moreteam of Tyler and Tony on a job well done! They arrived at the scheduled time, answered all our questions, and provided us with a good understanding on how they would conduct the search and repair of the leak. Even though it was a cold January day, the job was not rushed at all! A professional and friendly crew that provided a quick and effective repair! We'll use Panhandle Leak Detection again and highly recommend this company to everyone for your pool leak detection and repair needs. Don P Niceville , FL

the leaks your company missed the first time!…read more Honestly, why would I trust your company to do quality work a second or third time? when you couldn't get it right the first time? I paid over $500 for the inital leak detection service and was assured there were no additional leaks and they are unsure why my pump was sucking air . That turned out to be false with pictures, videos saying otherwise your incompetent! At this point, I'd rather of just had a have a refund of $175 I paid for the re-diag from doging phone calls to incompetent to the max I wouldn't trust them to add chlorine to the pool blocked me on Facebook rather than make things right do not use this company services