These people could not care less about their patients. When I first started going to them, I was…read moreassigned to a dentist there who wasn't even on their list when you called to make an appointment. So, someone very, very new. I had a tooth that was, apparently, badly infected, so this dentist performed a root canal on it. But when he made the crown for the tooth, it was way too big. And I mean massive. So massive that it filled the entire spot below it, where another crown was supposed to go. I told him the crown he made was too big, pointed out how it was so huge it would be impossible to fit the other crown below it. He did not listen. Just brushed me off and said that the computer had modeled the crown after my real tooth, so they would fit together just fine. Fastforward to a week later, when I had to have the lower crown fit in. Guess what? The monstrously huge upper crown was too big. It blocked the lower one. The poor dentist who was in charge of the lower crown kept shaving it down until it was almost nothing, trying to make it fit. I finally told him to stop, that it was useless because the upper crown was too big. I called this office again, Norwich Family Dental Associates at 17 Lafeyette, and told them AGAIN that their crown was too big. The had me come in, shaved the massive upper crown down. Then, fastforward to another week later (roughly) and I get a call from them out of the blue telling me to come in because they needed to inspect the crown they'd put in. I go in and guess what? Turns out, they had to replace it because oh gee, wouldn't you know, it was too big. Like I had told them it was FROM THE VERY BEGINNING. So, they had to give me a new crown. But not before the lower one had been shaved down to almost nothing in an effort to compensate for THEIR mistake. I still had a few fillings that needed to be done. Same guy who did the upper crown, because once they just assign you to the dentist that can fit you in the soonest, he's just automatically who they give you every time. And he was apparently new, so they just funneled new patients to him. During a filling, the Novocain he gave me didn't work. I felt everything. And it hurt. Badly. He gave me another injection of Novocain, but with the same result. It. Didn't. Work. Third time's the charm, right? Wrong. It still didn't work. So, I can only assume he was injecting it in the wrong spot. But it didn't matter. After his third attempt didn't dull the pain he just kept on working and I had to clench my fists and bear it the whole time. All of this happened around 2022, 2023. Now it's 2025. The dentist I had been seeing there a couple years ago was gone. So, I was assigned to a different guy. I go back because a crown I had (different tooth), popped out during flossing. I go there just to have it recemented. Well, when I go to have this done, wouldn't you know, the tooth next to it has a cavity beneath the crown. But the cavity? It was found on an x-ray that had been taken ALL the way back in 2022. But the guy I'd been seeing then just hadn't caught it. So, it festered. For years. And you know they kicked? I had actually gone into the office a few months prior to this cavity being found, wanting all teeth x-rayed because I knew something was wrong. They brushed me off, said it was too soon for a full dental x-ray and that it wasn't due for another TWO YEARS. The cavity could have been found THEN, too. But no. They brushed me off, like always. By the time they remove the crown and see the damage, most of the tooth was lost. Did they still charge me for THEIR mistake? You bet they did. Did they give me anything for the pain in my gums caused by the TEMPORARY fix they did? Of course they didn't. Just told me to come back in and give them MORE money (that of course I can't afford) to see what's going on with the tooth because it still ached. And if I did, naturally they'd tell me some other asininely expensive procedure would be needed to fix it. I tried to tell them it probably hurts because, due to other medical conditions atm, I just heal slowly. But of course, their go to is to just have me come in. Again. And give them more money. I'm done. With this office. With it all. I'm done.

Great place. Very professional with the newest dental technology and best trained competent…read moreDoctors, Hygienists, technicians and administrative staff!

I'm extremely particular about dental care, so this means a great deal coming from me. After moving…read morehere from San Francisco, I was honestly very skeptical that I would find dental care in New England that measured up to what I was used to in the Bay Area. Chamaine Alina, RDH, completely changed that for me. Since I started seeing her, the improvement in my smile and gum health has been real, noticeable, and lasting. She is thorough, gentle, knowledgeable, and genuinely caring. Nothing feels rushed, nothing feels careless, and you can tell she takes genuine pride in what she does. What impressed me most was that Advantage Dental Group did not just meet the standard I had in mind coming from San Francisco. In many ways, they surpassed it. I do not say that lightly, and I feel very lucky to have found this level of care here. I would recommend Chamaine without hesitation.

