The staff is very helpful, kind and professional. The office in Aurora was very busy, and yet one…read moreof the women at the front desk took a wheelchair to help one an elderly client at the elevator. I overheard the front desk, patiently explaining treatment for a bone infection. From the front desk to medical assistants, to the doctors. This office is very professional, clean, and very, very kind.

Do NOT ever work in the Billing Department. The manager is inexperienced and micromanages. No…read moretraining for anyone, and yells and screams at people without reason. No discipline is applied to the manager, and they go back to the billing staff. I highly recommend that no one work there.

This doctor has a bedside manner akin to what one might imagine of Attila the Hun. When my husband…read morewas hospitalized for what appeared to be septicemia, we had the distinct misfortune to have Dr. Messa assigned to his case. We asked (dared to ask!) what were the results of his earlier blood tests; she flew into a completely inexplicable rage saying we had no right to hold her accountable for the test results not being explained or given to us. Clearly overworked and way too stressed out for patient interaction.

Finding the place was very easy. We had to ring the buzzer before we were let into the clinic. I…read morethought that was cool and very different from your usual doctor's office. I was greeted upon entry and checked in for my appointment. The ladies were very nice and friendly. I had to fill out some paperwork before my appointment. I waited about 10 minutes to called to the back. My vitals were taken and then we waited on Dr. Kleiner (Betsy). Betsy is the absolute best doctor and I love her. She is very thorough and she talks to her patients with love and compassion. I was very pleased with our care plan of action for me. He was very upbeat, funny, polite and down to earth. I recommend her to family and friends. The office was clean and pleasantly quiet.

Dr. Hackenberg is very knowledgeable, kind, and personable. He is prompt, and explains everything…read moresuccinctly. His office staff is very friendly. Highly recommend!

Great care Great People Efficient , and Extremely Clean A pleasant experience for having a…read moreprocedure done.

I am beyond disappointed with the care I received at Adventist. I came in struggling with…read morepneumonia, and the doctor I saw completely brushed off my concerns. Despite telling me they would prescribe Prednisone to help me breathe, they never actually called the prescription in. I relied on that medication to recover, and their failure to follow through has left me in a position where I can't breathe and my condition is rapidly worsening. Furthermore, I specifically asked the doctor to check my ears as I was feeling pain; I was told 'everything was fine.' Less than 24 hours later, I have a massive double ear infection. Because of this negligence and the lack of promised medication, my family has had to travel out to help care for me while I consider returning to the ER. This level of dismissiveness and lack of basic follow-through is dangerous. If you are looking for a provider who listens and actually manages your treatment plan, look elsewhere.

Big waste of time and money. The doctor did nothing. They did a PHQ-9 screening before the…read moreappointment for everyone in the waiting room prior to the visit. And then the doctor proceeded to minimize all concerns, didn't know about my other doctors concerns or testings or imaging, and tried to blame all symptoms on trauma, anxiety and imagining things. The doctor didn't even do a physical exam. He did look at one spot on my skin that I pointed out (one of the many), but he did nothing else. Didn't even order any testing, even when he was unaware that I've had testing (he was just willing to let me go without any investigation). Even with photos and videos and lab results that verify my symptoms. Ya, just completely dismissed, and it just felt like a scam.

The quality of care my daughter received from Dr. Jhaveri was exceptional. He followed her closely…read morewhile in the hospital and her aftercare. He kept us well informed of her treatment and took the time to listen to our concerns and answer all our questions. At her follow up office visit the staff and MA were all so helpful and supportive.

LOOK AT ALL THE BAD REVIEWS THIS OFFICE HAS!!!! This office…read moreis insane!! For 4 years I have had a "bacterial infection" called Haemophulis Influenza or H Influenza not to be confused with the common Flu!! My PCP did the best he could by prescribing me antibiotic pills for 50 days with no relief or cure. He referred me here May 19, 20, and Dr. Ayyar said I tested positive for H Influenza on Feb 27, 20 so she refused to see me unless I had a Corvid-19 test when I have no fever or any symptoms!! First, this infectious Disease Specialist doesn't know the difference between a bacterial infection and a virus? Second, if it were a virus, I'm not going to have it over 10 weeks after I tested positive for it! Plus, as my PCP said "we're not here to be afraid we're here to treat patients." Dr. Ayyar has no business working in Infectious Disease if she's so afraid of catching something that she refuses to see patients!!!!

I was referred to this "specialist" by my oral surgeon for a serious bone infection. He spent eight…read moreminutes with me. I was quoted an out-of-pocket (not in-network) price-per-day for the I.V. drug I would need to take daily for the next 45 days. It was going to be $75/day. It was a lot but what choice did I have? So I agreed. The infusion started. Before it was over (within 30 minutes), the (very nice) nurse came over to state their billing department made a mistake and it was actually going to cost $140/day. Then she came over again to say, oops, the price had jumped to $175 a day. She seemed truly apologetic and encouraged me to seek treatment elsewhere, almost as if this level of price-gouging was a normal procedure for them, and one with which she was morally conflicted. I told her I'd find an in-network provider. In the time it took me to do that, I still had to continue my infusions there uninterrupted for three more days (although the final day was only $105, for a reason they didn't explain -- probably because they were making all these prices up). Skip ahead two weeks and I received a bill from them where they added an additional $175 to each day due to a "clerical error." I told them I wouldn't pay it. The very kind person in their billing department seemed surprised that I refused to pay for their error, almost as if this kind of price-gouging was commonplace and the patients just pony up the dough. No thank you. So she told me to rip up the bill and rip up the next one, too, if one came. Good advice, and it earned you an extra star.

Met with Dr. EllenBogan, thorough in review, going over medications and providing quality of care…read morewhich is why we see her! It is clean and tidy offices. Office and medical staff is friendly and knowledgeable.

From the owner: WIDC remains committed to our primary mission of providing timely, compassionate, and expert…read moreconsultations in every aspect of Infectious Disease to all patients of the hospitals and community we serve.