Responded quickly to set an appointment. Tech was able to troubleshoot, however apparently this…read morecompany does not maintain a stock of common repair parts. Still, once the part arrived and the tech could return, repair of my refrigerator was quick, and he kindly pulled the machine out of its cubby for me and cleaned the hard to access coils.

Does not return calls in 24hrs…read more ...................:..:...:..:./.::...::................:.:.................................................................

Phils came on time, got right to work. $40.00 charge for service call. Adjusted clutch on very very…read moreold Westinghouse washer and got me spinning again. $80 total. I'll need a new machine another day!!

They have been servicing all of my appliances,(new or old. Brought from them or not), for over 40…read moreyrs. I recommend them any day of the week to anyone who wants, good, honest work done on their appliances.

Andy is the best! Responsive, informative and trustworthy! I've used him on several jobs through…read morethe years and have always found him honest

This is my first review on Yelp, but I was so grateful for Andy's help that I wanted to get the…read moreword out. If you are appliance-incompetent like me, and want to have someone knowledgeable come out and take a look for just ten bucks (instead of the $100 that the Whirlpool certified guy was going to charge), then B&A is the way to go. Andy was extremely courteous, made an appt for the next day, arrived early, assessed the situation, and cheerfully helped me solve the problem in less then 30 minutes, all for a grand total of $20.

They put new heating and air conditioning system in my home. Great price great job, great service…read more Have dealt with them for over 10 years and have always been pleased with them from office to heating experts. Would recommend them as the best. It is hard to find people you can trust, you can trust them!

I scheduled a diagnostic service call. The sketchy looking tech arrived and spent less than ten…read moreminutes with the unit and reported to me that the igniter wasn't working. He stated that the part would need to be replaced before he could see if anything else was wrong; likely setting me up for costly repair after repair. While I was questioning him about replacement costs and other potential issues, he was responding with vague answers and kept referring back to collecting the fee for the service call before the visit was even complete. He gave no useful information. In my opinion, he was only there to get the service call fee, he had no intention of providing actual service as it was 4:30p on Friday afternoon. Even though I had no interest in using Creative Comforts for any additional work, I still waited for the office to call with a follow-up from the service visit. I ended up calling them and the office acted like they had no idea who I was at first. I asked to be phoned with repair costs and they sent an email instead. I called another company, Donnelly who waived the diagnostic fee and thoroughly assessed my system for FREE. It was not the igniter...the whole unit is faulty as it is over 30 years old. The safety switch was preventing the unit from running.

From Google: I just…read morefinished working with TigAlex for my dryer repair (Frigidaire). I could not be more pleased. They were very polite, diagnosed issues efficiently, and worked efficiently. They were very patient with my hectic schedule, including when bus delays held me up coming from where I work, and left me with vital knowledge (I knew there were issues with the vents, but not that it was a total blockage and that the hose had burst in two places - this is a building management issue and a fire hazard). Now, the dryer works very well and once the battle with building management is over, the dryer will be a breeze to use, instead of acting as if a small breeze could dry my clothes. Thank you so much!

Very Timely and honest service. They were very responsive, came the same day and offered sound…read moreadvice.

10/10 interactions…read more I walked in and nobody hounded me while I looked at the models and they answered my questions with no runaround. They had the exact speed queen I wanted in stock and it was delivered the very next day. The men behind the desk were knowledgeable and polite. They were upfront about size constraints and one hour after I stopped by, one of them came over to make sure the drier fit down the stairs and it wouldn't need to be disassembled (at an additional cost by a licensed and verified by the brand tech). They called when they were 20 minutes out, showed up on time, took the old drier and installed the new one taking the time to make sure all my questions were answered and it worked as expected. There was minimal scratches on the side of the machine (TO BE EXPECTED WITH ROW HOMES DONT YOU DARE COME HERE TO COMPLAIN ABOUT THAT) and not a single dent on any door frame. I didn't need to ask for paperwork, it was all ready to be handed to me at the end. Best appliance purchase I've ever made. Will be coming back for the washer!

