I used to recommend Rockville Equipment but after my tractor cost over $900 to repair (with additional "fixes" I didn't ask for) come to find out, they excluded normal repair/maintenance items. No fuel filter or oil filter. But they did replace the carb I had just cleaned, which was working fine. And no, I never got the call I requested telling me the repairs they suggested. NOTE: they had it last year but I'm just now realizing about the fuel filter and oil filter. Didn't think I would have to check the obvious. read more

Good quality products and excellent customer support. Friendly family business. Accurate honest diagnostics and repair work.

Had my first experience this morning with an employee named Bill who was extremely rude! Could not believe the tone he was taking with me. Spoke to the owner who supposedly was surprised since Bill had worked there for seven years and not had a problem. Well guess what, now you do. I will never deal with nor recommend this company ever again. UPDATE IN RESPONSE TO OWNER: Joseph. You're not sure why I wrote this review? Because I had a unprofessional interaction with one of your employees. As a business owner, you need to know this. Your response is not entirely true. When I saw the truck backing up into the driveway and saw your employee loading up my brother-in-law's tractor, I had no idea this was a scheduled pick up. Nobody was home. My sister was very sick in bed. I was up all night with her. I politely asked him, "Is this an authorized pick up?" Bill's response to me was, "I don't know" in a very snotty tone. I then asked him again. "Is this an authorized pick up?" Bill then went into the truck, grabbed a clipboard and put it in my face without saying a word to me. I did say to him, "I really don't appreciate your unprofessional tone with me. I'm simply asking a few questions." Again, he was very rude and unprofessional. That's why I wrote the review. read more

Spent $450 for a "tune up" on my riding mower last March. I mowed a (flat) lawn with no obstacles in it maybe 12-15 times over the next 15 months; I didn't even do fall cleanup with it. Yesterday, the deck belt snapped. They recommended that we "change both belts", and said "there was nothing they could do because it was over a year old." I never had a problem with my mower until bringing it to Rockville Equipment. It's obvious they don't stand by their products or services. Take your business somewhere else. read more

Family owned, always friendly, no pressure sales, customer satisfaction is #1 priority. Love their husqvarna brand of equipment. read more

Always like to support local businesses and these guys always offer excellent service. Their product line is good and I will definitely buy my next piece of equipment here read more

Best dealer around! Great customer service and work hard to get stuff fixed in a timely manner and not kill you on price. I've been to other dealers as I am in landscaping and they wanted me to leave the machine for two weeks just to tell me what was wrong and charge a fee on top of it. Rockville Equipment guys have put their lunch away to check what's wrong and help me come up with the best solution to get the machine back online. They are second to none! read more

In this past calendar year I've purchased both a ride on mower and a line trimmer, as well as had my snow blower serviced by their mechanics. I've shopped both of my purchases on Amazon and other places to find a cheaper price and Rockville Equipment always beats them. This is the go-to place for your every need. They deliver, provide tutorials on their products (both in person and in over the phone if you're in a pinch)and have honest decent business practices where their sales people are concerned. I'm a customer for life. read more

I wanted to pass this on. I just had my Ariens 11.5 HP snowblower serviced by Rockville Equipment. They picked it up and redelivered it for around $50. It was smoking from the side of the engine and was not always going into drive. Got a call back from Jim (son of owner). Turns out it was a mouse nest in the air intake :-). This caused the head to overheat and gasket to let go. They repaired and fixed the drive. All told it was a bit over $250 redelivered. This past summer I had problems with my older 13.5 HP Husqvarna mower. Good machine but wouldn't start and stay running. I had spoken with Jim at the time before I had them pick it up. Wasn't sure it was worth repairing as it was older. Problem was it was going to cost about $1500 to replace. He took the time on the phone to diagnose what the issue might be based on what I was describing. Likely starter and solenoid. Sure enough, that was the main issue. They repaired and went through entire machine and also fixed some of the safety systems on the mower. All said, it was a bit over $350 redelivered. Runs like new! Great company! read more

Bought a Husqvarna mower from a different place. When mower was delivered to us, it was leaking oil. Was told to go to a husqvarna dealer and ended up with Rockville Equipment. After they took our mower, we received no communication for weeks. Had to call 6 - 7 times, before they would call back to give status. The office does not know what their people are doing as every time we called the office, the lady in the office had no idea on the status. Was finally told that there is a hose with a leak and they fixed it by putting an electric tape on it. We called the Husqvarna manufacturer and asked if putting electric tape on a hose to fix a brand new lawn mower sounded right. The manufacturer said no, the dealer needs to replace the hose. Spoke with one of the owners - Jim Gochee (he said he is one of the owners) and explained what the manufacturer said. Jim got belligerent and yelled stating that he has been fixing mowers since he was seven and putting on an electric tape was perfectly acceptable. Told him I am only passing on what the manufacturer told me. Told him I would like to have the hose replaced. He refused. Jim is rude, obnoxious, and doesn't care about having a long term customer. The mower was brand new and under warranty, If he fixed it the way it is supposed to, Rockville Equipment could have had a long term customer. Wouldn't you like to get your hose on a lawn mower fixed with an electric tape after having spent $3500 on it? read more