This was one of the absolute worst experiences that I've had with a photo shoot. I will describe…read morethe situation from the beginning. I wanted a fun photoshoot with an abundance of flowers. I reached out to her and she assured me that she understood my vision and would be able to deliver. I paid (and even tipped, regrettably) prior to the shoot, per her policy. During our initial conversation, I stated that I wanted a lot of flowers and I would buy them from a local flower shop. Kyra insisted that I would not need to purchase flowers because the photoshoot was after Mother's day and a wedding and she would be able to get them for free. I took her word for it and did not make arrangements. I tried calling her on several occasions leading up to the photoshoot but she did not answer my calls. I began to get worried, but I figured it was because she was busy. The night before the photo shoot, she told me she could not secure any flowers....the night before the photoshoot. When I suggested changing the date of the shoot to allow me to make alternative arrangements, she declined. I did not want to make a fuss, so I scrambled and found a place where I could buy several bouquets. So, on the day of the shoot, she began taping the flowers that I bought to the wall. She said that we only needed to tape a few because she would photoshop the tape out and cover the wall with the flowers via photoshop. I waited over three weeks for the photos. When I inquired about when I would receive them, she stated that she was sick and had to send them to a company to be edited. About two days later, I received the photos. Wow. They were completely unedited - the flowers did not cover the entire wall, the tape was not edited out of the photos from the flowers, and my actual face/appearance had no retouching. I was so confused. I revisited the contract and it explicitly stated "40 Fully Retouched Images." None were retouched. She tried to cover herself by lying in an email, stating that she only does "small retouches"/ contrary to the contract. So, she offered a few insufficient options to make an attempt to rectify the situation - she said I can 1. pay more money for each image to be edited (even though the contract states fully retouched images) 2. Use her standard retouching? 3. a 50% refund with no images. I even tried to make it easier on her and offered to obtain the raw images and I would pay an actual professional to edit them. She stated that she does not allow her images to be edited by others, which is contrary to the fact that she sent my photos to be edited by another professional, who did not understand the assignment. So, after all of that - I had to wait yet another 2 weeks for subpar images. To add salt to the wound, she even had the nerve to use MY image on her email marketing campaign. I highly recommend looking elsewhere - because you will not receive images according to your vision, there will be a lack of communication, and you will wait 3+ weeks for unedited images.

If you're looking for a reliable, wonderful photographer that cares about your input while keeping…read moreyou on budget, Kind Hearted Images is a gem! Kyra was an absolute pleasure to work with for our newborn photos. She was very prompt in contacting us back with our inquiry and throughout the whole process. During the newborn photo session, she was so patient with our wee one and us, the frantic parents. AND THE PHOTOS! Wow!! They are stunning. We are grateful for the access online for family members and the ability to download them directly to get our own prints. Thank you again! We will see you for our summer session!

As a former wedding and portrait photographer, I had high standards for who would photograph my…read morewedding. Christophe fit the bill in every way. He's wonderfully easy to work with, unobtrusive during the event, and a real artist. I'm so glad we chose him to capture our day. Thanks, Christophe!

Christophe is seriously the most professional, knowledgeable, helpful and thorough photographer…read morearound! It all started when I sent a mass message request for quotes from various photographers around the Napa area. I had planned to do a surprise proposal for my now fiance and the responses I received were unhelpful and dry. Many responses were received such as "500 flat rate" or "not available". Well, Chris responded with a very thorough and inquiring message. He sent many many suggestions of places to propose at, what the area is like, what the staff is like ... man I can't name the countless details he has discussed with me. Point being, he went ABOVE AND BEYOND what nobody else would. I had a few places in mind to propose at, but these suggestions Christophe made were fantastic. I'm talking vast mountain views and intimate settings. Open vineyards as far as the eye can see where no one is around but just you and that special person. He has done us a 100/10 service in helping plan and set up the surprise engagement. Christophe is special to me in the way that he has made this whole process a comfortable and exciting one. I was very nervous throughout the whole process and due to some miscommunication, I was devastated but Chris cleared everything up for me and the other parties involved, and from there I knew he was a man with a good heart that only wants the best for his clients. In preparation of the surprise engagement, he gave very very thorough and specific details. Like, there's no way you can go wrong!! It was so comforting knowing step by step what I should do and how to help my fiance get the best shots without compromising the surprise in any way. In the end, my fiance was so happy about the whole engagement that we couldn't stop talking about Chris and the venue the whole ride back to our hotel. We seriously commend Christophe for his professionalism and attention to detail. If ever we return to the Napa area and need a photographer, we'll be hitting you up again Chris!! Thank you so much for a wonderful experience.

