Quality service, quick response and turnaround time. Friendly and very knowledgeable, highly…read morerecommend. Five stars across the board.

I called them to look at my roof singles were coming off and I have had leaks from just having an…read moreold roof. They got my insurance to approve a new roof. Owners are wonderful people they actually care about their customers. They did my roof the very next day! Wonderful work. I referred them to my friends and family. They are very honest and good people.

We had a great experience with Desert Storm Roofing, Customer Service Rep, Franklin, was very…read moreknowledgeable and easy to work with, and did a great job of representing our interests with the insurance company. Everything went smooth. The crew members were polite and worked like great together even in the freezing cold weather. Completed the job in one day. The owner, James, stopped by to make sure we had no problems. Franklin came shortly after the job was complete to make the final inspection. We are very pleased with the entire experience from beginning to end. Will definitely recommend Desert Storm Roofing to anyone needing roof work. Big Thank You to Bernadette from Acorn Flowers and gifts in Cedar Crest for recommending Desert Storm.

We had a great experience with Desert Storm. Customer Service Rep, Franklin, was very easy to work…read morewith, and did a great job of representing our interests with the insurance company. Everything went smooth. The crew members were polite and worked like a well trained army. Completed the job in one day. The owner, James, stopped by to make sure we had no problems. Franklin came late in the evening to make the final inspection. The job site was immaculate when they left! We are very pleased with the entire experience from beginning to end.

Very punctual and resolved my lock issue very efficiently. Price was reasonable and would…read moredefinitely use them again.

Professiona, efficient and responsive. Great communication during the process…read more did My TPO and shingles. I recommend them.

DO NOT HIRE ENCHANTED ROOFING…read more We made the grave error of hiring Enchanted Roofing in mid-August 2020 to install a new TPO roof and replace Spanish tile for $11K. The owner insisted on payment balance before we could personally inspect the work and we mistakenly paid the balance because we trusted him. After initial roof installation and then a second visit by them to fix a large area of standing water, the roof work failed City of Albuquerque inspection as well as a separate independent roofing inspection company. The independent inspector stated Enchanted's work was some of the worst roof work they've ever seen. Moreover, three different HVAC systems on our roof were all damaged during installation and all needed repairs. Even more galling is that Enchanted charged us an additional 500$ for them to deal with the HVAC systems. We are now forced to pay another roof company to tear out Enchanted's Roofing wretched work and pay for a second new roof. Moreover, the company owner is unprofessional, untrustworthy, and of course refuses to refund our money or pay for the re-roof, while insisting he's happy to return and at the most, correct the defects found by the city's inspector. This is like a surgeon who cuts off the wrong limb, offering to cut off the correct one now for free. Please see other negative reviews regarding Enchanted Roofing posted on the BBB website, Yelp, and Google. Do yourself a big favor and do not hire Enchanted Roofing.

Great work they did an awesome job on my house. At a great price too. Customer service was top…read morenotch!

I hired this company to upgrade my two bathrooms. Bad experience....they never completed the job…read moreand overcharged me for new countertops. When I look at these existing reviews, they MUST be fake. They are terrible at communication...guys doing the work don't speak English. When I asked Robert any question, he said he had to get with the office, and then he never did. The invoices they sent were so vague and often looked like they were duplicated. I'll definitely never employ them again and wonder if all construction companies are scams.

I almost never write reviews, but very impressed with this group. Extremely professional. Work was…read moredone very quickly with impressive quality and attention to detail. Very easy to communicate with. When they completed work initially, I had some concerns about the aesthetics, which was honestly on me for not thinking of how I really wanted it, but Robert listened to our concerns and found a solution very quickly, project turned out great.

I could not recommend Jose and this company enough! They worked on our house by taking away popcorn…read moreceilings and opening up our kitchen walls to the living room and the transformation is amazing! They were upfront with pricing, had excellent communication, and were very reliable which is hard to come by these days. I was very impressed with their attention to detail and commitment to quality work, and they went above and beyond with each step of the process. They cleaned up after each day that they were done, so we were still able to comfortably live in the spaces that were being worked on. I will be using them for ANY home updates moving forward and I am so impressed with the final results.

Jose and his crew provided excellent service! They arrived on time, were respectful, and left…read moreeverything spotless. They worked efficiently and did a fantastic job assembling my furniture with great attention to detail. The project was completed in a timely manner, and as a woman, it's not always easy to find a team you feel comfortable welcoming into your home--but Jose and his team made the experience stress-free. I highly recommend them!"

I called this company on 07/16/18 because their yelp reviews were over-all great except for one…read morenegative comment due to non-responsiveness or no-show on a service call. I spoke with a certain Tom who promised he would send his supervisor for the estimate within a couple of days but will confirm a more exact date after speaking to said supervisor. I did not hear back from him at the end of the day. The next morning on 07/17, I called to follow up and a guy again by the name of Tom answered it. He was kind of irate and asked me "who are you?" I told him we spoke yesterday regarding a repair estimate. His response was "How could I have spoken to you? In the first place, I am in Germany? What is the name of my company?" I could sense that he was thinking I was just making a story of that phone call. The reception from the start of the call and the way the conversation was proceeding was very un-friendly to the point of being rude. What could have been said in a more professional fashion was done so crudely. So I said, "Oh forget it, I am no longer interested to seek your help". He responded: "Me either and do not call again" He could be having a bad day but what a way to bring it in front of a potential customer. If you need a roof repair, I'm sure there are other outfits who can be professional enough and grateful for any new business to be knocking on their door. I will never recommend this business to anyone!

If your looking for a roofer who will do professional quality work, is honest, and wont goug you on…read moreprice, Southwesg roofing is the company for you. I had 3 roofers come out to investigate the roof leak I had in my living room. One said that the entire roof needed to be replaced, 14,000 dollars. The 2nd roofer said that entire part of the roof needed replacing, 4,600 dollars. Tom came out and said that my overall roof was in great shape and still had about 7-10 years of life in it. He identified the leak as need ih ng to replace the valley where two slopes of my gable roof came together. He removed and installed a new dead valley and the shingles 3 feet up on both sides, 950.00 dollars. So many roofers will recommend a full roof change, even when it's not needed. Tom is polite, very informative, and will take care of the problem without over diagnosing the problem.