From Google: I just…read morefinished working with TigAlex for my dryer repair (Frigidaire). I could not be more pleased. They were very polite, diagnosed issues efficiently, and worked efficiently. They were very patient with my hectic schedule, including when bus delays held me up coming from where I work, and left me with vital knowledge (I knew there were issues with the vents, but not that it was a total blockage and that the hose had burst in two places - this is a building management issue and a fire hazard). Now, the dryer works very well and once the battle with building management is over, the dryer will be a breeze to use, instead of acting as if a small breeze could dry my clothes. Thank you so much!

Very Timely and honest service. They were very responsive, came the same day and offered sound…read moreadvice.

They came out fast and were quick and professional. The dishwasher and oven now work.read more

Fast and clear response…read more Fast response time and follow up - I reached out on Saturday, Andrew came to diagnose the issue on Sunday, but needed a part to finish the job. He ordered it and had it delivered today (Monday), called to inform me he would be about an hour, and when he arrived he was able to fix our washer completely. Super grateful for the timely response and fantastic service - thank you!

Poor quality appliances and the worst customer service I have ever experienced. I purchased an oven…read morefrom them and when I used it the first time I discovered that it is not calibrated correctly. I called and explained the issue to them. This was within the warranty time frame. I have called probably about 20 more times to get someone to come out to fix the calibration. I was told numerous times someone would call me back to schedule. No one ever called me back. Then for about two weeks I was told the technician was away. Someone texted me once saying the technician could come out. I responded right away with a day and time and asked for confirmation and never heard back from them. They never once apologized and they still have not sent the technician out to fix the oven. This is a terrible business.

I bought a refrigerator from this appliance location last June. I had a prior purchase of a washing…read moremachine I bought in 2013. This place is the spot to go to if you want your appliances to last for a long time. The people who work there are also the nicest and friendliest people you would ever want to meet. I am about to go purchase a dryer from there and I know I will be content with my purchase. I highly recommend this business.

Responded quickly to set an appointment. Tech was able to troubleshoot, however apparently this…read morecompany does not maintain a stock of common repair parts. Still, once the part arrived and the tech could return, repair of my refrigerator was quick, and he kindly pulled the machine out of its cubby for me and cleaned the hard to access coils.

Does not return calls in 24hrs…read more ...................:..:...:..:./.::...::................:.:.................................................................

My washing machine stopped mid-cycle. I called Johnson and was told there was someone in my area…read moreand he could be out in thirty minutes (I was expected to schedule an appointment and wait a day or so...) to assess the problem. Within thirty minutes, two nice gentlemen arrived at my door and within twenty more minutes my machine was fixed and I was charged a reasonable fee. They were courteous, fair and extremely efficient. It was refreshing.

Mr. Johnson and his crew have rescued me once again. I called them previously regarding my washer…read moreand they came right out fixed the problem gave a good price and I was happy to have found them. Today I called them regarding an oven not working properly. Once again they were professional, knowledgeable, reasonably priced and kind. These are rare qualities. Me and my family truly appreciate Mr. Johnson and his workers. I highly recommend this company.

Bait-and-switch tactics. Somerton Appliance Repair responded to me on Yelp with a telephone number…read moreand an offer to provide a quote over the phone. I called the number and was routed to a different company, Mr. Appliance, that said they do not provide over-the-phone estimates and instead a in-home inspection is needed. Fair enough, but I do not appreciate this kind of bait-and-switch game. Why offer an over-the-phone quote if all you are going to actually do is to route my call to a completely different company??

From the owner: When your refrigerator stops cooling or your dryer won't heat up, you need someone you can trust to…read moreget things running smoothly again. That's where Somerton Appliance Repair comes in. Since 2013, we've been the go-to appliance repair service for Philadelphia homeowners who want honest work at fair prices. Under the leadership of manager Edward, our team treats every service call like we're helping out a neighbor, because in many ways, we are. We understand how disruptive a broken appliance can be to your daily routine, whether it's a washing machine that won't spin or a dishwasher that's leaking all over your kitchen floor. Our technicians arrive on time, diagnose the problem quickly, and explain everything in plain English before we start any work. What really sets us apart as a Philadelphia appliance repair company is our commitment to doing things right the first time. We stock our service vehicles with quality parts for all major brands, so we can usually complete repairs during the same visit. From refrigerator repair to oven repair, dishwasher repair to washing machine repair, we've seen it all and fixed it all. We're proud to serve families and businesses throughout the Philadelphia area, building relationships that last years beyond that initial repair call. When you choose Somerton Appliance Repair, you're choosing a locally-owned business that genuinely cares about keeping your home running smoothly.

We've purchased 2 large appliances with this store and it's an been easy, upfront experience. The…read moreowner is knowledgeable about the brands and advised us on both our washer and our fridge - both of which needed to be replaced in a hurry. The prices are good. The fridge especially was a deal - it had some dents in it, but nothing too bad. The washer was a good price, but a little less so with the delivery fee and payment for disassembly of our last washer. But I will give it to them, they were timely and easy to deal with. The owner does speak English, so I would iron out most of the details with him before having to communicate with the workers. Overall they know what to do, and I can tell the ones we worked with have done many installs/disassembles. We were thinking of replacing our oven and will probably come back here for that too. It's been quick and painless when we needed a appliance right away, which we aren't sure would be the case with a regular appliance store.

You get what you pay for... horrible customer service, selling bad appliances and insisting on cash…read moreonly...

Purchased 4 appliances and also 5 year extended warranty on all of them. I have had trouble with…read morethe gas range since beginning and have had service 4 times. I now need service again and company with contract refuses to honor contract and Robert Stevens says they can't help me but they sold me the warranty. I think they should ensure the company honors contract.

Replacing appliances and decided to come here…read more Parking: street meter and a lot next to store. Store: clean as can be expected for this type of business. Stock: Store didn't have much to choose from. Service: Not so good. I waited for over 10 minutes before someone asked who.was next. The man who assisted me wasn't in the best of spirits because people wanted things that weren't currently available. Ooops! Everything I wanted wasn't available. Everything was on back order. Not sure if I'll go back.

Tal provided excellent service when diagnosing our non-starting dishwasher, which was displaying a…read moreblinking green light. He arrived on time and quickly identified the issue, performing a successful factory reset to restore function. Due to the appliance's age (20 years) and the discontinuation of replacement parts, he advised us that if this happened again, he would replace the dishwasher. I was highly satisfied with his promptness and expertise and would hire him again.

From the owner: Locally owned and operated appliance repair service -…read moreserving Philadelphia and surrounding area