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    Rock Region METRO

    2.0 (2 reviews)

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    Greyhound Bus Lines

    Greyhound Bus Lines

    1.3(9 reviews)
    0.6 mi

    The 118 E Washington Ave in North Little Rock, AR, is non existent any more and cannot find an…read moreaddress for where it is supposed to be located in Little Rock. Person I was supposed to pick up had to hire a Uber driver to bring them to near where the old location in NLR, AR used to be. Cannot find any link, information, etc. for any stop in Little Rock as there is no option on the Greyhound website to find any location information or else it is hidden in the myriad of links that seem to have no connection to any location address. No local phone number can be found on their website to try and get directions, etc.

    This was my first experience with any Greyhound. The bus was set to leave at about 1am, so we were…read moreat the station at about midnight. Greyhound wisely employs a security guard, as the station is in a really, really shady part of town. One of the front doors was broken, and had a bench in front of it. The security guard was hard to get a hold of, but once we got his attention, he let us in. He was on his phone literally the entire time we were waiting--not professional or safe. The bus was running late, so we sat at the station and watched television--nice, flat screened tv with cable. I made the mistake of venturing into the bathroom--absolutely disgusting. It smelled awful, and there was no toilet paper or paper towels to be found. The vending machine prices are absolutely ridiculous--$2 for a CAN of soda, $3 for a pack of Skittles. Since it was so late, there was no ticket agent of any kind on the premises, so I can't comment on the service. One thing that is particularly irritating is that you don't get any information about when the bus is due to arrive if it's late. At an airport or train station, I've always received info about either approximately where the train/plane was or when it was projected to arrive. At Greyhound, you just wait and wait, and then wait some more. There was a young woman also waiting at the station, who had missed her connecting bus due to a late one and had been sitting there for SEVEN hours, waiting on the next bus to wherever she was headed. Luckily, we didn't have to wait nearly that long. Even though the bus was running an hour and a half late, the bus driver still took a 20 minute break upon arriving to Little Rock. He seemed in absolutely no hurry to get to Memphis, although we (and many others, I later discovered) had connections to make. Overall, Greyhound is worth the trip only because it's reasonably cheap. The level of service and professionalism are lacking, and the restroom facilities are far less than decent.

    Rock Region METRO - publictransport - Updated August 2026

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