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    Robertson County Physical Medicine

    5.0 (2 reviews)
    Closed 8:30 am - 6:00 pm

    Services - Robertson County Physical Medicine

    Chiropractic bodywork

    Therapeutic massage

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    3 months ago

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    Ascension Saint Thomas Urgent Care - Springfield

    Ascension Saint Thomas Urgent Care - Springfield

    2.3(10 reviews)
    0.6 mi

    I work for a large manufacturing plant that requires a DR's note if more than two days of work are…read moremissed so I called this facility. I explained the situation and made it clear that I was feeling much better but couldn't return to work without a note that excused the previous four days absence. They made it sound like they could do that but I would need to come in. I did that. Only after my appointment, did they tell me that they could only write the note for the previous day. This means that I would have had to see them at least twice to fulfill my work requirement. If they had been honest with me in the beginning, I would have chosen another provider. If you are in this situation, you need to get care elsewhere!

    1/11/23 This started when my husband had to go for a…read morepreemployment physical and then skin test in November. We called, set the appointment, we're told the time and how much it would cost. We arrive, he goes in , gets his physical, pays and we leave, they wouldn't give him two copies so we had to go elsewhere to make another copy, after paying them for this. A month later we get a bill for an office visit and a tab skin test, stating we paid a portion and owe the rest. I tried to call and get this worked out and called corporate office and spoke to someone who calls himself jetson. Not only was he rude, he didn't understand that an office visit was never performed and for him to dig his heels in and tell me it was was medical fraud. He told me to report him. So I I did. I reported the visit to the office of the inspector general, the office of Medicare and Medicaid and the fbi. Not all because of what jetson said, but the 3 bills and more conversations with people. So jetson changes the code and the charge, we don't owe as much now...but they still are charging extra codes when you walk out of the building, imagine what they are doing to insurance bills. The lady at the front desk told me to be quiet and she was glad I had time to keep calling about this bill. That was what made me decide that this is absolute FRAUD, I was told if I didn't pay the bill they would just charge my card because my husband signed the form allowing them to do that, he said he thought he was signing permission to treat. BEWARE these people are committing medical fraud on self pay and health insurance and then becoming extremely defensive and combative when you call them out on it. In the event the you need to report them The office of the inspector general, the office of Medicare and Medicaid and the FBI all have medical fraud units, easily found with a google search. Update~ called another clinic to get help regional managers number, I figured they would want to know that not only are customer service skills lacking, this is dishonest and illegal. After 5 minutes on hold I'm told I can't have that name or number, they will take mine and call me back....still waiting.... So why can't I have the name or number of regional management? I think I'll call the hospital to find out and update my review again later. Update - went to the corporate website and they also would not give me info, I was able to type out a formal complaint that when I clicked send I wasn't sure if it sent or if it disappeared. Still waiting.....

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    Ascension Saint Thomas Urgent Care - Springfield - Https://www.asturgentcare.com/telemedicine

    Https://www.asturgentcare.com/telemedicine

    Ascension Saint Thomas Urgent Care - Springfield
    Ascension Saint Thomas Urgent Care - Springfield

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    Robertson County Physical Medicine - medcenters - Updated June 2026

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