Quick efficient scheduling. Knowledgeable and respectful technician. Timely and quality work.read more

Scott's Plumbing provided excellent service from start to finish. They arrived on time, completed…read morethe work quickly, and were professional throughout the entire process. They took the time to discuss the available solutions with me and never tried to pressure me into unnecessary repairs or upsell services I didn't need. I really appreciated their honesty, transparency, and quality workmanship. I highly recommend Scott's Plumbing and will definitely use them again for any future plumbing needs.

The worst service and quality of work of any company I've ever used. Bought a top hot water heater…read morebrand at the recommendation of the technician and it lasted under 4 yrs. They replaced the unit under warranty however they wanted over $900 to reinstall the new one that was as a warranty replacement. I've spent thousands of dollars getting multiple things fixed and they've had to come out multiple times to fix the same thing. I don't recommend them.

Last week the second bathroom toilet decided to break. I called Dean Plumbing about 6 weeks ago for…read morethe guest bathroom. When I called, it wasn't an emergency. The lady who answered the phone said she would put me on the schedule. Dean, the owner, came out right away. He was the one that repaired my guest bathroom. He is very professional, courteous and dependable. The interior of the toilet tank was replaced and both toilets work well. The cost of using Dean Plumbing is in line with other local plumbers. I highly recommend Dean Plumbing. When your toilet breaks, he can fix it.

I had a potentially adverse situation at the house relating to my range / stove gas line and was…read moredirected toward Josh Irwin for advice. Josh walked me through the immediate steps to ensure safety. After everything was deemed safe, we set up a next-day appointment to install the range flex line. The technician assigned to my job was in constant contact with me, beat me to my house for the appointment (a very good thing - no waiting), was very professional, and explained everything as he was executing the job. I would 10/10 recommend Kite Plumbing and Gas for any plumbing or gas job you might have. I will use Kite on my rental and personal properties in Huntsville / Madison moving forward.

I already had a plumber working on installing a gas line into my sunroom for a gas stove and a gas…read morefireplace. They did such a terrible job and jerked me around on price. Then I called Kite Plumbing. They're pricing was reasonable, the work professional, they were respectful of my home and left everything in immaculate condition. They were always on time and took care of getting the required permit and meeting with the inspector to make sure that the work was done to code. They were a real breath of fresh air. I would always recommend them.

I couldn't be more pleased with my Generac generator installation…read more The crew's workmanship was top-notch -- every detail was handled with care, and the setup looks clean and professional. They took the time to walk me through the generator's operation step-by-step, making sure I felt confident using it. From start to finish, their professionalism, courtesy, and attention to detail made the entire process smooth and stress-free. Highly recommend!

INCREDIBLY DISSAPOINTED! BE WARNED!…read more We scheduled a service call for March 24th, 2026 and were told that the technician would be there in the afternoon and would call on his way. We took off work and waited. Text messages came assuring us they were on their way several times, only to get a voicemail later that they should have scheduled it early in the morning since there were 3 air conditioners and wouldn't make it. I called back, rescheduled for today April 14th. I received a text message this morning letting me know I was on the schedule and that they would be in contact with us when the tech was on his way. By 11:00am I had heard nothing. I contacted them (all done through AI mind you) and they said they heard my concern and someone would be coming out still today. At 3:00pm I contacted them again and they said now, the gentleman that was scheduled to come out here was stuck and couldn't come out until tomorrow...So do you think they were actually going to come out tomorrow? The answer is no. I live in a rural town which they CLAIM to service but its only if you are convenient. Poor planning, poor scheduling, they will drop you for their higher paying jobs. They don't care to lose your service because they can't keep up with it anyways. Take my advice and call someone else. Insincere. Diengenous. Should probably higher some real people. Now certainly wouldn't trust them to do a good job and not rush to something else.

I hired Randal to do some home repairs at the beginning of July. He's a very likable guy, he had a…read moredecent price and I thought he was respectful and trustworthy. I had a lot of projects, one being a split a/c unit, so I paid him a deposit so he could get that ordered. I was fine with all of this. However, he never showed up when he said he would. He gave me the estimate in July but has never returned to my house to do any project. All of our correspondences have been through text messaging. He would say he would be at my house on a certain day/time but then he would not show or call or text to say why. I would have to initiate when he would be there. I have repeatedly asked for a refund of the deposit and have been more than accommodating to his situation; however, this is not a way to run a business or treat a person. I am now forced to take him to small claims court.

