We renovated three of our bathrooms. We met with Rocky who gave us a quote. We worked with Richard as our project manager. They were very responsive and made sure everything was done the way we wanted. We really appreciated that. The bathrooms turned out beautiful and we absolutely love them! read more

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I love Robison Marble! Lauri and Anthony have been so kind. I called to get my bathroom remodeled and they did a phenomenal job. Great costumer service! 100% custom craftsmanship! Will definitely be calling Robison M whenever I need anything else remodeled in the future. read more

We hired Robison Marble to remodel our shower. It was a bad experience. I would not recommend this company. I had to deal with the receptionist verbally abusing us as a customer. First, they told us the shower would get done in 3 days. The shower took a month to be done because they brought the wrong pieces twice to the house. We were a little upset but we understand things happen. What really made this experience even worse was the customer service from the lady that answers the phone. I believe her name is Lori. When the shower was done, I called Robison Marble to let them know there was metal shavings in the floor and that seemed dangerous. There was also permanent marker marks on the marble walls that I couldn't take off. I was calling because the shower did cost $8k and I didn't think it was fair for the marble to have markings and it seemed really dangerous for metal shavings to be on the floor. Thankfully I noticed before we stepped in it. The lady right away started being very sarcastic. She said "Well can't you just wash it off." And I responded yes I can clean it but I wanted to let you know the state of the shower after it was done and ask if this was normal? She then was screaming at me over the phone telling me it won't be perfect and there is always going to be dirt and I said, dirt is understandable but not metal. She then told me she didn't even understand where metal would come from. I responded that there was metal rods were installed on the shower. She then started screaming a lot more while asking me what I wanted from her. However, she was not letting me answer her. Every time I would speak, she kept yelling more. I told her I just wanted to make them aware and ask if it was normal for the finish job to look like this because as a customer I was concerned. The screaming from her got worse while she told me the workers were coming back to our house. At that point, I didn't want the company back in my home after the way she was treating me. It was to the point of verbal abuse to the customer. I told her I didn't want the workers back at my house and she didn't respect that. While still yelling, she told me I better have ready the check of the 5% I still needed to pay to give to the workers when they came back. She was yelling really bad at this point. We didn't think it was fair to pay the whole $8k after what we had experienced but we decided to give them the rest of the money because we just didn't want to deal with them anymore. It was very traumatic. The only good experience out of this was the installers Sergio and the other guy. They were very nice and kind through this all. My husband's dad is a contractor by profession (plumbing and handyman). He goes into peoples homes all the time for jobs and I asked him if it was normal for metal shavings and permanent marks to be left. He told me that in the work he does and the companies he has work for, they always make sure they strive for excellence and they leave no sign that they were there specially after paying 8K. Please do not hire this company for any work. The experience with was very traumatic. An understanding conversation and an apology would have been enough. read more

New owner since 2019. Beware. Many mistakes were made Owner/manager arrogant and after his contractors get started, he doesn't want to oversea or come back. They get 2 stars only because the marble and quartz are nice products. Ex: Bathroom remodel . ex: pony wall built at my shower. 1/2 '' out of square.He calls me and goes on for 15 minutes ranting that he "doesn't like unhappy customers" Will "give money back and will also tear out everything he installed." Earlier in job I had asked when painter was coming back for paint touch up. also 1st day on tear out and building wall frame ,they did not cover my newer vinyl tile floor! I asked them to cover ,but mentioned my concern as to what damage there might be at end. As they wanted me to sign off at 3 different phases immediately at end of day of each install. So his next breath was I quote " Then there is you! Worried about your floor, bad paint job and now this". Threatened if he came out and measured and was only 1/16th he would not do anything. he had me in tears,I was so angry. My partner then took over the call and he calmed down. They claimed this job would take a week. Started Apr 29th. Has been many mistakes Most got resolved. but still have crooked mirror glued to wall ,water seeps out at bottom of shower door and crooked towel bar. Had texted him about that in July. said he would let me know, That was July 5th. I reached out again 15th. No response. I guess he is done. This is Aug. 6th. I read more