My mother has been a resident at Royal Braintree for almost exactly one year, and I cannot say…read moreenough wonderful things about the care she has received. The nursing staff is consistently kind, professional, attentive, and always willing to answer questions and provide updates. Every staff member I have encountered has been welcoming, compassionate, and genuinely caring. What means the most to me is that my mother speaks only Russian and does not understand English. Royal Braintree has Russian-speaking staff who are able to communicate with her in her native language, which has made an incredible difference in her experience and quality of life. Being able to speak with the people caring for her helps her feel comfortable, understood, and at home. Before I would even enter the room, I've heard the patience, kindness, and respect they show my mother and other residents. That speaks volumes about the culture of this facility. Thank you to the entire team and leadership for creating an environment where residents are treated with dignity, compassion, and like family. I have complete confidence in my mother's care and am truly grateful for everything you do. Highly recommend Royal Braintree to any family looking for exceptional care for their loved one.

I just like to express my happiness to see my mother happy healthy and well taking care of. My…read moreparents live happy life together for a 60 year. My father passed last year and my mom who was a legally blind need a new home, I am traveling all the time and can't take this responsibility. I start my search, first and last on my list was a Royal Rehab in Braintree, Sunshine until, the patients there is an emergent who became American Citizens from former Soviet Union. First person welcoming me was a Elaina Zeiger, the "Russian program Director. It was a worm welcoming, Elaina private me a strong support and excellent to me all the process, that's was new experience to me. Elaina helped me in all the stages of the administration and comforting me and my mother. My mother was a very difficult us a patient. The Russian speaking nurses and a Russian speaking personal was very knowledgeable, supportive and caring My mom living at Sunrise over the year, she established strong friendship with a residents and a personal. She gains a joy to live there, she feels she live at the nice resort where everything is great I travel all the time and feel so grateful my mother enjoys her life with a new family. The community and culture is very important, when I go visit my mother at the Sunshine I fell a go visit my home and my family. Great caring staff what provides stability, great environment, cloture and community the most important . I cant say Thank you enough.

I've been searching for real help for over 10 years, and I don't say this lightly when I say that…read moremeeting Carina O'Neill truly changed something in me. Over the years, I've seen countless doctors, specialists, and pain clinics. I've had just about every injection you can imagine. What stood out to me before I even met her was that multiple doctors, all from different buildings and institutions, independently told me the same thing, "If anyone can help you, it's her." That alone says everything. From the moment I met Dr. O'Neill at Spaulding in Braintree, I felt something I haven't felt in a very long time... I truly felt seen. She didn't rush me. She didn't talk over me. She didn't treat me like a chart, a case, or a number. She treated me like a human being who has been carrying pain for a very long time. Her empathy was immediate and genuine. She spoke to me gently, listened fully, and truly validated everything I've been experiencing for years. The injections themselves were unlike anything I've ever had, and that's saying a lot. (I've had hundred maybe even thousands of injections over the years) She was able to inject in places no other doctor has ever addressed, areas I didn't even realize could be treated because no one else had the experience or confidence to go there. I felt relief right away, and in the days following I've noticed slow, meaningful progress, the kind of progress that brings real hope. But more than the physical relief, what has stayed with me is knowing that she truly cares. I can tell that no matter what, she will do everything in her power to help me. That kind of care is rare. After a decade of feeling dismissed, minimized, or overlooked, she made me feel like a person again. I now completely understand why she's talked about the way she is, why doctors across New England know her name, and why she's the one they send their hardest cases to. One visit was enough to see it clearly. Carina O'Neill is extraordinary. Without question, Carina O'Neill has put Spaulding Rehabilitation in Braintree on the map. I am beyond grateful I found my way to her, and for the first time in years, I feel hopeful.

Full disclosure: this review is about Donna VanHelene, 0T (occupational therapist) at Spaulding…read morerehabilitation. Donna designs, crates and fits custom, silver ring splints. These help people with a CTD, connective tissue disorder, like my Hypermobile Ehlers Danlos Syndrome. They prevent my fingers from hyperextending and eventually dislocating. Donna VanHelene has the knowledge, skill and patience to design each custom finger brace with the TLC it needs. Then, during follow up visits, she will adjust and refit the custom hand braces as needed. THE DEAL: If you have a CTD, like me, Donna can help address, and hopefully reduce, pain in your hands and wrists!