These dentist and technians are very good and conciderate. I would highly recommend them.read more

Dr. McKay Family Dentistry has been my go to for dental care over the last few years after moving…read moreto the area. They are always professional and thorough with their work. Dr. McKay and Shari (his assistant/hygienist) are both highly educated and perform with a caring approach. Even billing has been a breeze through my dental coverage! I highly recommend this facilty for your family's dental needs.

Retired? NO SERVICE! Unable to contact the office. Cannot leave a message because the inbox is…read morealways FULL!

Downloading Yelp just to leave this review. Do not go here. My wife was told that they take our…read moreinsurance for routine cleaning prior to coming and scheduling an appointment. They make you pay for everything out of pocket and then you will get a reimburse check from your insurance. They didn't tell her until after X-Rays that they were out of network and this is just how things work. That is unacceptable and poor business upfront and poor quality for caring about being up front with their patients. I saw another review that said the same and unfortunate we missed it prior to coming, so I'm spreading the word as well.

Dr Polumbo and his whole entire team is absolutely amazing. I have been going there for 8 years and…read morenever had a bad experience. They are professional, caring and they all are so kind and funny. This office makes you comfortable the minute you walk in the door. 100% recommend East Lyme Cosmetic dentistry..

I have amazing experience going to Norwich Family and cosmetic dentistry. They are caring,…read moreprofessional and friendly They're great with kids and overall five star ratings review all around. Always look forward going back to my next appointment.

I highly recommend this place. ALL of the staff are very considerate of people like me who have a…read morefear of going to the dentist. I literaly would have the dentist sweats and now I'm not. In the past month I have not had any pain with the procedures done. One of the procedures done was a root canal & there was no pain.

Love Dr. Watts, been my dentist since I was a young girl!…read more Recently moved out to San Francisco and got a new dentist who told me I had five cavities! I had never had one in my life before!! So I came home on Christmas break & had Dr. Watts take a peek and he said I only had one; got me in the very next day to take care of it. Absolutely gorgeous job; painless (wonderful distribution of anesthetic too) and fast! In and out under 40 mins. I'll save all my dental work for Dr. Watts!

I never hesitate or fear appointments with Dr. Watts. He provides excellent dental care in a pain…read morefree manner. He's been our dentist for over 40+ years. I guarantee you will feel the same after one appointment.

At 76 year's old I believe Dr. Bruno and Beachcrest Dental the best. Dr. Bruno exhibits knowledge,…read morepatience and great personality. After a broken crown he inspected the broken crown and set up a quick replacement. In my view he is the best dentist in my 76 years! A mention his wonderful staff are outstanding as well ‍. Humble submitted, Rocco Nasiatka

Dentist was courteous and kind. They helped me with copays and the receptionist was genuinely nice…read moretoo! All in all, go here for dental!

My wife and I were taken to Hi Dental Care by a GPS mistake, in July 2017! As it turned out, Hi…read moreDental Care took US right in, and Hi Dental is the Best Mistake we've had in over 55+ Years! Mr. and Mrs. Kim are both Dentists and they're the best there is both "Professionally", and based on OUR experiences? The Best Quality Dentistry Care and Best Dental Care Prices in the entire County of NL, CT! In addition, Patient/Client Satisfaction doesn't happen without the great effort by the entire Hi Dental Care TEAM! It's remarkable! Don't look any further if you need quality dentistry priced fairly! Our personal compliments to everyone @ Hi Dental Care! We'll see you soon Team!

Very unprofessional…read more The office just called to tell me they would no longer be accepting my insurance in the less than a month when my appointment is only than 6 weeks away. This is after moving my appointment to this date a month ago as reschedule.... when they told me at that time to move the appointment to the end of March, but not any later because in April they would stop taking my insurance. They seem to decide when they will or will not take your insurance on a whim. I would recommend finding a more reliable and courteous provider for your dental needs.