Mary is amazing with Cheerio she was so patient. He hates his paws being touched and he is starting…read moreto go into the store more willingly as he used to get scared before going in!

Sierra was amazing. My poodle is all cleaned up & looking good. 10/10 recommend. Everyone was super…read morenice as we walked in. I can tell my honey feels really good after that amazing cut. Thank you Sierra!

This couldn't have been a better experience. I have a 9 month year old German shepherd who is very…read moreanxious and somewhat reactive. I told her ahead of time and didn't hesitate to book us. It was his first grooming experience, so I wasn't sure what to expect from him. She was so patient with him/us! She sat in grass for about 20 minutes while she let me dog warm up to her. She let me be in the truck with her to make my dog feel more comfortable. She was extremely patient and gentle with him. She didn't push him to do anything that would make him more anxious. He ended up LOVING the experience. He looks and smells so good! The sweetest girl ever who clearly loves what she does. Highly recommend!

Tera is very friendly, and always does a great job! We're very happy with Le Puppery! Rowdy says…read more"Thanks"!

friendly service .............. liking the doggy…read moreperfume............ We have boy dogs so we got the one called pretty boy

I have come to Lucky Dog 4 times with my White Swiss Shepherd and we love it. The staff is friendly…read moreand accommodating. The facility has most of the things I need to groom my dog from bathing, brushing, and blow drying. You get to choose your shampoo and conditioner, and everything else is provided. We will definitely keep coming back. I only have one minor drawback. I wish the bathing stall had a door to close of all sides because my dog tries to scoot back and out of the stall. However, I realize this is more of a personal issue because of my dogs tendency rather than a flaw of the facility - just might be something to think about if your dog tends to bolt out of doorways. Granted, they do have collar tie downs, but they are super easy to get out of.

First time here! I normally use TS but they have been disappointing lately…read more The store was so clean and the employees were very helpful and kind! They have beautiful wood furniture! They even has XXS dog clothes for my pup!

I got my dog groomed here! The staff was very welcoming and nice. They did an AMAZING job with my…read moreAustralian shepherd. Would recommend!!

You will not find a better and more honest groomer in B/CS. If your animal needs some help she will…read morelet you know. As pet owners sometimes we don't know all the little details that our groomers should see. Misty, takes time to get to know your animals and their personalities. As a one woman business owner you can't help but appreciate how she can care so much about your animals while maintaining a growing business. Her rates are too reasonable and needs to increase because of the awards she constantly wins and showcases on her wall for being a top groomer and from showing her dogs. If you call and are lucky enough to get a time slot for her to groom your dog, take it!! She gives back to the community with various photo ops with the Easter bunny and Santa and does it all for donations for charity. We are so lucky to have Misty in our community. My family is a proud owner of 4 doodles that Misty grooms for us. I am also a local small business owner.

The customer service is HORRIBLE!!!! I simply called the number that was listed, and the lady…read moreanswered very rudely. She stated she was the owner of this particular pet grooming shop. She rudely informed me that she was waiting on a call about her mother being in the hospital. I am a very compassionate person, and I apologized immensely for inconveniencing her. She continued to be extremely nasty to me. She hastily told me that she was not excepting any new clients, and she would not answer any of my further questions. She was also extremely disrespectful to me. I will NEVER take ANY of my 7 animals to her. I highly do not recommend anyone calling her! I am a firm believer in excellent customer service, especially when you are in a business that you have to deal with the public. I was also raised to be respectful to EVERYBODY no matter what!!!!

Absolutely love Fab Fur!! They make my Texas Heeler, Autumn, look amazing. I'm devastated to be…read moremoving away from BCS, as I've never had a better groomer. I also love that once you're an established customer they're easy to reach by text.

We are new to the area, and our neighbors recommended Fabuloous Fur for our little doxie. They are…read moreAWESOME! The staff is so welcoming and friendly. I have used many different pet salons in the past, but none as wonderful as Fabulous Fur. The groomer we had was Hallie...what a sweetheart! They will even give you a "report card" on your dog's behavior, which is so unique. The prices are very good. I am completely happy with their service, and so is Dexter! Thank you.

