The reply thoroughly explained what needed to be done, and provided a quote for the work we needed…read more The price they quoted was reasonable and they recommended that we only do the front of the shoe now and the heel as it deteriorates, to save us that expense at this time.

My sister recommended this shop so I bought my husband's bag here. The bag needed new buttons,…read morestitching and a sealant coating (bag was falling apart at the seams). The bag was ready for pick up after a 3 week wait because the coating needed time to dry. It looked great at pick up and my husband is very pleased with the work done. I thought the price was very reasonable for the service. They also sent a text message when the bag was ready which is great communication on their end.

As they say..."a little hidden gem"...I needed an extra hole on my belt...the service was quick,…read morepersonable, friendly and I could see from the shoes in the process of being restored...impeccable workmanship. I am so glad I found this place!

reduce, reuse, and recycle, should also include repair, that's what i did with my black pointy…read morekitten heels. i've been so hard on my heels against the harsh downtown concrete that the dainty heel could no longer bear my weight, eventually broke off, exposing the screw, making that clackity, clack, clack with every other right foot that pounded the pavement. a quick search on yelp and i made my way to vancouver centre shoe repair. i entered through the scotia tower on 650 west georgia and took the elevator down to m for mall. it's on the same level as tim hortons, london drugs, bubble waffle, a sushi store and florist. i paid $15.75 and was able to pick up my shoes the same day, they close at 5:00 pm. i'm impressed with the service, workmanship, my shoes look great and am happy that it was ready the same day, as promised.

Tony was so friendly and did a wonderful job on my boots. The seem was nice and clean and it was an…read moreexcellent repair, I like to take care of my boots so thank you so much.

Super pricey since this business is under new ownership. I did not leave shoes for repair. Will…read morefind another shop. Previous owners did good work at a fair price. My star rating is simply based on price since I did not leave shoes to assess the quality of their workmanship.

I highly recommend Awl Together Leather. The staff there…read moreare very friendly and helpful. I also found them knowledgeable and efficient. I took my boots in to get the heels redone. I left them, they emailed me a detailed receipt as well as a hard copy and emailed when the boots were ready. I just had to pick up. The place has some cool items in there and they have items to care for shoes. They can repair and make all things leather. So glad I found this place and it was recommended to me. Will be taking my leather purse for repair next.

It was a bit out of my way, but Awl Together responded to my inquiry about making a repair to the…read moreworn collar of my 50 year old leather jacket. They described a repair that would maintain my jacket's usefulness, without breaking my bank account. I had no hesitation paying them in advance and was successful in having the jacket picked up by a 3rd party with no further problems. I appreciated their excellent communication via text messaging. Awl Together Leather is All Good!

Excellent advice and service Fair pricing. Friendly and…read morehumorous. Knowledgeable. Thanks Candice and Tito!

I took my shoes there for repairs because of the positive reviews. The shop is tiny but they were…read morebusy. I have to wait one week for the repair. The workmanship is good and price is fair. I would recommand to my friends for sure.

Great customer service. I brought my (regular) shoes erroneously thinking that Luxia offers shoe…read morerepair services. Turns out they only do prescription orthopaedics but the owner kindly referred me to a nearby shoe repair.

I've had Kev of Luxia shoes make and, repair my orthopaedic custom shoes since surviving a severe…read morestroke more than 20 years ago. His craftsmanship and, ongoing care is excellent. He is kind and personable. I highly recommend Luxia Custom Shoes

Hours of operation are convenient, but not much more. Little expensive and it takes a while to get…read morethe work done. 2 x 1/2 Topy soles ladies boots = $99 + tax

Absolutely awful experience…read more Not only did I have to wait nearly 2 months for my shoes to be done, they did a terrible job. As you can see on the pic, the patent leather they used doesn't even come close to matching. On top of that, the leather was cut to a different width. When I pointed this out, they said "we didn't have that leather in stock". When I pointed out the mismatch in width, she just shrugged. Since I prepaid, I had to recourse. What I would have expected was that when they found they didn't have the right leather in stock to make the repair, they should have emailed me and told me that and asked me if I wanted to still go ahead. I also would have expected more than an "I don't care" shrug when I brought the defective work to their attention.

Great service!! Helpful and the best cleaning job ever. They also specialize in ordered a product…read morefor our sofa!!!

I brought a pair of nice boots that needed new heal caps in and they offered to do them in the…read moreafternoon, but I didn't need them straight away, so I picked them up a couple of days later. They did a great job and it was only $20 for the repair. They were polite and Marco, the man I spoke with was hilarious! I highly suggest this place for leather repairs.

Quick turnaround, great quality work, good prices. He has repaired the soles on two pairs of…read moreshoes, and I'll definitely go back here the next time I have an issue.

What's a girl to do... I'm walking in West End I hear this clicking sound that matches my pace…read more Ugh, I know that sound. Turns out my heel tips got DEVOURED by Gastown and I needed a repair on my only heels. I turn on yelp for desperation and found this particular spot with good hours and a lot of positive reviews. Definitely have to agree with the other reviews on this spot. Before I go into the work he did, I have to mention this is NOT easy to find. It's not in the ground level of the building or even the basement of the building...you have to go down TWO levels to the subway entrance to find this place. Just in front of the subway entrance are 2 stores and he's just on the right hand side. I went right after the rush hour so it was pretty quiet. With his quick eye, it was clear I just needed to replace the tips.... he quickly said just 10 minutes and to come back. I can't even go down the block in 10 minutes... especially on broken heels. Less than 10 minutes later, he's done... my shoes look shiny and the heels are done up! Great thing, I think it came up to $11 including tax. Pretty damn cheap for downtown in my views. I think I've replaced them for $15 USD in Chicago. Good news, I didnt have to go buy new shoes and I could still strut around the city NOT in my running shoes. I do find it funny that the material he used isn't marble tile friendly. When I walk around in them on those type of floors, I squeak a bit haha. Better than destroying my shoes I guess!

I dropped my shoes to this shoe-store on W 57 because of all reviews. Absolutely do not understand…read morewho left them. My order was not ready on time and nobody even made any afford to inform me about any delay. I needed to waist my working hours again to pick up my order. However, when I pickup my order, I was very upset and disappointed because it was very poor workmanship with uneven surfaces, poorly fitted fixtures and visible glue traces allover. The lady who works at this shop could not understand why I was disappointed but tried to fix some of their visible discrepancies by glue again. Probably it was their regular service but I will never visit this service again.

My bike pedals ate into my new spongy Japanese soled shoes. I should have stopped. I didn't. I…read morethought they were toast. My husband brings all his shoes here. He brought these too. The owner wasn't sure. She tried everything over a few months. Eventually, yes! The call came. Oh my! Above and beyond. They are now worthy of the meanest bike pedals and still comfy. They saved my Fry's, Duca del Norde's and MoMa boots. What can I say? A double AA spells Italy and I've no time to be down at heel.