South Cove Manor stands well above the many nursing homes and rehabilitation centers I have…read moreencountered. The facility is beautifully and thoughtfully decorated, meticulously clean, and maintains a quiet, calming environment. Patients are treated with genuine care, and it clearly shows in the staff's daily interactions. As a private duty nurse working with individuals who have dementia, I have seen many facilities and never have I found one I would feel comfortable recommending for my own family an. South Cove Manor is an exception. I would confidently choose this facility if such care were ever necessary. The majority of residents are Asian, though the facility is welcoming to all. Staff members speak a variety of Asian languages, which is a significant benefit for residents and families. While I have not personally tried the food, I have not heard any complaints. Residents appear well-adjusted, well-supported, and consistently cared for at a high level--something I cannot say about most places in this industry. A+

Very bad communication with the director Eric, he is not willing to assist me , very mean , rude …read more I am trying to submit application for my dad and I explain to him my dad's current situation, he said waiting list is long and he made it sound like I am trying to cut in line but I didn't not mention that . Super bad communication skills. Then he said he will discard my application which is rude. He is not willing to help me on the phone and try to hang up on me . Please don't send your family there !

Milton Hospital transferred my husband to John Scott and gave us no other option. IT WAS A…read moreHORRIBLE EXPERIENCE. The care was non-existent, the staff did nothing but check their phones and watch tv., the rehab was totally lacking, the place was not clean, the food was awful - I brought food every day and my husband still lost 10 pounds in 2 weeks. I wouldn't send my worst enemy to this dump. I fault MILTON hOSPITAL for forcing John Scott on us - there must be decent rehab facilities available.

Dirty, unprofessional, not caring, food isn't fit for an animal. Patients are neglected and ignored.read more

My stay at encompass was outstanding!. I cannot praise the pt/ot sraff,the nurses,the janitors,the…read moredoctors,the cna's,the ,na's,they showed me nothing but love and compassion. I forget thier names but please acknowledge all staff there Encompass management.If my parent has to be in rehab or nursing facility i would proudly put my dad there.

Having a car accident and needing PT, it has been a four month battle dealing with the COMPLETELY…read moreINCOMPETENT staff OF ENCOMPASS OUTPATIENT OF BRAINTREE who cannot even bother to pick up the phone. If they are this big of fail administratively, you don't want to go there for any type HEALTHCARE. Four months plus and now the rep tells me she asked for my claim information, which she did not. She placed me on another six week waitlist only for me to call back having to prove she NEVER ASKED FOR THIS INFOMATION - NOW REMOVED FROM A WAITLIST. Had I never called back, I would have never known. This establishment is the definition of INCOMPETENCE.

Steve at CORE is very good at leading the client to the best therapy after injury. He helped me…read morestrengthen my knee after surgery and bring it back to even stronger than before. I highly recommend Core and Steve in the Weymouth location. Phil

I went to CORE for my shoulder. I'm so happy with the care that I received. I loved that it was a…read moresmall clinic and I felt that I got such individualized attention. Thanks to the staff at CORE, I have no problems with my shoulder anymore!

Friendly Knowledgeable…read more Great bedside manner Sean and great Great staff Highly recommend

I have been a patient of Sean's and he has been straightforward with me. Therapy takes time and…read morewhen I go there doesn't feel like a chore it actuality helps me feel better! I would recommend professional physical therapy to everyone I know.

I understand that you're not going to get a 5 star rating at places like these that accept Medicare…read moreand Medicaid.. but this place was honestly a blessing for my mother. She was at Brigham for over a month, and they moved her to a place in Brookline that was just not at all sufficient for someone that is sick. She stayed at a place in Brookline that was so bad, she had to go to the ER twice for the flu and pneumonia. After being admitted again to the hospital, my family was told this place in Quincy was the only option and our hearts sunk because we only saw these 1 star reviews. This place is a honestly great because the nurses and the aids work and communicate well. There were plenty of rooms so my mom got her own room. They were kind and watch these patients well. It's not perfect, but if you come and check up on your family member every few days this place can be fantastic. My mom was comfortable and was able to recover well. We kept the nurses informed of any changes we noticed and they were kind and receptive. My sisters have spoken directly to the director of nursing and they tell me she is incredibly kind and sweet. If you are reading this review thanks for taking the time to read this, and I wish the best for you and you're family members.

