Great facility for anyone with Dementia or Alzheimer's care needs.read more

The quality of care is horrible. The staff is more concerned about what is on their phone. Could…read morecare less if the resident eats their food and now they say they cannot assist the resident out of the wheelchair and into bed.

Rooms are clean, spacious, huge bathrooms, walk-in showers, high ceilings, freshly painted,…read moreupdated flooring. The building has a bright, fresh, new life to it with the new management team. Updated and freshly planted court yards and front entry ways have brought so much much life to the community. Residents can be seen enjoying activities all throughout the day. Meals are top notch with their wonderful chef of over 9 years.

Staff is very caring and helpful, and the facility is small and friendly with almost a family…read moreatmosphere. Management at this location, however, is often unresponsive; if it weren't for that it would rate another star. Also, with a few mostly minor improvements it could be made more elegant.

From the owner: You will feel welcome from the moment you pass through our doors!…read more - Light-filled Dining Rooms - Lovely Outdoor Spaces - Comfortable Rooms - Beautiful Artwork Kenosha Senior Living is a charming residential care home situated in Kenosha, WI. We provide loving, compassionate care for aging seniors in a family-style home like setting. At Kenosha Senior Living, we pride ourselves in the care we give our residents, and the reliable and considerate service we provide to our families

Library Terrace has been a God-Send for our family. We are now blessed with the peace of mind that…read morecomes with knowing our Dad is safe and well-cared for. We tried what we could to keep him at home. Senior delivery meals were often found half eaten. The turnover with in-home care was so frequent we were never confident or comfortable having so many different people coming and going. He wasn't eating healthy meals, he wasn't staying hydrated, he was at risk for falls, and he was either sleeping or watching TV most of the day. His quality of life was gone. Life has changed for Dad. He is getting regular, "home-cooked" meals; he exercises daily, he participates in activities with other residents and keeps updated on current events. His Suite and the surrounding common areas are well-appointed, but homey. The number of suites is small enough that he knows all of his neighbors and the staff. Activity Director Robin has become a member of the family; Campus Nurse Sarah is attentive to anything that he needs. He remarks regularly on how quickly a staff member arrives when he calls - even if it is just to open the twist off cap off a drink. He has his own Suite decorated just as he likes it; the grounds are beautiful and provide an opportunity for bird watching and gardening. He is truly living in a community and I can't begin to say enough about his new home.

The issue I have is that many of the staff is very rude here, both in person before the COVID-19…read morehit and even now in the way they communicate on the phone but what scares me more than that is their response to the reporting of rude behavior. They seem to find a way to either covertly turn the blame around, make excuses or boast that despite your complaints that basically they are still the best assisted living facility in the area... if they are that is very sad. Their building is fairly nice for the most part from what I can remember and they speak great when you are moving someone in but if only that energy could be somehow put into genuinely consistent customer service and resolving complaints.

Just one phone call to set up an informational meeting and they were so rude to me. You would…read morethink that people dealing with people in this stage of life would have more empathy. Horrible to be treated this way

Hospice Alliance was an invaluable resource for our family during our time of need. When in home…read morehospice care was no longer a good fit, H.A. became our go-to. The facility has a very comfortable and warm aura despite its name. There are fewer than 12 rooms, a large dining area, full kitchen and room with space for families, particularly small children needing space to unwind and play. Staff members Mohamed, Shannon and Jillian were gems. Their care and concern during this time is something my family and I will never forget. Our love ones last few days on this earth were far more comfortable than they were at home. One would hope that very FEW people have the occasion to need a hospice facility for themselves or loved one, but should the necessary occur this is certainly an option worth giving strong consideration.

Do not trust the reviews at Google They're mostly staffs or…read morepaid workers who leaves a good reviews If only the e elderly who directly get their services themselves can leave a comment since they're not technologically literate.. They promise you all these words at the hospital and does not keep them Justin is nowhere to be found ones they successfully enroll you into the system They do not check on the elderly nor have any regard when discussing of scheduling Most times caregivers are left wondering with no clue when shifts are canceled week advanced only to return back from work to find out the shift was canceled The office never answers their phone nor is professional Kiersten is very rude this new manager does not speak to elderly with respect and elderly who does not have their children check on them regularly are taken advantage of nor do they consider Lu their voice or feedback but tries to conceal and cover which is far from Christian like since they call themselves a Christian company Tammi is very available and does whatever she wants when scheduling caregivers or elderly request on their schedule It's horrible experience and management in Racine Wisconsin home instead I will NOT recommend this place to anyone neither your love ones elderly or anyone applying for this place specifically this location.

I had taken care of my grandmother near the end of her life, and although it was challenging at…read moretimes, it was also very rewarding. When I quit my job as a Medical Assistant I wasn't really certain what I wanted to do. When I saw an ad in the Journal Times for Home Instead Senior Care it struck a chord with me. I went on the Home Instead website to learn more about it. It seemed like a job that I could be happy doing. Caring for seniors in their homes is definitely different from anything I've done before, but I truly enjoy it. I know that every day I'm with them I make a difference in their lives. I treat them like I would treat a family member: with patience, kindness, and dignity. The most rewarding part of care giving is when they say, "Thank you for all that you've done today". And I can honestly tell them, "It's my pleasure." I feel that my service is valued both by the Home Instead office staff and by the clients themselves. I do think that for the high level of responsibility we have for keeping our clients safe and well cared for, the pay should be higher. Thank you for the opportunity to provide this information. Sincerely, Malisa (Lisa) V

I stayed at Candlewood Suites Kenosha for a 20-day business trip. I chose a room with a kitchen…read moresince I needed a long stay. The room was quite spacious and clean, although many of the facilities are old and haven't been updated in a while. However, housekeeping only comes once a week, and the bathroom amenities provided aren't enough for seven days. You have to go to the front desk to ask for more, and they only give you about a three-day supply each time, which feels a bit stingy. When I first checked in, the garbage disposal under the kitchen sink wasn't working, so it seems the staff didn't check the room properly before guests arrived. Overall, if the room rate were under $100 per night, I'd say it's fair. But given the current price -- with no breakfast and no bottled water provided -- the value for money is not very high.

Staff was amazing, rooms were spotless. They even had a cute little welcome bag for my dog. Thank…read moreyou Alannah and Madison for all your help.