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    Flooring Direct

    4.5 (47 reviews)
    Closed 9:00 am - 5:00 pm

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    The subfloor/ripped up stairs and patched drywall before Flooring Direct installed.
    Gil M.

    Flooring Direct turned our upstairs bedrooms, hallway, and stairs (both risers and treads) from a cheaply carpeted mess to a beautiful, classical, interior finished with LVP. The difference is like night and day. They had a wide selection and the exact flooring we wanted so choosing was easy. Flooring Direct's crew, headed by Tino, carefully removed and disposed of the carpet the builders had slapped in, sanded the subfloor level, and did a meticulous, detailed, basically *perfect* job installing the flooring. Not to mention the stairs which are a real pain to LVP. They measured thrice, cut once, and even made sure the stairs looked good despite some uneven drywall in spots. The final product looks fantastic and that should be where this review ends, but I would be remiss not to address the punctuality, professionalism, and responsiveness of the flooring crew. They were here when they said they would be. They left their workspace immaculate. They worked so hard and so fast and did an install that looks great and is good to walk on, too. Tino communicated with us every step of the process- what they were doing and why, what would come next, and answered any questions we had. Finally, a note on the company itself: they were communicative, they gave us one estimated timeline and were actually able to get done well before that, and they were easy to get in touch with. I would absolutely recommend these detail-oriented and talented flooring installers. We were so happy with how they did our floor that we now have them back tiling our kitchen backsplash. Excellent work!

    Flooring
    Danielle C.

    I was looking at some new build homes and the person working there told me she had hired someone to do flooring for her own home and the installers never showed up!!! She even hired them through a business!!!! After hearing this I changed my 4 stars to a 4.5-5 star review for Flooring Direct! Tino was the installer I had from FD and the end job was a very attractive product and he always showed up. I have included a picture of the flooring on the stairs that he did for me. As always, try to always keep the communication flowing to make sure you cover your expectations on details to ensure you have a 5 star experience!

    Beautiful Gemcore Jade Hickory floor
    Placido D.

    We are SO GLAD that we contacted Flooring Direct for an estimate because their service and price were unbeatable. Their workmanship was impeccable and the price was $1,000 lower than a bid for the same exact materials! The sales rep that took measurements and coordinated the job was excellent. Moji was friendly, professional and a total pleasure. Her lead installer, Yayo Falcon, was the best! He was always kind, super polite and had an amazing eye for all the details of the job. The end result is an absolutely gorgeous Gemcore wood floor with beautifully painted baseboard molding. They left the jobsite perfectly clean. The Flooring Direct showroom on Speedway Blvd in Tucson is well stocked with many great choices but isn't very appealing visually. Their budget location seems to keep their overhead costs down allowing for very competitive bids. Both the storefront and the interior could use some decorative upgrades but, really, who cares about this if it can save the customer lotsa bucks? Get past this somewhat cluttered or run down appearance and you will have no regrets in using these folks for your floor installation.

    Bedroom
    Rosa H.

    I'm very happy with Flooring direct. I knew exactly what floors I wanted and they helped me get it done. Not all companies carry all the brands. The experience was great from beginning to end, coming over for measurements and also the end result :)

    a man standing in the middle of a room
    Jeff J.

    Navid was excellent to work with from start to finish. Helped me pick out new carpet for an office remodel, came out to measure and ordered the material ASAP. His guys showed up right on time to complete the job and did an excellent job. I even added wall cove last minute and they got it all done faster than promised. Highly recommend Flooring Direct and Navid for any of your flooring needs

    After purchasing a house, we hired Flooring Direct to remove old carpet and install luxury vinyl planks. The project went smoothly from start to finish. We received a few quotes and Flooring Direct was the lowest cost option, but the quality of their work and the product is fantastic. The project was able to kickoff a week early, which we really appreciated, and they finished exactly on time. Jose was the lead installer and he did thorough, great work and always showed up on time. I'd recommend visiting their showroom and getting a quote if you have flooring needs.

