A great local independent music store, very convenient to downtown Natick and Russell, the owner is…read moreboth knowadgable, helpful and respectful. It's just off the T station in downtown and there are a lot of other businesses, restaurants and it's right around the corner from the library, town hall, pretty much everything you could want. There's even a small Italian groceria, Lola's Italian groceria that has great gluten free food as well as non gluten free. I honestly can't think of a better way to shop locally. It gets at least 5 stars.

Avoid this place. Used records are already over priced…read more In the back they have a 7inches section that has a sign that says "$1.00 each unless priced - price tag inside sleeve." BUT when you go up to the counter to purchase one without a price tag inside they look it up on discogs to check the price. Total bait and switch. Not cool and is a very shady practice. Avoid!!!!!!! Id give negative stars but they get ONE for having one 12inch single actually priced accordingly!

I recently got into collecting vinyl after picking up a new turntable, and while I had some extra…read moretime in Natick, I decided on a whim to see if there was a local record store nearby. The first time I stopped by, it was closed, but I called anyway. Eleni answered, and she couldn't have been kinder. She's hard of hearing, but she was incredibly warm, enthusiastic, and genuinely excited to open up and help me find the kinds of records I was looking for. I'm really glad I went back. The selection was great, and what stood out even more was the atmosphere. A couple of other people were there chatting, helping her out, and digging through records of their own. It felt like a true neighborhood record store where people gather because they love music. That's getting harder to find these days. If you're in the area and enjoy vinyl, it's absolutely worth a visit. Just remember to bring cash, because it's cash only. Small businesses like this deserve the support.

Great store with a great owner. She made many helpful suggestions to me and in the end I left with…read morea record that I had always wanted at an excellent price. Thank you!

A wicked awesome store, but they became what they railed against. I've been going to Newbury Comics…read moresince '83 when they had the first location on Newbury Street. It was exciting. A place for me. Remember the address? Think of Modern Method Records! When I lived in Natick, I went to this store due to proximity; but whilst in university I frequented The Garage almost daily. Slowly in the 1990s vinyl succumbed to CD. The offerings became less and less. Japanese anime, clothing, and plastic bobble heads became the norm. Virgin and Tower also died a slow cancerous death. Newbury, is like an old friend. Meh. Still a decent store, the spirit is still there even though the Do It Yourself flavor, feeling, and attitude of Let Them Eat Jellybeans is not.

What an awful store! I went to see if they had Pokémon cards for my son, and an employee came up on…read moreme like I was some common thief, telling me that I was in a restricted area. When I told him that there was no sign or barrier, he pointed to a sign way off to the side, moved it in front of me, and then asked me to leave. I left, and I'll never come back to any location. Stay away!

Natick Mall ( I refuse to call it collection) I will say is mediocre and not worth it. We live in…read moreBoston and the 30 minute drive including tolls is just not worth it. My big issue with this place is the food court. Taco Bell and Mcdonalds have advertisement offering one price but never honored. Mcdonald's had a any size beverage for a dollar but I was told "we don't offer that in the mall". If you're not part of a promotion the common sense thing to do is not advertise it!

Here is my story about AVRS. I bought a Sony SL-5600 Betamax VCR (over 30 years old) on eBay by a…read moreseller who claimed it was refurbished. When I received it, it did not work properly. Not about to go down without a fight, I saught help from the many list serve groups I joined. One individual pointed me to John Fede at AVRS. John was able to bring my beloved behemoth back to life and for that I am extremely grateful. People who know how to service this technology are rare and I want to do all I can to support their survival. If you are in the Natick, Mass area, look him up. Great resource for keeping these machines alive! https://www.facebook.com/AudioVideoRecoverySystems/

Very knowledgable staff at this place can fix almost anything, or will tell you if it's not worth…read moreit. Good turn around time. They can work on professional audio and video stuff, as well as ancient (vacuum tube) stuff.

Got a new radio with CarPlay and a backup camera installed in our old Camry and couldn't be…read morehappier. The customer service was off the charts and they took their time to explain all the various options. Highly recommend!

So I had a little issue with my system and I let the owner know about it and right away he said…read morenobody I have a few cars I have to finish and then you woukd be next and I will fix all your problem,so would I recommend him to anybody else I sure would 100% not a bad dude at all,as long you show him respect he would def show the respect back

As a decades long devotee of high end audio, having returned back to New England 3.5 years ago,…read moreafter 40 years on the other coast, I was thrilled to discover Natural Sound on Rte 9 in Framingham. Filled with high end gear, both new and used, these guys know their stuff. I was fortunate to be given 1.5 hours with Peter Zagwyn, a highly knowledgeable and personable HiFi expert. I thoroughly enjoyed our discussion. I was also introduced to Roger's High Fidelity tube gear, which was an eye-opener, with amazing sonic qualities and specs. Stop by when you can. You will be welcomed.

I am a repeat customer at Natural Sound. This time however, VERY disappointed. They like to sell…read moreyou high end items, but the install and technical help was non existent. I am disappointed with the TV picture quality and the SONOS Arc was not installed well and I can t get to the back to sync with my music. I received NO call back from the sales person when I asked for advice and help I would not recommend these folks. You can get better prices and as good service from the Geek squad !!! You are paying for custom install but get shoddy workmanship. Terrible in this day and age ART