Theresa is an angel! We drove for over an hour just to have her take my daughter's newborn pictures…read moreand they turned out amazing! Worth the drive! Why would I willingly drive for over an hour with a 1 week old baby? Because her pictures speak for themselves. Check out her Instagram @theresaknightphotography ! She has a whole set up and method to the madness of taking newborn pictures. She made us feel comfortable, welcomed, and beautiful. She took the time to talk to us, did a ton of poses, and educated us on how/why she does things. Conversation was easy and created a stress-free environment. She entertained every idea and helped develop them with her expertise. I came there with almost nothing and used her bajillion props and super cute headbands! You're a warriors fan and mention it in conversation? She'll come back with a multiple options and ideas. You don't know what you want and can't make up your mind? She'll offer a ton of options/ideas and will continuously check-in with you to make sure you're on the same page. Theresa is so sweet and caring! Meet her and you'll see it instantly. She makes going out with a 1 week old baby a good idea ;)! Book her for your newborn needs or family photography! We already decided that we'll be using her again for the 1 year shoot :)!

We met at Mare Island, a spot Theresa chose as her canvass. Theresa's imagination then took off…read morewith all sorts of beautiful, edgy, and fairy-tale like images.

Brilliant. I don't typically love photos of myself but I LOVE the photos that came out of our…read morefamily photoshoot. Her direction was very comfortable to follow, and we had a great time during the photoshoot. She even managed to get some awesome photos of our daughter even though she was super grumpy and tired. 100% recommend her as a photographer.

Thank you Diana for helping us capture the newborn moments in the comfort of our homes! If you want…read moresomeone who's easy to contact, responsive and has an awesome photography style then Diana is your woman. She's super friendly and calming during the shoot. Love the photos we recently got of our newborn son and fam. Our house is not those picture perfect homes but she made it work and we love our photos! Her turn around time is also reasonably quick so you don't have to wait for too long. Would definitely recommend and hopefully get other sessions in the future!

I am so amazed with these photos by Lauren! I'll definitely be booking a family session for the…read moreholidays. Lauren is so friendly and is able to capture a natural smile. She was able to help me with poses too! She made me feel so comfortable and confident! The photos turned out so great!! She is very experienced and knowledgeable about photography. She captures absolutely beautiful angles and locations to get these amazing shots and the best lighting! I highly recommend!! Her eye for poses, vision, and creativity are true talent!

Lauren is so sweet and amazing to work with! When I told her I was interested in doing our family…read morephotoshoot at a vineyard, Lauren took the time to scout a bunch of different locations and found the dreamiest vineyard! On the day of the photoshoot, she was so kind and patient with our senior pup who is deaf. She was so sweet to our pup and helped guide our pup and was able to get the cutest pictures of with our pup. She made the whole experience so much fun and our pup loves her! Lauren took a bunch of different kinds of pictures during our session and we are so happy with how the pictures turned out. We highly recommend Lauren :)

I have never had any sort of photoshoot experience. Sara has exceeded my expectations. She was very…read moreprompt in her responses, and was very accommodating! I was so nervous, as it was my first time really out with my newborn... Sara made the whole experience a breeze. I loved sitting back and watching her in her element. Sara received any feedback/requests we had, and executed everything perfectly. Once I received the pictures, I began to tear up. Sara captured such a memorable time in our lives, and I am so grateful!

Sara is hands down the best newborn and child photographer in the Bay Area. We have used her twice…read morewhen both my children were newborns. This last time, in May 2025 it was slightly more difficult because my toddler was also in the photos. They exceeded my expectations! She is worth every penny! Her and her assistant go above and beyond to make sure you get every shot you want! They have so many outfits, wraps, headbands and props to choose from that you don't have to worry about bringing anything for your newborn. You are in the best hands with Sara!