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    9 months ago

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    4 years ago

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    David A.

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    2 years ago

    Loved working with flooring direct. Reasonable price. Completed the job quickly. Professional staff. Beautiful final result.

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    8 years ago

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    4 years ago

    Excellent service from start to finish. Perfect installation of my wood flooring. Moji, Navid and David made a 2,500 mile relocation smooth.

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    Page 1 of 2

    Ask the Community - Flooring Direct

    Review Highlights - Flooring Direct

    David came to the house with products and gave us time to make a good decision answering every question.

    Mentioned in 8 reviews

    Read more highlights

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    Tucson Local Flooring - 54 oz Nylon, "Winter Special" this is thick and plush

    Tucson Local Flooring

    (17 reviews)

    Bottomline: Expert, honest, fair. If you are reading this review, you have found your carpet…read morecompany. Just call them and make an appointment. Mark and his wife are a great team. Having been in sales for a reputable and honest business, I know how to detect the good and the bad. I felt totally comfortable with Mark from the get go. Aside from his years of experience and expertise, he and his wife bring the showroom to you. He prefers to make a house visit so that you can see the colors and the fabrics in *your home* and in your home lighting so that you can make an educated decision. Mark will be honest and let you know the pros and cons of each kind of carpet in all price ranges. He wants you to be happy with your carpet for many, many years to come, not like at Home Depot or Lowes of which you will be needing to replace the carpet every few years and you will also have dark brown/black corners from dirt stains. We are extremely pleased with the carpet we decided on and his workers skillfully installed it. I highly recommend him! 5* = A top favorite. Mind-blowing good. I will definitely return and I will go out of my way to go here. Worth every dime of my money. 4* = Outstanding. Tucson-top-tier. Some elements not quite as good as it gets, but it still is worthy of my regular business. 3* = Good experience. I might do repeat business if it is convenient, the only option, the only one in its category, or on a whim, but would not be among the first thing to come to mind. Would definitely recommend you trying it to get your own take on it. 2* = Not so good. Would not recommend at all. Waste of money. 1* = How are they still in business? Stay away at all costs!

    I highly recommend this business if you're looking for carpeting. We were in the middle of a big…read morehome renovation, so it was a godsend to have the owner and his wife come to our home. They had many samples from which to choose, wool and synthetic, were able to look at the rooms we wanted carpeted, and could give us an accurate estimate of the cost. We ordered the carpeting that day. Our renovation caused us to delay the carpet installation several times, but Tucson Carpet Express was good natured about our delays. The installation went smoothly, and we are very happy with our newly carpeted bedrooms.

    The Flooring Store & More - Incorrectly installed carpet that developed ripples.

    The Flooring Store & More

    (32 reviews)

    Amphi

    I was very happy with the service for the purchase and installation. Unfortunately there are two…read morevery disappointing issues that cause me to write this review and strongly suggest to look elsewhere for your carpeting needs. 1. The installation was not done correctly. They did not stretch the carpet enough which resulted in ripples forming in 6 out of 8 rooms (see attached photos). We had an extremely busy couple of years so we didn't call for repair until just recently. But I can't get them on the phone, nor have they returned my calls (4 calls total). I did not ask for it to be restretched under warranty because it's my fault that we waited so long; in other words I did. It give them a reason to avoid my calls. I ended up using Tucson Carpet Repair for that and they did a great job; so far. 2. They assured us that the carpet we chose was perfect for a family of 5 with two dogs. But within two years it was worn down excessively in the high traffic areas.

    The sales service was very good as was the selection of carpets. The prices are fair. The…read moreinstallation was well done. However, we had an ajoining small hallway where they removed carpet and we're instructed to leave the concrete floor exposed. They did that, but failed to take up the tech strips on the cement and didn't finish the edge of carpet that had been cut off at the closet door. It took numerous phone calls and messages left that were ignored before they finally returned to finish the job.

    Flooring Direct - flooring - Updated May 2026

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