One of my favorite venues in Rochester! I really like the rooftop from three different directions…read more I also like that's the rooftop space is heated during winter. They have a whole calendar that's full of exciting events so keep an eye, and I recommend the silent disco.

Amazing for Venues! Would definitely recommend for any parties or events that are more upscale…read more definitely a great experience.

We went here for Mother's Day Brunch and it was OUTSTANDING! The owner greeted us upon arrival…read more(everyone, not just us lol) and we were led to our seats. The mocktails were delicious and creative (not on a menu but our server just asked what I like and don't like in them) and I had two different ones that were some of the best ever! The food was top notch and I still miss the Salmon with Dill Sauce. They even had beautiful China plates for us to use for our meals. Every attention to detail was thought of and executed perfectly. Can't wait for next years and to see what other events they come up with.

I wish I could give more than 5 stars. Chris, Ava and their team made our dreams come true. We had…read moreour wedding here and I can't even come up with the words to describe how thankful we are. Working with them was easy and seamless. The space was absolutely perfect and beautiful. We were completely impressed with their professionalism and customer service. Their staff is not only friendly but also highly skilled. We appreciate all the hard work in making our wedding the best day of our lives!!

I enjoy going to self-pour wine bars, and I was excited to discover Rochester had one. I…read moreanticipated finding many Finger Lakes wines available, and I was not disappointed. I appreciated how casual it was here and overview and assistance if needed by the staff. I was wondering, though, if the wine inventory could be better organized such that white wines could be together in cases and chilled? It felt like the white wines I sampled were at most a few degrees lower than room temperature. I was very pleased with a red that I tasted, specifically a malbec. I didn't order food here, though I did see some delivered to other customers. The olives option was very generous and would easily be satisfying for two people, possibly 3.

We went to Unwined to have a few drinks before dinner next-door, and it was just what we needed…read more The atmosphere is really relaxed--not too noisy or uncomfortable--so it's easy to have conversation and everyone was extremely friendly.

What a beautiful and chic location!! Ballroom 384 is new and has a great look for either a slightly…read morerustic wedding with its wood floors and warm ambience, or a modern upscale wedding with its touches of glamour. The entrance is lovely, and the fact that the whole space is yours is really nice. The chairs that come standard are white parsons chairs that look so lovely, and your bar is a true bar built into the wall and private just for your guests. And the food at City Grill is AMAZING. I'm hungry just thinking about it. On top of this all, their events director Karen Hite is spectacular. Professional and flexible, she goes above and beyond, thinking of every detail. What a pleasure it has been to work with her!!

The tomato soup is delicious! Highly recommend! I've only ever gotten takeout from here, but the…read morestaff has always been friendly. The inside is beautiful...it has real trees in it! Great spot to grab lunch. They also make their own baked goods, including glazed donuts, and everything I have had has been delicious!

I attended an Indian wedding and reception at this venue. As a guest, I felt this venue was…read moreamazing. It felt like being outdoors, without having to worry about weather at all. I loved all the trees scattered throughout. I also thought the venue was well laid out for getting ready, cocktail hour, lunch and all the other various things that happen with Hindu weddings. The venue was so naturally beautiful that a lot of decor wasn't needed. It was also bright and airy and didn't feel stuffy or outdated. While I can't speak to the internal logistics, as a guest, I had a great time!