This review is for boudoir. Just do it! I never thought I…read morecould be boudoir material, but it was something I always wanted to do. As I grow closer to my 40th birthday, I finally decided to give myself (and my husband) this gift. After years of sporadic searching, I finally found Christina and Elle Division. She is everything you want in a photographer, especially this kind of work. With her fun energy and the support of a BFF, I felt instant comfort and confidence right out of the gate. The moment she turned that camera around and showed me, ME...I knew that this was an experience I would never forget. Wow! Today I walked away from my photo viewing and I am SO. Proud.Of myself! I cannot wait to share these with my husband, who already sees what these images and Christina helped me see. I cannot be more happy and grateful to have found Elle Division. I would 100% do this again. Don't wait or sell yourself short! You will not regret it.

We had a fun experience with Megan. She was cheerful and very knowledgeable of how we should pose…read more My in laws had never taken professional photos and had no idea what to expect. However, Megan made them feel very comfortable. Hubby and I also loosened up and just enjoyed the experience. Thanks for fitting my family in

Alex was our wedding photographer and we found him through Head and Heart. Like most couples, we…read morehave no experience with photoshoots before so we were nervous about it. All our fears disappeared on our engagement shoot. Alex is the most patient and wonderful person and he made our shoot so fun that we were so excited for our wedding pictures as well. On our wedding day, Alex (who is bilingual) made sure all our families were captured perfectly, he was super professional and patient and took as many pictures as we wanted. He also was really discreet and we never felt like he was in our faces trying to get pictures which made us enjoy our ceremony so very much. Thank you so much Alex!

My photographer did an amazing job of capturing every moment. He was easy to work with, flexible,…read moreand had a great eye. The proof is in the pudding, and these photos are amazing!!! Thank you Alex.

Awesome experience!…read more I recently had reached out to them as I had lost my pictures from a few years ago, and thankfully they still had them and was able to re-send them to me! I'm so grateful! My experience was great! I felt like a sexy princess and the pictures turned out nicely! Makeup was a bit heavy but it was for the occasion. Would recommend!

The absolutely best place to go for boudoir, wedding, couple and other photos! Tiff does hair and…read moremake up and has a closet full of outfits if you don't have your own! Tiffany is the best ever and I have done 3 shoots and look forward to number 4! You will not regret having her take your pics! do NOT wait for the perfect weight, time, not ok for now, etc. Tiffany makes you look and feel like a QUEEN! Run! do not walk and get a consult and you will never ever regret the decision to have her take your photos!! Get in the outdoor shower too! love me some Tiff!!

I admire Arjay's knack for his artistic and eloquent ability to capture moments. I appreciate his…read moreguidance for not only how we should pose, but also our parents. I heard multiple comments from guests how our engagement photos were idllyic. We had a pretty tough engagement photo involving a row boat. This truly tests a Arjay's ability to adapt and think quickly on his toes to see how to work with us as a couple. And I fell so much in love with the results.

We booked Arjay for our March 2025 wedding and highly recommend him!…read more My wife actually came across Arjay's work before we even had a wedding date set--and he was the very first photographer she bookmarked. His fine art photography style is elegant, timeless, and exactly what we envisioned. As soon as our date was confirmed, she reached out right away. After our initial consultation, we instantly knew he was the right choice for us. His package offerings are very reasonable--ours included an engagement session, a second shooter, and flexible options for coverage. He's also incredibly helpful, communicative, and full of thoughtful advice when it comes to planning your day. During our engagement session, he made us feel totally at ease in front of the camera (which is no small feat!) and turned the shoot into a genuinely fun experience. When we received our gallery, we were blown away by both the quality and the sheer number of beautiful photos. It confirmed that we made the perfect choice in hiring him. On our wedding day, Arjay helped keep everything running smoothly. He followed our timeline, captured all the moments we requested (and so many more), and worked seamlessly with our videographer. He truly went above and beyond, and the moments he captured are ones we'll treasure for a lifetime. On top of his incredible talent, Arjay is just a wonderful, easygoing person who's a joy to be around. We're so grateful for his artistry and professionalism--thank you again, Arjay!