The staff is extremely friend. Arrianna and Tammy at the front desk were extremely helpful in…read moreexplaining everything and getting me checked in.

The dentist was great, and the dental hygienist was very nice and helpful. I would not recommend…read morethem if you plan on using them with a VA referral. That was the whole reason I switched to them. I got a referral from the VA to use an outside dentist. All the way up to the day of the appointment, they told me this was fine. Then the day of my appointment comes, and they call to tell me they don't honor VA recommendations, and I would have to pay cash for my appointment. It would have been nice to know that a month before, when I made the appointment. insurance When I walked in for my visit again, they refused to use my VA referral and told me I needed to work that out with them. I told them ok and that I have Delta Dental through my employer. They told me I didn't have that either. It's odd that they already knew I didn't have insurance through them before I told them I did and gave them my insurance card. Then I was told, "You can bring this card in all day long, but if you are not in their system, you don't have insurance". Luckily, the receptionist was smart enough to look up my card and verify my insurance. Thats something their "Insurance verification team" couldn't figure out. So it was pretty easy from there on out. Over all most of the staff were helpful and nice in nature. They just have one know-it-all behind the counter who doesn't really know anything. If you can get past her rude, condescending attitude, it's a pretty nice place.

I have not gone to the dentist in about 8 years due to some anxiety I had acquired from a visit…read morewhen I was 11. I saw some reviews of how some clients felt the same. I arrived for my appointment and the receptionist greeted me and thanked me for filling out the form online. I arrived about 25 minutes before my scheduled appointment and I was called back about 15 minutes after I arrived. Danielle was my dental hygienist and she was very kind, friendly, and understanding of my dental anxiety. She took my X-rays and proceeded with my cleaning gently. It was relaxing and peaceful and I almost fell asleep lol. She regularly checked on me throughout the cleaning and made sure I was okay. Dr. Dickson came by and he was very friendly. I told him about my anxiety and how I hadn't been to the dentist in a while and he was comforting and kind. We talked about both living in the Panhandle! He took a look at my X-rays and my teeth and welcomed me back for a follow up in 6 months. I received a tooth brush too! The receptionist at check out congratulated me on no cavities after 8 years and was very kind. Overall, I had an amazing experience and recommend Dr. Black and Dr. Dickson to anyone (college students and those with dental anxiety) who needs a kind, gentle, and reassuring dental staff. Thank you Danielle, Dr. Dickson, and the receptionist staff for the amazing experience. See yall again soon!

They dont do what they say they will do . Ive had nothing…read morebut a run around trying to get my teeth fixed . I can't help im not rich or have good insurance .

The staff and doctors are SO kind and positive that I enjoy coming to the dentist ! Imagine how…read moregood they are!!!! Every visit for the past 3;years, I feel valued as a person, not only a patient. Both doctors Ardita and Daniel Ormeni are very knowledgeable, they have answered my questions, suggested procedures, worked with my budget, everything I needed was resolved ... it is just so easy and pleasant to come here. Their hygienist is so good too. Soft with the hands, if you know what I mean. The entire staff is amazing! HIGHLY RECOMMEND THIS PRACTICE !

This office has the best pain deadening stuff ive ever gotten in a dentist office. I have a low…read morepain point and was able to tolerate a cpl biopsy. And he went slow while giving the injections which make them easier to tolerate.. I found the oral surgeon sensitive.

We went for our first cleaning today. They were awesome! Everyone was so nice! Loved the hygienist!…read moreShe was very thorough and gentle at the same time. I really liked Dr. Han too. It's my birthday in a couple of days and they got me a helium birthday balloon and a delicious pastry. I highly recommend Cutbirth Family Dental.

What's not to love? My previous dentist was trying to schedule me 4 months out, "soonest…read moreappointment available". The receptionist wasn't friendly, I left thing feeling like a number. Cutbirth treated me like family when I walked into the front door. All the staff was so friendly & so grateful for my business. They have the latest in technology, very knowledgeable, personable staff, & currently has plenty of openings being a new business. They are a part of the community, participating in city planning, you run into the owners at local coffee shops & Elgin events. They are so great. Can't recommend them enough.

These people are so friendly and professional at the same time. Nice, clean office. They take the…read moretime to explain everything to you from procedures to billing.

I cannot recommend this dentist enough. All of the staff is professional but very personable, too…read more Dr. Duncan and Maria have been working with me on the fit of my denture. They have been very patient and accommodating of my concerns. This is definitely a first class practice with great people.

I enjoyed the nice atmosphere there. Offered more information without me having to ask for it!…read moreDefinitely worth the visit because they understood I was hesitant about visiting the Dentist overall. The quality of service was outstanding. Offering alternatives without me asking which made it a whole lot easier because I was extremely hesitant! The Dentist is great because he isn't pushy, let's me go at my speed. The Receptionist smiles a lot and has a great attitude! I was made to feel comfortable right away!

So happy someone told me about Mallard Creek Dental. Great dentist and staff. Clean and cute office…read morethat makes you feel at home. Must try