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    Rocky Mount Chrysler Dodge Jeep Ram

    3.0 (2 reviews)
    Open 7:30 am - 6:00 pm

    Services - Rocky Mount Chrysler Dodge Jeep Ram

    Auto general diagnosis

    Auto no-start diagnosis

    Auto noise diagnosis

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    2 years ago

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    Tripps Automotive Service

    Tripps Automotive Service

    5.0
    (2 reviews)

    On the drive home from visiting my parents in South Carolina, my car started shaking, for a brief…read moresecond we thought maybe it was the road and switched lanes, but the shaking continued. My husband was driving and was able to get to an exit and pull over in no-man's-land North Carolina (right outside of Rocky Mount). My hubby popped the hood, checked the oil and some other stuff and all looked good to him. My brother and I know nothing about cars, so we stood by my hubby's side in support and in hopes that the hubby didn't ask us for help (LOL). We turned on the car again and it immediately started shaking, we had a solid 300+ miles to get back home to Arlington, VA, so we knew we needed professional help. We called several shops, many were unable to help us immediately, but when we called Tripp's, the person on the phone said they would squeeze us in despite being busy and he understood that our goal was to get my car fixed and back on the road in the same day. So, we contacted Geico, got a tow truck to come get us and we were on our way to Tripp's. Now Tripp's Automotive is a no frills shop, if your looking for some fancy spot, this is not it, this is a straight up car repair shop and I appreciate that. They looked at my car pretty immediately and they ultimately shared that the mechanism that makes the spark plug work, was not working and as a result one of my cylinders was not pulling its weight. My number one question with any car issue is...how much? Tripp quoted my repair at about $300 which I thought was super reasonable. So, the thing is Tripp needed a specific part for my 2019 Altima. While we were all in the waiting area, we witnessed and heard him contact several and I do mean several places to try to get the part he needed immediately. He also called the two nearest Nissan locations (I have an Altima). The best he could do was get the part overnighted to him, which meant we needed to spend the night in NC. The next day, he had the part in hand by 10am, was able to make my repair quickly and we were on our way. What I want to say is, Tripp and his troop were HONEST and communicative throughout our ordeal. I trusted him, I felt his quote was reasonable and the final cost of the repair and labor aligned with the initial quote we received. This was a true car repair shop, that's what they do and I am happy to throw them a 5 out of 5 review. Thanks Tripp!

    My husband and I stopped here, when our van started acting strange-we were on our way from Florida…read moreto Maryland, so we were in a bit of a bind. The nice guys at Tripp's Automotive fixed our van, and got us on our way. Very nice guys, very reasonable price-highly recommended!

    Rocky Mount Chrysler Dodge Jeep Ram - autorepair - Updated August 2026

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