Great quality work. They were able to compete the job in a day and they ordered the fabric quickly…read moreand installed as soon as it came in. Thank you guys

Phenomenal from start to finish. Great communication by Misty. Easy to deal with. Answered all…read morequestions. Bri the installer for my kitchen backsplash was fantastic. Top notch quality work. Great to work with, gave options and advice on layout. Came out fantastic. I can see why they have 5 star reviews.

We are so happy we decided to go with Adriatic Flooring to replace the old, scratched up floors in…read moremy art studio. Denis came out and gave us a reasonable bid and brought samples for us to choose from. Unfortunately for us, there were issues with the previous flooring that required extra time and effort with removing the old floor, which was glued down pretty securely. Denis was a champ and chiseled that old stuff out, leveled the concrete, laid the new flooring, and installed new baseboards. Couldn't be happier with the result. Thank you Denis!

Great customer service and great end result!…read more Denis was wonderful from initial contact through final payment. He talked me through the process and the quote and responded quickly to my email and texts. The actual laying of the flooring took under 5 hours but had to be split over two mornings because when the old carpet came up, the floor was uneven. Denis was prepared with a fix, pouring leveler and the next morning he and his father (a real family business) efficiently and skillfully finished the job. We are very pleased with the end result.

Mike (owner) and his team were professional and fast during the turn around time from quote to…read moreinstall. The installers were also quick to complete the install in four bedrooms in the same day making this carpet install painless. They did an excellent job of hiding any seams and ensuring a good tight stretch so the carpet doesn't bubble up.

Mike is such a nice person to work with as well as highly responsive. Great customer service and I…read morereally appreciate supporting good companies like this. Nice selection of carpeting and solid installation.

We couldn't have asked for a better experience! We replaced our bedroom carpet with laminate…read moreflooring. The entire process, from start to finish was seamless. We went into the store and talked to Cosimo. He was easy to talk to, explained the pros and cons of different surfaces, and answered all of our questions. As soon as the product was in, we were contacted and scheduled the work to be done. The job was replacing three bedrooms with laminate, however after they pulled up the carpeting, they found two spots that needed to be leveled. This was done quickly and didn't end up adding any time to the job, they actually finished before they said they would be done, even with the extra work that needed to be done to level and grind down the concrete! Cosimo and his crew were excellent to work with and I honestly would encourage you to reach out to them if you are thinking about changing floors OR if you need ideas/suggestions! We are so happy with the quality and efficiency of the work, the communication with Cosimo and his team, and of course, the finished product looks amazing!

Quick and easy install of carpet Came to house with samples…read moreAbout 3 days installed Delivery on time

They are a great company to work with! From the beginning of the process, to picking out the…read moreflooring to installing it! The gentleman that did the work did an awesome job and very friendly! I need some more to do and will definitely use them!

My friend whom I was staying with was redoing a room that was to be a guest room. The carpet had to…read morebe removed and replaced. This was an unexpected expense. As I do interior decor work and renovations in Toronto, I said that I would take care of the shopping. I contacted a few flooring places that had good reviews on Yelp and narrowed it down to Arizona Wholesale Floors. We visited this company and they had a large selection of flooring samples. The customer service rep was pleasant, polite, and accommodating. We were quickly shown suitable samples of berber carpeting in our desired colors, quality, and price point. Our order was written up quickly and we were given an installation date. We were called the day before to confirm installation and an appropriate time. Luis showed up alone to install the carpet which was for a 15' x 17' room. We learned that Luis had been installing for 35 years (since he was a teenager). Luis was both polite and efficient. We are very happy with the finished product which are in the pictures below.

I chose The Floor Store for both flooring and countertop projects because of the positive…read morereputation they have built in the Valley. Unfortunately, my experience did not match that reputation. The projects themselves had issues, but the bigger problem was the communication, lack of follow-through, and lack of accountability when those issues came up. To be clear, I understand that mistakes happen. Materials can be delayed. Defects can occur. Schedules can change. That is part of any home improvement project. What matters is how a company communicates, takes ownership, and helps the customer through those issues. That is where The Floor Store fell short in my experience. My carpet project started with a material shortage that left part of the installation unfinished while more carpet had to be ordered. That shortage also appears to have contributed to seams being placed in areas where they may have been avoidable if enough material had been ordered correctly from the beginning. The countertop project then brought a separate set of problems when a defect was identified and a replacement became necessary. Again, issues happen. But throughout both projects, I repeatedly had to chase down updates, ask for status information, and coordinate details that I believe should have been proactively handled by the company. The most frustrating part was the breakdown in communication between scheduling, installers, contractors, and management. Follow-ups that were promised did not happen. Schedules changed without proper notice. At several points, I felt like I was doing the work of the project coordinator just to keep things moving. What concerns me most is what happened after the projects were completed. At management's request, I took the time to provide a detailed written summary of my experience and concerns. I sent that on July 25. Weeks went by with no acknowledgment or response. I followed up again on August 11 and still received no meaningful communication. I also attempted to escalate the issue again before posting this review. That lack of response reinforced the exact concerns I had already raised about communication, follow-through, and accountability. I spent more than $20,000 with this company and expected a much higher level of customer service and project management. While the final products may be acceptable, the process to get there was unnecessarily frustrating and disappointing. At this point, I am posting this review because all private attempts to resolve or even discuss the matter have gone unanswered. I was not looking for excuses or an argument. I was looking for acknowledgment, accountability, and an honest conversation about what went wrong. Ignoring a customer after more than $20,000 in business is not acceptable. If ownership or senior management genuinely cares about their customers, their reviews, and the reputation of this business, I would encourage them to contact me immediately. I would still prefer to resolve this directly and fairly, but that requires someone from The Floor Store to actually respond. Future customers should know that when things go wrong, communication and follow-through matter. In my case, that is where The Floor Store failed. I hope management chooses to take this seriously, because this experience has completely changed the way I view a company I originally trusted.

