Excellent and professional service. Very patient and kind in explaining market conditions. I'd…read morehighly recommend and would definitely return.

If you are looking to sell your coins, gold, or silver, look no further!! This place is top notch…read moreand Johnny Hadley is the best! He will beat all competitor prices and he is a very honest, and genuine guy. What a great experience I had when I sold my gold to him. Even if you decide not to sell to him, you too will have a wonderful experience! Guaranteed!! I would rate it more than 5 stars!!

Eddie was very professional and nice. It was nice dealing with a family owned pawn shop opposed to…read morea corporate store. I am glad we found them.

Really knowledgeable and friendly staff. The jeweler is great. Needed a gold bezel sized for my…read moredouble eagle gold coin and they did a fantastic job!

Just had a great experience here, selling some gold jewelry. Donny was very professional. Would…read moredefinitely return for future business!

We have been very pleased with the workmanship and friendliness of The Jewelers Bench…read moreestablishment. Wayne & Tammy are naturals at customer service and Wayne is truly an artist. He transformed a white gold diamond wedding ring into a lovely initial pendant that will certainly get much more use. They do repairs and custom work as well as showcasing a lovely assortment of items for sale. For your most treasured moments don't just go shopping...SEE WAYNE & TAMMY

After buying a wedding ring set, I brought them here to be sized and polished. Incredibly friendly…read moreand great to work with. I could not give a higher rating for customer service. I missed the phone call saying that my rings were ready and didn't get back to the jeweler until days later. He was on a business trip to Virginia. My wedding was days away. This jeweler drove 400 miles to get me my rings on time. Couldn't be more thankful for fantastic service and work!

Extremely professional with very reasonable pricing. They educate their customers and have…read moretremendous jewelers who can even repair 20k florentine good and a 50 year old rolex. It is a cant miss.

Another story of the Rolex "wait list." I've been waiting on a Submariner for 4 years and…read morenothing. It's hit or miss on whether a sales person will even talk to me when I visit. Should've went to DavidSW and paid the premium. That seems to be the only way to get a Rolex these days because the AD's only sell to people buying thousands of dollars worth of jewelry.

I really trust the gentleman who has attended to me. I have taken my old gold there and I am always…read moreoffered the same price, or better, than other places. That is why now, I don't even compare prices because I know I'll get a very fair price.

Pretty much exclusively gold buyers, and the man who helped us was very nice. They are right off…read morethe main road and easily spotted. They have their own parking lot and although the building is small the signage is big.

Extremely Rude Staff! I normally don't leave reviews, unless it is totally intolerable. My…read moreexperience at REEDS Jewelers in Greenville, SC was so unprofessional that I feel I have to speak up, and I'll sign my real name here for credibility: Yuchen Yan, newly graduated Ph.D. from Clemson University. Here is my LinkedIn profile: https://www.linkedin.com/in/yuchen-yan-ph-d-230a5890/ It all started very simply. I had placed a deposit on an Omega Seamaster, and I sent a friendly reminder in an email: I would highly appreciate it if you could address me by Dr. Yan or Mr. Yan, instead of "hey". That's it. Nothing more. (By the way, I am well-known to my friends and colleagues as a kind and well-mannered person) Instead of a simple "Sure, no problem," the associate completely lost his temper. He literally told me, "I've never served anyone like this in my life!" and then went on with a series of offensive remarks. When I tried to clarify my point, he escalated, became increasingly rude, and then hung up the phone on me. I was shocked, this is supposed to be a luxury retailer representing Omega. I immediately reported the issue to REEDS customer care. And here's where things got even worse. The response from upper management was basically a coordinated effort to deny everything and protect their associate. They claimed there was "no disrespect intended" and tried to spin it as if I was the one overreacting, even hinting that I was "using my PhD title to demand special treatment." That's not only insulting, it's gaslighting. To make it worse, they even brought up that their staff are "Clemson graduates and diehard fans" -- as if being loyal to a university somehow excuses rudeness and disrespect. That's not an explanation, that's an excuse. The bottom line: from the associate at the counter to the director of store operations, the entire culture is one of denial, excuse-making, and zero accountability. Instead of taking customer respect seriously, they mocked me, trivialized my concern, and made me feel like the problem was me, when all I asked for was to be addressed properly in writing. If this is how REEDS trains and manages its staff, I honestly cannot recommend anyone to shop here, especially if you're expecting the level of professionalism and respect that should come with luxury purchases like Omega or Rolex. There are far better authorized dealers out there who actually understand customer service and professionalism. Now I am reporting this to Omega's official customer service team and let them know how their authorized retailers treat their customers. I'll also try reporting this on BBB. Finally I will make a video and post it onto Youtube to warn everyone not to visit REEDS. Like I said above, I have attached my real name and Linkedin profile, I held what I said accountable at any circumstances.

Bought my wife a silver bracelet for our tenth anniversary. Salespeople were nice and I went away…read morehappy!

An amazing store with amazing people. Everyone was so nice and helpful. I can not give them enough…read morecompliments and I don't ever post comments. That is how much I recommend this business.

Fantastic service and excellent quality and prices for high end jewelry!!…read moreDoes not mark up the prices to pay rent like mall store do.