Not sure if they know exactly what they are doing??? I went there to get my ears cleaned out. Left…read moreear was ok right ear less hearing. After 3 ladies spent about an hour squirting water in my ear and all over me the last one said that's all we can do. Left there like I was at a water park, left ear now completely closed ( cannot hear out of it) and the right ear the same. When you go to these places you go for help , you don't expect them to make matters worse. I think a veterinarian could have done better!!

I went to have some stitches removed. The doctor of the day was so incredibly caring and patient…read more Some of the stitches were embedded. She was so careful in getting them out. I would definitely use this urgent care again.

I've been coming here for about 2 years. Very little wait, very accommodating with an occasional…read moreschedule change. Has always been able to see me same day if I didn't have an appointment. I also have neuropathy treatments. Dr. Jackson and his staff are professional, highly skilled, offer a great customer experience. Highly recommend to anyone needing their services.

This place has almost everything, physical therapy, chiropractic, weight loss, hormone treatment,…read moretreat allergies etc. I just wish they had messages before chiropractor visit. Friendly staff and they take Blue Cross. I recommend this place.

If you survive your experience, you will be billed incorrectly & lied to, then sent to…read morecollections!! Poor care, poor billing experience!! Liars & Thieves!!

Just a terrible place overall . Been coming here since I was a kid and they are NO help . They will…read moremake you sound like you're crazy before they will actually try and find out what's wrong with you .

I work for a large manufacturing plant that requires a DR's note if more than two days of work are…read moremissed so I called this facility. I explained the situation and made it clear that I was feeling much better but couldn't return to work without a note that excused the previous four days absence. They made it sound like they could do that but I would need to come in. I did that. Only after my appointment, did they tell me that they could only write the note for the previous day. This means that I would have had to see them at least twice to fulfill my work requirement. If they had been honest with me in the beginning, I would have chosen another provider. If you are in this situation, you need to get care elsewhere!

1/11/23 This started when my husband had to go for a…read morepreemployment physical and then skin test in November. We called, set the appointment, we're told the time and how much it would cost. We arrive, he goes in , gets his physical, pays and we leave, they wouldn't give him two copies so we had to go elsewhere to make another copy, after paying them for this. A month later we get a bill for an office visit and a tab skin test, stating we paid a portion and owe the rest. I tried to call and get this worked out and called corporate office and spoke to someone who calls himself jetson. Not only was he rude, he didn't understand that an office visit was never performed and for him to dig his heels in and tell me it was was medical fraud. He told me to report him. So I I did. I reported the visit to the office of the inspector general, the office of Medicare and Medicaid and the fbi. Not all because of what jetson said, but the 3 bills and more conversations with people. So jetson changes the code and the charge, we don't owe as much now...but they still are charging extra codes when you walk out of the building, imagine what they are doing to insurance bills. The lady at the front desk told me to be quiet and she was glad I had time to keep calling about this bill. That was what made me decide that this is absolute FRAUD, I was told if I didn't pay the bill they would just charge my card because my husband signed the form allowing them to do that, he said he thought he was signing permission to treat. BEWARE these people are committing medical fraud on self pay and health insurance and then becoming extremely defensive and combative when you call them out on it. In the event the you need to report them The office of the inspector general, the office of Medicare and Medicaid and the FBI all have medical fraud units, easily found with a google search. Update~ called another clinic to get help regional managers number, I figured they would want to know that not only are customer service skills lacking, this is dishonest and illegal. After 5 minutes on hold I'm told I can't have that name or number, they will take mine and call me back....still waiting.... So why can't I have the name or number of regional management? I think I'll call the hospital to find out and update my review again later. Update - went to the corporate website and they also would not give me info, I was able to type out a formal complaint that when I clicked send I wasn't sure if it sent or if it disappeared. Still waiting.....

Medical facilities like this one are the reason that it is so scary all of our seasoned nurse and…read moredoctors are retiring. My wife just went here and they would not listen to any of her symptoms which had nothing to do with the flu, Covid or strep, but they proceeded to test her for all of those. She has an obvious sinus infection that she gets every year like clockwork, however this doctor said she can't give antibiotics until you have a sinus infection for a week. So instead of treating it, she wants it to wear out on its own I guess? Then possibly get some medicine in a week, in which another visit will have to be paid.

I just moved here from AZ and needed to establish a PCP somewhere and on Google it had a 4.7 review…read morewhich I have no idea how. I waited a month for my scheduled PCP appointment on 6/24/26 @ 10:45am and went in early did all my paperwork and sat down. I saw some commotion between patients and front desk staff named Heather even her coming out speaking to a dad that had been out there almost as long as me telling him he can't be seen because the form he brought in they don't fill out that the form needed to be filled out by his childs Pediatric doctor which they didn't have one. I then walked up to the front and said "could you check on my appointment I have been here over an hour?". Heather had another staff member standing over her and heather tells the staff member "her appointment was skipped over and so was another person". She told me that multiple patients appointments were skipped over and told me it was her fault. She said I would be seen momentarily. I waited about 8 more minutes then went back up and told her to cancel my appointment because we were going out of town and I didn't have time to wait and be seen that would probably take another 30 minutes or more. My question is I have worked in the medical field for over 20 years doing billing and admin work on EClinical Works. How is the front desk able to "Skip" over patients that are on a schedule? It's not possible on an electronic health software. Why is this facility giving a front desk person so much control over patient care? Also there were so many patients there they needed two people doing the front desk work because she was extremely overwhelmed. The lady standing behind her wasn't doing anything to help or expedite the situation she was just standing there! Front desk usually checks a patient in after all the necessary things are done and that signals the nurse to bring the patient back on the computer. Very unprofessional and unorganized especially me waiting a month for an appointment. I was assuming the PCP appointments were separate from the urgent care appointment but it didn't seem like that was the case. If someone has an appointment the ones that don't should have to wait.