I need two light fixtures replaced in my kitchen. The electrician showed up in time and worked to…read morefix the problem. I felt the cost was fair and was very happy to have my kitchen looking bright again. I would call them again if I needed any work done.

Customer service was phenomenal. And I was able to receive same day service. I will be recommending…read moreBlackHawk Electric all the time.

We had a few light fixtures to put up -- our guy was quick and made no mess, He was here about an…read morehour -- great service will use again.

When you call it seems like a call center. Lady wasn't friendly at all. Was trying to tell her what…read moreI was needing help with and just cut me off and They just toss you to some other line where a random guy answers. The one I got was rude and said just txt me your info and I'll try to come out today. Never messaged me back. He didn't bother asking if we could schedule a time. Which I would have been more than happy to have done. Felt like I was bothering him and his huffs and puffs while talking to him made it to where I didn't want to use them. I dont recommend them. I ended up calling electric doctor.

I reached out to Patrick to clear a clogged drain in my kitchen. He was prompt, professional, and…read morestraightforward with his pricing. He did everything he could to clear the drain, but the clog was further in the pipe than his equipment could reach. So he didn't charge me! He explained the problem, discussed potential solutions, and then took the time to reach out to another company on my behalf who he knew would have the equipment necessary to clear the clog. That kind of service and consideration is what we need more of in our world today. Thank you, Patrick, for your honesty, integrity, and five star service. If we ever have another plumbing issue you will be the first call we make

Called for a quote for bath repair, the guy took my info, said he would call to come by to give me…read morequote the next day. Never heard from him again. Unprofessional.

Liberty Electric was very professional when Matt arrived at my door he provided me a business card…read more the only contractor to do this!!! He looked at everything that needed to be done and provided me a quote prior to leaving the only contractor to do this. He has great prices and great customer service replies to every text in a timely manner. Liberty Electric he will be my first call always thank you Matt.

I've had them install several outlets in my house as well as do some upgrades. Very knowledgeable…read moreand professional, I've never had them not show up on time when promised, which is more than you can say about many companies which may show up several hours after your scheduled time. Not much else to say other than all the work looked clean and more than up to code standards (I've seen some electricians do work that had wires sticking out and was just dangerous, but not with them).

We used them last month and the technician answered the call immediately, was on time and very…read morehelpful. Chuck was very knowledgeable and explained things clearly. Appreciated the experience he brought that a previous company couldn't figure out. While here, he not only fixed the furnace issue but took care of a plumbing concern for us. They do it all! -Ian M.

Very proffessional. Fixed electrical and plumbing issue I had. Completely satisfied with there…read morework. Reasonable priced. If need work done, they are a great option.

Looking to have holiday lighting installed with a 2 month advanced notice for a date of…read moreinstallation in September 18th 2025. Electric doctor called the day before the installation date and stated that the parts were still in Chicago. Mind you I booked this way in advance and they cashed my check deposit. So no one called me for a follow up so I called back and told exact words it's not their fault they can t control shipping. Mind you I was a little upset and stated well if you had good customer service you would go pickup the parts as they are only in Chicago. I was then told I was being rude...wait this gets better. My husband calls today September 22nd as they did not have the courtesy to give us an update and wait for it...now they tell us the parts are in Canada after my husband was going to drive and pickup the parts in Chicago. I understand shipping but I booked in advance as I wanted my husband home and I took an extra day off from work and still no date of when the installation will take place and no apologies. They act like I am being difficult. In summary great service up front but follow up is horrible. Very rude and disrespectful office staff one in particular. Contacting the BBB.

I had been a customer of Electric Doctor for several years. That all came to a screeching halt a…read morefew weeks ago. I called to obtain service on my generator, which wouldn't start. The sub-contracted 'technician' (and I use that term loosely) came out and replaced the battery...in the rain. All of the panels/switches became wet and again, the generator wouldn't turn over or set the exercise time. He was unable to get the generator to start again but spent almost an entire hour hitting the starter button and draining the new battery he had just installed. He eventually threw up his hands and said that "I can't figure it out". He told me that I would be contacted by a technician...we'll call him Jeff, within the week. The week passed and no call. I called the receptionist/Praetorian, who told me Jeff had been in Wisconsin but would call me the following week. The week went by and no call. I contacted the receptionist/Praetorian again, the following week. This time she scolded me for "circumventing the system". To this day I still don't even know what that means. I wasn't happy and let her know I wasn't happy. She then hung up the phone. Haven't heard a peep since. Most of you may think this is a terrible example of customer service and you'd be correct. However, there is a silver lining to this story. Instead of nickel and diming' myself into oblivion with their shoddy service, I obtained an entirely new unit that was not purchased, installed or serviced by The Electric Doctor. I have the ultimate satisfaction of never seeing them set foot on my property again. Sure, I squandered 300+ dollars on an inept technician but look at all of the money I'm saving you. You can choose to use this establishment if you wish but there are plenty of options here in Davenport. You'd be silly not to use these options. If you ignore my advice and use ED...you're just setting yourself up for failure.

I would have this group do anything electrical I need in the future. Always kept me informed of…read moreschedule.

Everything went well. I had a major problem- Mid American said they were no longer liable to fix it…read more! Something about if you're in a condo with 4 people under the same roof- you're on your own! So I was left to figure it out -fortunately I have a wonderful neighbor who helped me. Anyway l was dumped by mid American, then the only electrician that helped me was Point Electric! - he had to coordinate with MidAmerican so this whole process took most of the summer! - and again I had an amazing neighbor who dug the entire area MidAmerican washes their hands of ! So thankful for all

I love, love, love their service. They were prompt. I got 4 quotes they were the only to have a…read morefair reasonable and affordable price. I wanted my one of my doorbells fixe, they did all three for a little of nothing. They were in and out. I highly recommend them. Josh was awesome, he was polite and very professional!

From the owner: Residential electricianread more

I requested an estimate in July to have my main panel box updated. Riley showed up within the hour…read more She had some great suggestions for the update. I was told I'd be contacted in a few days with an estimate. After a week I still had not been contacted. I called and left a voicemail. I still had not been contacted. It is now September and again I called and left a voicemail to inquire about a estimate. I received no reply. At this time I've decided to contact other electrical companies for the job.

Had a 8am apt. Completely blew me off. First call when two hours late, I was told they would…read morecheck and call me right back. Two hours later I called and talked to another person explained I had an apointment 4 hrs. ago and was told two hours ago that someone would look into it and get back to me. After six hours late and no phone calls, I fired them.