DO NOT HIRE! Randal Collier at Rocket City Home Repair:…read moreI had hired Randal to do some small jobs around my house previously, so when he learned I was planning to have my house painted and offered to give me a quote on it, I was happy to accept. His price was lowest of the bids I received and I hired him for the job. Almost immediately I started regretting it. After paying him $1000 up front to purchase paint and supplies, he then no showed for several days. Eventually he responded to my texts and said he had run out of money to purchase a paint sprayer and was working other jobs to get enough money for that. Supplies for this job wouldn't have cost anywhere near the $1000 I paid him. He had previously told me he had a paint sprayer and had painted at least one other house before. After work finally began it became very obvious that he did not know what he was doing. I repeatedly told him to arrive in the early mornings to paint as the daily temps were almost 100 degrees each day. He agreed but not once did he ever start work early - many days did not even arrive until afternoon. Then he wanted another $1000 because he didn't buy enough paint in the beginning and had no money to purchase more. At this point the painting was about 1/2 - 2/3 finished and wouldn't take more than 2 or 3 gallons of paint. I refused initially but since the job was taking so long, gave him another $500. He became upset on more than one occasion, raising his voice and arguing with me. Then since I didn't give him the entire $1000 he wanted, he did not speak to me at all and I never knew when he would show up to work. It took about 3 weeks for him to do this job when everyone else who bid told me they would do it in 3 days. Also, he finished in the evening when I couldn't do a thorough check on his work. I even paid him extra because he was clearly in over his head and frustrated. The following day I found several problems with the paint job he did, including missing spots and paint overspray on my fence. Contacted him again and he said he would return to fix - twice he said he'd be here and never showed up. I have given him every opportunity to make this job right. I DO NOT RECOMMEND HIRING HIM!

I called Mr Rooter out to check to see if there was a leak in my wall. It turns out it wasn't in…read morethe wall but the shower valve. Trey worked really hard to get it loose (it was seized up) and get the problem resolved. I am very satisfied with them and would 100% recommend!!! Thank you Trey and Mr. Rooter!!

I had Mr Rooter come pump my septic system. They only pumped one side and 6 weeks later it is full…read moreand clogged again. They refuse to pump both sides and claim my drain field is back flowing. This would require water to run up hill. Never use this company. Update: After some strong arming and proceeding to the Health Dept, the owner stepped in and pumped my septic correctly after the staff refused.

I called j Henry for help because I couldn't get the internet to work for me. Two young men showed…read moreup. I showed them the new commode seat and new tower I had and they would furnish the new flapper. I also needed the sprayer head on the kitchen sink replaced and did not have one. They said it would be $386 for them to do the repairs. I said no thank you and told them to have a good day. The young man said they could put on the new seat, the new tower and their flapper for $185. I let them do the work with the only cost to them being the flapper. It took about 15 minutes. They were friendly enough...

The whole team was friendly and courteous during the scheduling and start of work. Andy…read more(technician) was easy to work with and listened to what the issue with our septic system was before starting the job. He did a great job of knowing exactly what needed to be done to get to the root of the problem. Once completing the repairs, the site was returned pretty close to the yard before the digging. Great company and would highly recommend them for any plumbing work.

I can't say enough good things about B&C Plumbing. No one wants a plumbing emergency, but B&C made…read morethe experience better. From the person who answered the phone and got us quickly scheduled to the awesome technician, Dakota, they took great care of us and resolved the issue. What I was most impressed by was that there was no attempt at upselling services which I've experienced at other places. Dakota correctly diagnosed our problem, fixed it, and then was sure to stay long enough to make sure everything was in working order. I'm definitely saving B&C in my phone for future use. Great honest, reliable and affordable company!

The technician who came to my house did an outstanding job. He was knowledgeable and professional…read more Fixed my problem and even fixed something else while he was here. Im probably spelling his name wrong, but Keono deserves a raise!