I have received a good cleaning twice and I am planning to continue going at this place. very nice…read morepeople, clean place and very profesional.

Came in for a routine cleaning and the staff were genuinely wonderful. I asked to defer X-rays…read moregiven my long history of healthy teeth, and I felt pressured to proceed anyway. Imaging should come with clear medical justification and informed consent, and this office policy felt billing-driven rather than patient-driven. There was absolutely no need for x-rays, especially as they took them less than 18 months ago. "We can't diagnose" without them is irrelevant when there is nothing to diagnose, and I take care of my teeth. Again, patients choice to avoid exposure to radiation. Not that hard.

Can't get anyone over there to answer the phone or return a call. I've been trying to speak with…read moresomeone there for over a week now with no luck. I would give a lower rating if it were possible.

The staff is super friendly. The are always on time with my appointments. They even held m​y spot…read morewhen I was a half hour late due to work. I love that they use a camera to show you where the problems area are and are very open about all your treatment options. They also work with me to find affordable payments. Finally, they don't treat you like a little kid. They don't berate you with teeth brushing techniques and flossing. I'm 59-years old and I brush and floss the way I want to!!

I cannot say enough good things about my experience today. I went in for a dental cleaning, and it…read morehad been approximately 20 years since my last one. From the very beginning, I was treated with such kindness and respect. The gentleman who performed my cleaning was absolutely phenomenal. His attention to detail was exceptional.. he was thorough without ever feeling rushed, and you could tell he genuinely takes pride in his work. What stood out just as much was his bedside manner. He was calm, patient, and explained things in a way that made me feel comfortable and cared for throughout the entire visit. I never once felt judged for how long it had been since my last cleaning. Instead, I felt encouraged and supported, like I was in the right place to take better care of my dental health going forward. Overall, this was one of the most positive dental experiences I have ever had. Professional, gentle, and truly outstanding care from start to finish. I am very grateful and highly recommend this office. ~Brenda

Great service and beautiful work. The dentist and crew are so friendly. Totally recommend!read more

I had not been able to see them for a couple of years, but I set up an appt for the same week that…read moreI called them. the staff was very friendly. Corina the dental hygienist was amazing. She was gentle and patient with X-rays and cleaning of my teeth. Dr. Chau is just as great. She welcomed me back and was very kind and thorough in giving me all the info I needed as well as the options I have. I am definitely coming back!!

Staff is friendly, however billing is inconsistent and lacks transparency. I was over charged then…read moretold of a refund then the refund amount changed with no explanation after requesting what had changed. My final bill changed with no explination either, despite the invoice remaining the same. Both payment links for both balences were still active so I paid the higher one and hope that is the end. Not a major issue but as someone with anxiety i enjoy locations with a TV on the ceiling to help distract myself. They do have TVs however their placement makes it where you can't actually see it while services are being conducted.

Dr Patel is great. I love his chairside manner, he is personal and takes time to explain things…read more His front office has opportunity for improvement They do not call to remind you to set up an appointment. They don't greet you when you arrive. They don't keep up with what my insurance company will pay vs the services rendered. (The number of x-rays exceeded what my insurance covers.) I got a bill today for $39.00 and I haven't been there in 9 months. I have sent them emails - and there is no response. It falls into a black hole. I love the dentist but the management of the office is less than I expect which brings the whole experience down.

I had to cancel bc of a death in the family. I called and left a VM message asking if I could…read morereschedule for the next week but I never heard back from them. They sounded really nice on the phone so I'm going to give them another chance. I'll follow up after the appointment.

Easy to schedule and they can tell you right away if your insurance is in network with their…read morebusiness. Locally owned! Highly recommended by my two Yelp Elites friends and so happy I gave it a shot. I just moved here and I've been driving back and forth for almost two years now and I thought I should come to a dentist here in Austin! Very professional, thorough, compassionate and o felt like home. Coming to the dentist is not my favorite but this place made me feel taken cared of from scheduling, checking in, dental hygienist thanks to my hygienist and the Dr Nguyen!

The lady with the bright hair - is the same lady that greets you as you walk in. The office is easy…read moreto find and there's plenty of parking in the shopping center. This is my new dentist office and I have been very pleased with the attentiveness, care and service the team provides. I really enjoyed having a tv on the ceiling to watch during my teeth cleaning. Bonus points for the cool swag and cold water bottles up front.

I hate going to the dentist. It's nothing personal against the doctor. It's more of PTSD from bad…read moreexperiences in my previous life. Seriously, the only time I would go to the dentist was when I had a problem. This led me to Old Settlers several years ago where I met Dr. Zavala. He fixed me up, brought me back for a cleaning etc. He recommended a deep cleaning. I didn't return. I think that was in 2016/17. I developed another problem. I think this time it was a cavity. Maybe a root canal. So I went back. Dr. Zavala and his team (shout out to Jessica) really came down to my adolescent level and worked with me. Dr. Zavala has excellent bedside manner. He talked me through everything he did and made sure I had enough numbing in the gums so I wouldn't feel anything. I went back for the deep cleaning. He numbed me up for the initial clean. One hour per side which took two visits. It was a challenge for me as I can't sit still that long, but, they were awesome and got me through it. So now it's routine visits every four months with tooth cleaner extraordinaire Jessica. I've just completed my second cleaning, and, I take it like a real grown up. I'm no longer that scared little boy. I've turned twelve, and, the world is amazing.

Lisa is the gold standard when it comes to teeth cleaning in peridontal maintenance. She is highly…read moreskilled, professional and a pleasant person to talk to. She does a great job. I would highly recommend her for any of your dental hygiene needs.

Everyone has made me feel so comfortable here. I hadn't been to the dentist in years because I was…read morenervous. Layla the tech, was so nice, professional and did a great job with my cleaning. The dentist I saw only works at this location on Fridays I think. He is normally at the other Pflugerville location. He was so nice and did a great job with my fills.

I just can't say enough about Smile Haus in Pflugerville! The office staff is amazing, they have…read morealways been on time with their appts and do courteous! All the dentists and technicians are great, from explaining procedures in detail so you understand them!. I HIGHLY recommend this office!!