So our washer broke approx. a week ago. We were shopping around and getting very stressed out. We…read morefound out due to how narrow our basement entry way is that only the most expensive will fit. The Speed Queen. Sounds luxurious right? Yeah the damn things are close to a grand. You can find it a little cheaper for a 3000 model but we found those have issues. Just search it online. Don't go cheap. Anyway we were getting close to driving to Delaware. It was cheap/no tax and they delivered. I had called Appliance & Tv discounters earlier. The guy I talked to told me to just come in and they'd work with me. I thought it was a cleaver ruse just to get me in the door. So I kept poking around. After my wife decided we'd found the best price she called them back and asked if they price matched. The guy she ended up talking to was named Mark. He said he could do that price. So we were like that's pretty cool let's run over there and see. So we get there and we are Pointed to our washer. We discuss how it's technically not the same price since Delaware has not sales tax so he drops the price again! This was awesome since I've been stressing how much these machines cost. Next we move on to delivery. Both my wife and I started new jobs a few months ago so taking off is a little iffy. They only had delivery hours during the week. They were not late enough for us. So then they were like you know what we will make it happen. Don't worry about it. Mark even said if we'd come over earlier he would've loaded it up and brought it over himself! These guys were awesome to deal with and make this extremely stressful situation okay. It's also only $50 to have the new washer installed and the old one taken away. The place in Delaware was $150. Then my wife goes and sees a fridge she's been eyeing up that is $1000 anywhere else. It's $750 here. So now I'm getting a fridge too. This I'm not excited about. I wish they would've charged more so I could've left the store with only one appliance. The guy that brought the appliances were very quick and efficient. They were also very friendly. Now the two pints that stopped me from giving five stars: they left the refrigerator box out front of my house. I called and asked that the come back and get it so I don't get fined. They said they would and never did. The refrigerator handles were put on in a kinda haphazard manner. I had to take them off later and reinstall them so they met flat with the fridge door. Overall this was a good experience and I would use them again.

Price estimates .All went well…read more Price estimates .Was 150 to 400. We saved some money it was $250. Cheaper then a new washer Thank You Dennis

This was my first experience with On Dot, and I did not expect much beyond a basic repair of my…read moredishwasher, replacement of my kitchen faucet and repair of my shaking washing machine. My technician Denis was prompt and took the time to understand each repair job. The pricing was well explained prior to the work, and the work was completed within the time allocated. Denis was thorough, and assured the areas were wiped up and all materials removed. The dishwasher was a particularly messy job, and Denis rolled up his sleeves and tore through the years of buildup in the filter and bottom of the washer. It was spotless when he was done. I would definitely call on Denis and On Dot again.

Highly recommend!…read more Dmytro and Vladimir are the "Freezing Cold Appliance Guys." I had both a washer and dryer emergency and they were first responders. They are courteous, quiet, reliable and they know what they're doing. They are small business owners, they showed up when they said they would, they didn't sit around on their phones or waste any time chit chatting with each other or me. They work hard and diligently. Their rates are reasonable, they are honest and transparent with costs, they kept me apprised of the work as they went along, they pointed out other issues (not in their wheelhouse) that would need attention and without me even asking they cleaned all the fluff and dust out of my dryer so as to prevent a fire hazard. There were no hidden or surprise fees, no b.s. and no double talk. They guarantee their work for 30 days, too. That IS a plus! No one wants to have to deal with sick or dying household appliances but if you are faced with a defrosting freezer, a washer that won't wash or a dryer than won't tumble, call Freezing Cold Appliance Repairs. They will NOT let you down! Not only am I delighted to be able to have clean clothes again and not have to visit a laundromat-but I am thrilled to know that there are still hard working, dependable business owners with a stellar work ethic in Philly.

Great quality of service with compressor of my refrigerator and on time to appointmentread more