Randy did a fantastic job removing some significant dents from a vintage Conn 8D Horn I had…read morerecently purchased. The instrument was, annoyingly, damaged during shipping from the seller. Randy's work was marvelous; one must look carefully to see any trace of the previous damage. Additionally, his prices were very, very reasonable given the quality of the work. I will be bringing him instruments in the future for normal maintenance as well as any emergencies. Highly recommended.

Could not be happier dealing with Randy. My hometown instrument tech (in the Norfolk area) retired,…read moreleaving me (and a stable of saxes) bereft. I heard great things about Randy on the noteworthy Sax on the Web board, and tried him out with my near-junker alto. He spotted a couple pad leaks, regulated some wonky keys and generally made it sound better than I had ever heard it sound. Then he took on the acid test: An overhaul of my 60-year-old Keilwerth stencil bari, an absolute screamer pro horn. Full repad, tone-hole leveling, general tightening of the mechanicals. But what really blew me away was his attention to detail: "Yeah, this one rod was a little worn after all those years ... so I took it off, moved it a couple millimeters and re-soldered it." Oh, and he was apologetic that he delivered it a day or two late ... because Navy and Marine band players came in with emergency repairs. When the pros-of-pros are coming to your tech, you know you're found a good tech. My horns certainly agree.

I needed to get my cello tuned (tried doing it myself but my C-string was being finicky and I was…read moreweary of dealing with the pegs), so I called to confirm they had someone that could tune my cello and they said yes. Staff was so nice, and I ending up buying a tuner for my cello as I needed one and wanted to support the shop. Location is great: pretty neighborhood and right by a cafe. Street parking was easy the day I went. They do music lessons and sell instruments, sheet music, tuners, and more!

Very nice staff. Bought an acoustic pretty quick. It's a small selection but everything they have…read moreis very good for a mid range situation.

Not often that you come across a real music store these days but this is one! Love this place.read more

By far my favorite place to buy guitar gear! Love all the people who work there, they're all super…read morekind and fun to know! All my guitars (Fenders, PRS, Seagull, Jasmine) have been purchased there, and they always make the payment plan process super easy. They also have amazing guitar instructors who will help you play very proficiently. It's a fun place to just hang out and try new stuff too. Absolutely recommend if you're local or in town visiting! Roger, Adam, Dylan, Cole, et al. are amazing folks who will help you get what you need.

Middle C Music is a convenient place for most musical needs, with a focus on students. A wide range…read moreof sheet music is available. There are studios for lessons and a helpful staff. Lots of instruments and some setups where you can explore different instruments and effects.

Friendly efficient staff, decent violin I needed to rent at a reasonable rate for a couple of…read moremonths.

Greg is a complete professional. I I was gifted a very well used classical guitar. I told Greg to…read moredo whatever needed to be done to make it usable again. Two days later, I picked up a perfectly playable guitar. Given what he had to do, I was pleasantly surprised at how reasonable it was. I would not hesitate to use Greg's services again.

I have been going there since around 2010 I think and this is the only place I go. I'm in Greenbelt…read morebut he does terrific work at a great price and I couldn't ask for better.

A coworker recommended going, I was reluctant since I live on the VA (other side) of the city. But…read moreOMG. The inventory was amazing. I was actually overwhelmed by the number of guitars and amps in stock. Literally thousands. What I thought would be a 10 min max, look around, buy a pack of strings (I always try and buy something at non chain music stores) turned into a 2 hour adventure. Rows and rows of guitars. I was at first intimidated and it took a bit to get my bearings as how the instruments were organized. LPs over here, Fenders over there. Did I mention there were "like 2 thousand guitars. Then I was shocked at how reasonable the prices were. After 45 minutes I had decided I was definitely getting a new guitar that day, then what to choose? Narrowed down between 2 that I wanted and matched what I could afford that day. The guy who rang me up, saw it was my first purchase there and knocked a few bucks off and threw in a new set of slinky strings. Look if you are looking for a posh music boutique store with fancy displays, this is not the place for you. But if you are a musician looking for quality gear that is priced right and huge inventory, this is the place. I am already planning my next visit with a bigger budget.

Fantastic store!!! Came looking for a orange micro dark, they had like 6 of them and let me try…read moreeach one till I found one I liked and on top of that they gave me a 20$ discount because it was my birthday!!! Highly recommend!!!

Potter Violins is the best string shop in the country!! They are very knowledgeable on their fleet…read moreof fine instruments and provide excellent service.

This is purely for customer service since I'm still looking for my unicorn viola bow. I want to…read moregive a shout out to Yan who helped me test several bows. He was super friendly, knowledgeable, and most importantly patient as he took the time to help me try out bows in several price ranges. I now have a better sense of what I'm looking for as my search continues. I'll definitely be checking in with them periodically to see if and when they get new inventory. Thank you, Yan!

Ever since my first review over 14 years ago this shop keeps getting better and better! I'm used…read moreto other chain guitar shops that only chat with the guy who's with me but action music treats everyone the same! Hilarious (dis)respect! Jk. They are amazing and make everyone feel welcome! I stop by time to time to browse and purchase items or get service done. I would highly recommend as I was expecting a restring of an acoustic and a small electric guitar repair to take a few weeks but I was in and out in under 30 minutes. I really have to thank Mr. Matt and the rest of the incredible staff. It makes me want to continue my music journey and come back very often. A big plus is their location now. Parking is ample and signage is clear!

I want to thank Mr.Mike for helping me figure out if my parts were genuine. Awesome dude. Always…read morehelpful when it comes to gear! His Knowledge is very extensive and amazing! Love that guy! And also want to thank John and Matt for the Mods to my guitar. Its always love when i come here, i drive an hour in traffic just because i know these guys are human and know their stuff! Always good Vibes and Beautiful instruments here! If you want a Rare and Unique guitar or amp, simply walk in and see what speaks to your soul! Im beyond happy with my last visit. Legendary Guys and Legendary Shop. Thanks Guys

Luis provided fair estimates for our guitars, indicating that one did not truly need work. His…read morecareful attention to my guitar were spot-on, making it more comfortable to play, and better at holding the tuning. A meticulous, responsive professional.

Just left Luis's shop after having two ukes repaired - one midrange with the bridge peeling off,…read morethe other a very expensive custom instrument that had developed an awful buzz. He fixed the latter in about 5 minutes for $20 - best $20 I've ever spent. For the former, he gave me an overview of the issue, what he needed to do, and how much it might cost. He finished the job a few days later and charged me the lowest end of his estimate - he could've charged more, but apparently the repair was smooth and easy. It's good to know you're dealing with an honest man. I'll definitely be going back to him for any future repairs!

My phone was repaired perfectly in the time that they quoted. Parts availability seems to be an…read moreissue for certain phones, but it appears that they communicate accurate availability times to their customers. It was nice that they have wifi so I could do some work as I waited, but the waiting area does not have power available, so charge your laptop beforehand.

I'm very happy with the customer service in this store. I like their honesty. I trust the staff to…read moredo their job very well.