My wedding was in 2024 at the old Arbor Loft location. Working with Erica was absolutely…read morewonderful--she was kind, attentive, and truly cared about my wedding. The venue itself was beautiful, and some of the staff members we encountered were extremely friendly. Unfortunately, despite these positives, my overall experience left me feeling disappointed and stressed. At our final meeting, all of my carefully planned details were simply handed off to someone else who did not seem invested in my day. Half of my bridal party had never been in a wedding before, and despite asking multiple times, we were unable to secure a proper rehearsal time. We later learned this was because another event was booked that night. Our "rehearsal" ended up being squeezed into the bridal suite, which was chaotic. On top of that, another bridal party was scheduled to rehearse in our space at 1:00 p.m.--just two and a half hours before my guests were to arrive at 3:30. It was very stressful and did not feel like the focus was on our wedding. The morning of our wedding, I decorated everything with the help of one friend, only to have one of my bridesmaids rush in to tell me that another bridal party was practicing in the same space we had paid for and spent all morning decorating. The new woman in charge of the wedding (I never learned her name) Came to me and asked "what my problem was" When I asked about it, I was told, "Sorry, this is just how we do things here." That response left me feeling like my day wasn't valued. I also spent the night before carefully labeling bins and creating spreadsheets for the staff as they requested. Despite this, my belongings were returned completely disorganized--items were put in the wrong bins, frames were broken, and irreplaceable family photos were damaged. I had also rented flowers from Something Borrowed Blooms and specifically reminded the staff they were rentals that needed to be returned. Instead, they were placed in buckets of water--even though they were artificial--and I was later charged for them. I've been hesitant to leave this review because I wanted to move on and focus on the good memories of my wedding day. However, I feel future brides should be aware. While Erica was wonderful to work with, and the venue was undeniably beautiful, the way key details were handled was very disheartening.

The Arbor Loft was hands down the best decision we made in terms of vendors for our wedding. From…read morethe beginning at the inquiry stage, they responded quickly and gave us all the information in a digestible manner. The loft itself is a beautiful space. It's a venue where you can decorate as much or as little as you'd like. The exposed white brick, the huge industrial windows, the perfectly appointed greenery that's already there and the adorable trendy modern furniture all make a great setting for whatever the event. The bridal and groomsman suites are amazing!! There's a photo opportunity at every corner. I loved how all my photos turned out! The Arbor Loft staff are just wonderful. We worked with Maddy first who got us to the contracts stage. She was super helpful and responded to all of our lengthy contract review comments. Then we worked with Carly all the way up until the wedding day. I cannot express how thankful we were to Carly. She responded to every email we had in less than 48 hours (I cannot say that for any of my other vendors). No matter how small or big the list of questions were, we got an answer. As a stressed out and type A bride, I can't even begin to stress the importance of receiving an answer in a reasonable timeframe. Unless you do one of their planner packages, it's important to note the Arbor Loft is not your wedding planner. They are very good however at asking the questions that make sure you are on track and have the minimum you need for a wedding day. On the day itself we worked with Autumn. She was so calming and even helped me with a fussy bustle that none of my bridesmaids can figure out. I would not have been able to do my first dance without her! For catering we used the Loft's Folk catering. They had such an interesting menu and we received such good feedback on the food. One of my picky friends event complimented on the dinner. They presented the buffet beautifully. For late night we picked a couple pizzas from swan dive, which delivered straight to the venue. This was the best food item for me on the day. The vegan pizza was soooooo delicious and I was grateful for the extra food since I didn't eat much during the day. Since Folk and Swan Dive were associated with the loft, everything was on one invoice and it was so easy when it came to settling the bill. Carly also kept us on track with payments which we were so grateful for. At the end of the wedding, the staff packed up all of our decorations for us based on an inventory list which was so helpful!! Especially when you're exhausted at the end of the night! Some tips for anyone engaged and getting married at the Loft. Attend one of their open houses. It's super helpful to see the types of furniture, linens, and rentals they offer. Don't buy anything that the loft can provide either for free or a reasonable price. The open house also gives you the vibe of when there are people there. You can also sample food from one of their caterers. And it's free! Take advantage of the furniture that's in the loft already. They have really cute lounge pieces that you can use for a photo op. Use the greenery they have in the space. All of these items can be moved to wherever you want if you just ask. The bridal suite is huge and a lovely space to get ready, use it. One suggestion I have for the loft is to have a bar sampling night. We did not get to taste test any of the drinks they offered for signature cocktails or any of their other alcohols. I'm sure they did a great job with the open bar but I think a drinks night will be super fun for everyone. I absolutely will recommend working with the Arbor Loft team at any of their locations. We had full faith in the team, this is what they do every day! Thank you Arbor Loft :) **All photos are from the amazingly talented Abigail Lynn Photography

I love this building such unique restaurants and always a different one at the commissary. Make…read moresure you check the hours of each of the restaurants before you come be auss most are only open for lunch. I also love to explore the building too!