Our dad entered Quincy Health and Rehabilitation Center last July during the pandemic and as a…read morefamily that was unnerving. After a period time, our minds were put to ease. After speaking to the caring nurses, professional staff, including the excellent cook whom had made sure the food was soft and easy for dad's condition. Most of all we applaud Victor Ng, Program Coordinator. He stayed in touch with our mom continually reassuring her that her husband of 61 years was being cared for. Victor's communication skills, nurturing style, thoroughness, etc. were top notch. He quickly became our family contact and still to this day, our mom keeps in touch with him. He and the rest of the staff went above and beyond for the Sargent family.

Put it this way, horrible administration & Human Resources department. I asked for a handbook for 1…read moremonth when I started noticing things getting very sketchy...like a gut feeling something is not right...Human Resources kept saying they will provide me with a handbook, nothing! I finally had to call corporate after patiently waiting 1 month..Colonial HR was not happy about that & I still never received a handbook. I even left voicemails to Mr. Bane himself.. Not even a common courtesy phone call in return. The Rules were NEVER consistant, no communication, and the Activity department left residents consistantly ALONE during transporting in hallways even when nobody was ever around ever to watch them, very scary!!! Activities never started on time either. The Activities department made residents go to certain activities against what they really wanted to do..pre-made activity list..which FYI is against Medicare. No bedside manner & few staff members actually had compassion. The hallways smelled like urine and it really was a sad cold environment. I felt so bad for these poor residents and their familys. Justice has been served by this place being permanently closed. The new administrator just liked his title, period.

It took 4 days to get my mom a call button that worked and a light that worked above her bed. I…read moreworked in nursing homes and not only would this be unacceptable but illegal. She sat in a wheelchair covered in blood on her hands and pants starring at a wall when I visited. Just utterly disgusted!!! The bathroom is shared by 4 patients. I asked several times to dress her in real clothes and not a Johnny. They could care less about any sort of dignity she has left. Her hair was matted and could not get an aide in to clean her up, they were too busy so I did it myself. There are other things I won't post that are even more horrible. The place is dirty and smells like urine. I'm am surprised the state hasn't shut it down.

Overall, I had a great experience and they met most of my recovery needs. No, they do not offer all…read moreof the amenities mentioned on their website or brochure, but "They're working on it." They really were a great group of people and the patients were even more awesome. God bless, the Tech's and staff of the front lines. The road to recovery is no easy process. I stayed 18 days and all in all, though chaotic at times, this place has a special place in my heart. They are BRAND new, so be patient and trust the process, they truly are working on getting everything up and running. Do NOT go to RCI in Falmouth as your next steps. You will be sorely disappointed. God bless and best wishes on YOUR road to recovery!

I've been to Bedrock years ago and had a decent experience. I have been twice this year and they…read moreare under staffed, the nursing won't give you important medications like antidepressants, thyroid meds and have given patients the wrong meds or wrong dosages. They also over dose the tapers so you are a zombie. It doesn't matter if you're a 100lb young woman or a 350lb 50 year old man, the Valium and Ativan taper is the same for all. Case management acts like you're an inconvenience and will mess up your short term disability and/or FMLA or avoid you all together. There was an instance where a 50 year old man snuck drugs in and was telling everyone to come to his room to get high. He targeted a young 20 year old woman, went into her room, GROPED her and stalked her. This was reported to staff for days who did NOTHING but "take a report". She was terrified of him and myself, as a small female had to stand up to him and tell him to stop, and that he needed to leave the facility, again staff did not back me up. Thankfully he didn't get violent with me but through a fit and left on his own. Most recently, a tech staff member was caught taking photos and videos of female clients. This staff member was hired by a family member who is CORPORATE ADMINISTRATOR. People who are sent here just for a day or two observation are being kept for a week and being pressured to stay for their 30 day program. They will also lie to detox patients that their insurance isn't accepted at other rehabs they want to go to so they are forced to stay. They make you believe you don't have the right to use your phone to find out the truth for yourself. Or they tell detox patients to go upstairs to Bedrocks rehab program for a few days because a bed isn't available at the rehab they want to go to and then force them into staying by saying they signed a contract with their rehab program and if they leave it'd be considered AMA. I have no idea who the director is but they're only looking for $$$, they cut costs everywhere they can from food to basic meds they should have on hand. Their techs work their butts off and are paid crap. They have the wrong approach because the recovery community knows Bedrock is an absolute zoo and a disgrace. The only people who care are most of the techs and some of the nurses. I won't be surprised when they lose good employees because they're sick of it too. It's unfortunate because Springhill and Mayflower are owned by the same parent company and have great programs. Do not go to Bedrock, it claims to be high quality care but it's basically the new Highpoint.