It was my puppy's first haircut. Martin did a great job! Trimmed up her ears and feet perfectly!read more

I've taken my dog Marley to Boom Town before and had a decent experience, but this recent visit was…read moreincredibly disappointing. I originally had an appointment with Kami, which was canceled last minute. I was then booked with Martin at 10:30 AM on August 30th. I arrived on time and clearly described the haircut I wanted for my dog Marley: a teddy bear cut on his head and a 1 or 2 guard on his body. I was told the grooming process typically takes around 4 hours. However, I received a text at 3:24 PM--five hours after drop-off--indicating that Marley's grooming was just beginning. Despite multiple follow-ups, no one was able to clearly explain the delay or the timeline reflected in those texts, which left me to reasonably believe that Marley had been sitting in a cage for hours. This extended wait time was never communicated in advance, and I was not given the option to pick him up earlier. When I returned, it was clear the grooming had been rushed and did not reflect what I had requested. Had I known he'd be sitting in a cage that long, I would've picked him up. The haircut was rushed and poorly executed. His ears were still dirty, his sanitary area untouched, and his coat had long hairs all over. The cut on his face was not what I asked for and cannot be fixed until it grows out. When I raised these concerns, the initial response from the owner acknowledged the groom was not up to Boom Town's standards and offered to redo it. I declined, as I no longer felt comfortable returning after such a stressful experience for Marley. I requested a refund, which was denied. The tone of the conversation shifted dramatically after that, with the owner suddenly defending the groom and suggesting Marley was difficult--despite him having had many successful grooming appointments elsewhere without issue. I asked for a reasonable resolution, not an immediate response, and still received no explanation for why Marley's sanitary area wasn't trimmed, why his ears were filthy, why his breath wasn't refreshed, or why his face was cut so drastically different from the teddy bear style I requested. Marley is groomed every six weeks and previous groomers have confirmed he's never been difficult. It's clear that Martin was unable to communicate effectively and that the service fell short of Boom Town's own standards. Here's what I paid for but did not receive: * No sanitary trim * No breath refresh * No ear cleaning * Incorrect head and face cut I even offered to pay for the body cut, but requested a partial refund for the services that were either skipped or poorly done. I gave Boom Town every opportunity to make this right before resorting to a review or chargeback. Unfortunately, they chose not to take responsibility. I'm sharing this to help other pet owners make informed decisions. Marley was visibly anxious after the appointment, and the quality of service did not reflect the price or the promises made.

First off the staff is so friendly! Martin and Katelyn always do such a great job with the pups and…read morethey always come out so clean and fresh. The pups absolutely love the staff even though they don't love baths. My senior dog takes the Mobility Support supplement as well and it makes such a huge difference for him. He has old man joint pain and that supplement makes him act like a puppy! It is a night and day difference for him.

I'm visiting my parents for the summer, with my two Shetland Sheepdogs. After a grueling 3 day car…read moreride, my dogs needed a good grooming. My parents take their dogs here, so I trusted them. Both my dogs have come out of their grooming looking fabulous! But a major shout out to Emily!! Emily is amazing! First time I met her was in the parking lot and she remembered my parent's Sheltie's name, my mom's name. Every time I have gone in to drop off/pick up, Emily greets every human with a "hello (insert name)" and knows ALL the dogs names, their grooming schedule, what would work best for dogs who are new clients. She is amazing! So personable, kind, and caring soul!

I've been taking my dog here for a few years. Today will be the last day. I had an 8am…read moreappointment, and it appears they over booked. No problem. But when I went to pick up my dog I had to wait almost 30 minutes because they were over booked. They were a bit rude, because they were busy. Worst they cut the back on my old doggies neck and said nothing about it to me.

My Petra just returned from PetSmart in Bee Cave Texas and the guy didn't even. Wash her face!!…read moreI can't believe Izzy is really a groomer...