We wanted to have all of our flooring replaced in our 2700 square feet. The Floor Store was the…read morethird business we received a quote from. The pricing was fair, we loved that it's a local family business and they were very good at guiding us through the process of choosing our flooring, which can be an intimidating process. There are loads of choices in their showroom! We were so happy with our results and the customer service that Chris gave us, we recently recommended our real estate clients to use The Floor Store, too, and they're in the process of replacing all their flooring. I highly recommend this business and I will continue to refer our family, friends and real estate clients!

I came about vision flooring from a designer in the area I live, bought a house in STV. needed…read morecarpet so my guy quoted a price for the carpet and -provided me with a quote just for carpet. he would order at his,price and ship to Arizona installer. upon meeting with marcus in arizona we spoke about the install and cost of carpet. He gave me a price for,the carpet which was 20.00 less then my designer quoted me. Hmmmm I decided to let Marcus handle the entire transaction, nd I saved some serious money. Thank you Marcus and vision flooring, they also included an upgrade padding for my housewarming present. This company is great

The in-store experience was fine. Our salesperson was helpful…read more That being said, the delivery and installation was absolutely atrocious. The guys who installed our carpets were rude, rushed and used too much carpet glue. Our house absolutely stinks of new carpets to the point where we have headaches, and the guys were no help as far as how long it'll take to dissipate. We even paid for the "non-toxic" carpet and pads, but apparently the glue+pad they delivered was not the actual EPA-approved product we selected in the store. When we spoke to Shane, a manager at the store, he offered virtually no help and told us to remove our poor review. My review will stand because we didn't get the product we paid for and our house absolutely stinks. Not to mention that the guys were in such a rush, the carpet is pulling up in various areas.

This is the second time we have used Travis from Floor depot to order our flooring. He is very…read moreprofessional and will have the best pricing for material. The contractor he recommended for installation was A+. We will be back to order more flooring in the future!

We have used Travis with Floor Depot for over 12 years now. They have excellent prices, and…read moresuperior customer service! He is our "go-to"'guy for any flooring needs! I highly recommend them!

Watch out for these scammers. Floor might look nice for a short time. They got me. All my floor is…read morelifting and every time I walk through my house I'm reminded of what a mistake I made. Gave them a chance to make it right through some fake warranty which would end up costing us thousands and an insane inconvenience. Lots of nice talk during the sale which lead to finger pointing after the fact. Choose a a company with integrity. News flash not these guys. I'm not the litigious type so enjoy my money, but know you guys are dirtbags. Walking through my house sounds like you're in an 80s rice crispies commercial. Absolute scum bags.

We had flooring installed by Flooring America of Chandler (Paradigm Performer Collection) with a…read morestated lifetime warranty. The flooring has since developed widespread buckling, seam separation, and corner lifting throughout the home. An in-person inspection was conducted in November 2025, and an independent flooring professional identified installation and product-related issues. A formal warranty claim was submitted on January 17, 2026, but we have not received a written response or the inspection report used to deny the claim. The current business states they are not responsible due to a change in ownership, however they continue to operate under the same name and location, which has created confusion for us as customers trying to resolve this issue. We are still hoping for a fair resolution under the warranty. -- Scott Taisey

Von and his team of pros have done it again! We had **just enough** original tile to get our…read morekitchen floor ready to receive new cabinets. We needed to straighten out a peninsula to make room for a larger island and we knew we could trust Von and his team to handle our project with care. EVF's pricing is always competitive - very reasonable!

Working with Luis and Von was super fast, easy, and overall a pleasure. These guys really know…read moretheir stuff! They work hard, and quoted me fairly (much better than competitors). They also worked around a few special requests I had. Overall, I'd recommend East Valley Floors to friends and family - I'll definitely be working with them again whenever our next flooring project comes up.