I'm old enough and grew up in the area to remember all the past events and memories of Sibleys. But…read moreI do like the new use of space. Walking in the main floor is a food court with a few options. A bar with a few TVs, lots of tables. New event space called Dukes is opening soon, I believe for jazz festival first. Love the art deco mural on the wall. Lots of offices and businesses throughout the rest of the building.

I had a lovely time at the Alexander restaurant. I came on a Thursday night with a group of six and…read moreyou didn't make a reservation. However, the restaurant was pretty empty. Service was friendly and the weight staff checked on us a lot. I ordered the Caesar salad with french fries the garlic stuffed bread, and we tried to the spiritless cocktails on the menu. The food was delicious and I have no complaints there. However, the spiritless cocktails left a lot to be desired. I would probably come back here again.

Wow! They have really revamped this place since it changed from Ox and Stone to The Alexander. We…read morecame for drinks and apps. I was pleasantly surprised to see how the inside has changed--it seems so much more spacious now. It's currently decorated with holiday lights so it has a cozy yet sophisticated vibe. Our server was attentive and knowledgeable. We got the cheesy pull apart bread which was flavorful and had a great texture. We also got the mussels which were served in an incredible sauce. They were also cooked to perfection--not overcooked or chewy. They were nice and soft and super yummy! I will definitely be coming back for some entrees.

FYI Ihave not stayed here we came for a tour that MAG Rochester had. It's a lovely place and you…read morecan stay here as well. They have tried to keep some of the original touches but the house has been freshened up with modern amenities. The tour set up to check in was rather problematic. They do have parking a plus.

We had the funniest experience here. We were considering this location for a catered birthday party…read morefor 30 older people. We drove up and were greeted (or not exactly greeted) by someone at the door who barely spoke to us for a second. The person informed us that they do not do parties, only " Elopements for 12 people." We drove away quickly.

I attended a wedding at La Luna in September. The background was simply stunning and beyond…read morepicturesque, but that's all I have to say on the matter. To be clear, my sister was the bride at the wedding so I got to see firsthand how unhelpful the staff was. On the morning of the rehearsal, the guide forgot about us. We ended up having to unlock certain sections on our own and doing the rehearsal. On the day of the actual event, the owner was horribly rude. Here's a helpful hint: when someone is giving you more than 10,000 dollars, be nice to them and their families. My sister ended up having a few hundred dollars stolen from her wallet while it was in the bridal suite, which was left unlocked and unattended. Lastly, the food was only mediocre. Everything was bland and boring, and not for lack of an ambitious menu. Thank god my sister and my new brother catered dessert. I don't even want to think about how bad that could have been.

This review is strictly for the La Luna event space and event experience, as I've never sat down to…read moredine on the restaurant side. First of all - this space is about as gorgeous as it gets. They've recently made a few cosmetic upgrades to the ballroom, and the sprawling balcony is a gem here in Rochester. I've planned/been involved with two gala fundraisers here, officiated and attended one wedding, and this past weekend attended a baby shower in the event space with all COVID precautions top of mind. Each experience has had such an interesting myriad of issues that I can't begin to imagine how this spot continues to operate under their current model. In one instance, it was a lack of monetary and bookkeeping responsibility on the businesses part. In another instance, the owner tried to bully a host to pay more $$ than what the contract had stated two days before the event - this is all in addition to the revolving door of planners I've worked with in this space. The food at each event I've attended has ranged from inedible to meh, with the bar being serviceable. If you're looking to host an event and considering La Luna, I would urge you to look elsewhere. There are plenty of news stories already about organizations and brides with horror stories, so this feels a bit like piling on, but in the name of transparency I think it is important. There are countless other amazing venues with gorgeous views that will service your event needs with more flexibility and flare (and a LOT less stress for the party planners.) Happy for all of the brides who've had great experiences and hoping this gorgeous High Falls venue can turn it around for folks to enjoy.