I made several attempts to call this service. Wish that I could have received a call back, after…read moremultiple messages.

Our pool is clear because of The Pool Gal. Impressed with the communication and attention to…read moredetail. Highly recommended money well spent.

when we called Robert to come out and look at our pool project, he came out the next day and…read morestarted the day after that now my pool is ready to use. Looks fabulous. Excellent work, Robert thank you for all your hard work. You're amazing.

Robert is an extremely hard worker, he's finds inventive and creative ways to solve issues as they…read morepop up. This was my second time working with him, he's very knowledgeable about pool maintenance and repairs. He's rates are very reasonable and he goes above and beyond. Not many people work on above ground pools, I was lucky to find him.

Jerry just cancelled my service with no warning, no communication, no heads up. Apparently my pool…read morepump was shutting off in between services, which I had no awareness of, and I was not doing that manually. This was making it difficult to keep the pool clear, which makes sense. But I had no idea the pump was shutting off. If he had called me to ask me about this, maybe we could have realized there was a malfunction or something else. And we could have fixed it. But instead, service was cancelled with no warning. And there was multiple weeks in a row without services, prior to informing me he had stop showing up. (I was out of town for 2 weeks, when he decided to stop showing up). So by the time I got his notification that service was cancelled, it was too late. The pool had started to turn green. Really really poor communication. Now I have to pay to have someone else de-green the pool in the middle of pool season. At least now I know the pool pump is broken, and hopefully I can find someone that is willing to fix it, instead of just passive aggressively "blaming" me for turning it off during the week, when that is simply not the case.

Jerry is amazing. after dealing with several pool people including Guitons. no one could fix my…read morepool. I was told I needed parts for pump and I was also told I needed a complete new panel. after spending several hundred dollars with no answers and pool not fixed. We called Jerry. He came looked at my pool ant it was fixed within an hour. I didn't need any parts or a new panel. Best pool guy ever. Very polite, honest and knew exactly what he was doing. THANK YOU Jerry.

We have used this service since 2019. It is difficult to reach them when the pool is not regularly…read morebeing serviced. A couple years ago weeks went by with know cleaning service and we had renters for two months while we were abroad! Perfect Pool and Spa did not return our calls or emails. No explanation or partial refund was every provided. Prices continue to rise. We expect weekly cleaning in the height of pool use but there has been a service drop over summer months. It must be difficult to recruit and keep dependable employees.

DO NOT USE PERFECT POOL!!! The owner Chris is a liar. We contacted perfect pool and spa to refinish…read moreour pool after a fire. Chris claimed he repaired and pressure tested the pool drains. After pouring the concrete deck we found that Chris lied. The pipe for the main drain was missing a 6 foot section of piping. When confronted with these facts Chris stated " We can take it to court." Another incident that all should be awAre of is his employees are not electricians. When the new electrical panels were installed by perfect pool and spa they were installed incorrectly resulting in shorted outlets in the panel. This is after we expanded to Chris we were refinishing our pool due to a traumatic fire. I had to stop contact between my wife and Chris because he was demeaning and told my wife "If you could understand basic concepts then you'd get what I'm explaining to you but you don't." He's unprofessional and a liar. DONT NOT USE PERFECT POOL AND SPA.

I would highly recommend this family owned and operated company…read more They have a gorgeous showroom and they are highly knowledgable about their products. We absolutely love our Sundance Montclair spa. The owners Kristen and Amos communicated clearly about the install and their long time employee/teammate Miles did a great job placing our tub exactly where we wanted it. Five stars.

I just bought a hot tub and had it installed. Pure Water Spa has AMAZING customer service!! It is…read morethe place to buy your next SPA. Thank you to Amos and Kristin. We are very happy.

Superior quality, reasonable value, schedule, quality, and very reliable. The pool is…read moresparkling, clean as if it was brand new you can't ask for a better pool and spa maintenance company.

Goebel's Pool and Spa is fantastic! The owner is honest and hard working and clearly expects the…read moresame from his staff. The monthly service is not cheap but it's well worth the price to know that your property is well taken care of. Repairs are always completed quickly and pricing is fair. I especially appreciate that I can check the app this company uses and see not just pictures of my clean pool and spa but also exactly which chemicals were added and in what quantities. Everything is very transparent and I appreciate the peace of mind I have knowing my pool is always clean, balanced, and ready for swimming!

REU turned off my electricity to put on a digital meter. Pool equipment is digital and lost time…read morethrowing the timer out of wack. Guiton sent a person over to fix the issue very quickly. Thank you Guiton staff.

I've been working with Guiton's Pools for about 4years. The last six months they've gotten nothing…read morebut downhill I was willing to overlook the billings, which just seemed to go up enough for treatment for the pool or parts, but my Pool guy I found out was arrested and they terminated him would not tell me why and I did have a way of contacting him and I did find out why and it wasn't too nice. I feel deceptive by the Pool service they sent out someone else who is brand new truly I don't believe knows what he's doing, but he thinks that he's doing the best job possible he's getting carried away with the pool poisons for a pool that has a little to know use I've asked them to stop and they don't listen. They have Christine in their office and the customer is never right no matter what you say. You're never right I always thought that when you paid your bills and made request, they would try to keep the customer happy that is not the case

Emilio has taken over from Dave and he's amazing! Incredible service. He goes out of his way to…read moreaccommodate you if you have an urgent need for service, communicates clearly about the issue, 100% knows what he is doing so he can diagnose and fix all issues quickly and effectively. In short, Emilio is polite, easy to work with, fast, and expert! 100% recommend!

When our hot tub's heating system broke down we did not know who to call. A friend recommended…read moreDave's Black Diamond. His quick response and expert knowledge proved to be invaluable. He explained in detail our options and approximate costs. His service professional was prompt and very knowledgeable. Our hot tub is working again and we are very happy with the quality of work. I highly recommend this business.