Big waste of time and money. The doctor did nothing. They did a PHQ-9 screening before the…read moreappointment for everyone in the waiting room prior to the visit. And then the doctor proceeded to minimize all concerns, didn't know about my other doctors concerns or testings or imaging, and tried to blame all symptoms on trauma, anxiety and imagining things. The doctor didn't even do a physical exam. He did look at one spot on my skin that I pointed out (one of the many), but he did nothing else. Didn't even order any testing, even when he was unaware that I've had testing (he was just willing to let me go without any investigation). Even with photos and videos and lab results that verify my symptoms. Ya, just completely dismissed, and it just felt like a scam.

The quality of care my daughter received from Dr. Jhaveri was exceptional. He followed her closely…read morewhile in the hospital and her aftercare. He kept us well informed of her treatment and took the time to listen to our concerns and answer all our questions. At her follow up office visit the staff and MA were all so helpful and supportive.

Dr.Richards was my Infectious disease doctor when I was hospitalized at UC Health. My condition…read morerequired daily antibiotic infusions for an extended period of time. He referred me to his facility for this treatment, which I received from May until the beginning of July. The plan was for my colon to heal during this time. Becky and Antonio were awesome in the front. All the nurses were upbeat and professional, and I wish I'd have gotten all their names. I appreciate the care they provided, as well as that of Dr. Richards. This type of facility is interesting. When you arrive you pick your seat from an assorted variety of comfortable chairs. A nurse will almost always greet you even if she or he is unable to immediately attend to you. I had a PICC for my extended treatment, as did a lot of other patients, but there were still a lot of needles being poked in veins. This took some getting used to for me in an open, non-private environment. That's why I didn't take pictures--it just seemed too invasive. Kind of reminded me of my Step-Dad's dialysis facility. My treatment only took 15 minutes, and I rarely had to be there much longer than that, even on weekly blood draw days. These nurses multi-task exceptionally.

During a recent hospital stay for my husband, we were connected with Dr. Coulter from RMIDS. We…read morecan't say enough about her care and treatment. She was thorough, informative, and kind. She listened intently to the lengthy medical history and formulated a treatment plan that was spot on for resolving a raging infection. We also visited the infusion center for IV antibiotic training and found all of the office staff to be great, especially Clare. We would highly recommend this practice, and specifically Dr. Coulter, to anyone needing this type of provider.

LOOK AT ALL THE BAD REVIEWS THIS OFFICE HAS!!!! This office…read moreis insane!! For 4 years I have had a "bacterial infection" called Haemophulis Influenza or H Influenza not to be confused with the common Flu!! My PCP did the best he could by prescribing me antibiotic pills for 50 days with no relief or cure. He referred me here May 19, 20, and Dr. Ayyar said I tested positive for H Influenza on Feb 27, 20 so she refused to see me unless I had a Corvid-19 test when I have no fever or any symptoms!! First, this infectious Disease Specialist doesn't know the difference between a bacterial infection and a virus? Second, if it were a virus, I'm not going to have it over 10 weeks after I tested positive for it! Plus, as my PCP said "we're not here to be afraid we're here to treat patients." Dr. Ayyar has no business working in Infectious Disease if she's so afraid of catching something that she refuses to see patients!!!!

I was referred to this "specialist" by my oral surgeon for a serious bone infection. He spent eight…read moreminutes with me. I was quoted an out-of-pocket (not in-network) price-per-day for the I.V. drug I would need to take daily for the next 45 days. It was going to be $75/day. It was a lot but what choice did I have? So I agreed. The infusion started. Before it was over (within 30 minutes), the (very nice) nurse came over to state their billing department made a mistake and it was actually going to cost $140/day. Then she came over again to say, oops, the price had jumped to $175 a day. She seemed truly apologetic and encouraged me to seek treatment elsewhere, almost as if this level of price-gouging was a normal procedure for them, and one with which she was morally conflicted. I told her I'd find an in-network provider. In the time it took me to do that, I still had to continue my infusions there uninterrupted for three more days (although the final day was only $105, for a reason they didn't explain -- probably because they were making all these prices up). Skip ahead two weeks and I received a bill from them where they added an additional $175 to each day due to a "clerical error." I told them I wouldn't pay it. The very kind person in their billing department seemed surprised that I refused to pay for their error, almost as if this kind of price-gouging was commonplace and the patients just pony up the dough. No thank you. So she told me to rip up the bill and rip up the next one, too, if one came. Good advice, and it earned you an extra star.

Finding the place was very easy. We had to ring the buzzer before we were let into the clinic. I…read morethought that was cool and very different from your usual doctor's office. I was greeted upon entry and checked in for my appointment. The ladies were very nice and friendly. I had to fill out some paperwork before my appointment. I waited about 10 minutes to called to the back. My vitals were taken and then we waited on Dr. Kleiner (Betsy). Betsy is the absolute best doctor and I love her. She is very thorough and she talks to her patients with love and compassion. I was very pleased with our care plan of action for me. He was very upbeat, funny, polite and down to earth. I recommend her to family and friends. The office was clean and pleasantly quiet.

Dr. Hackenberg is very knowledgeable, kind, and personable. He is prompt, and explains everything…read moresuccinctly. His office staff is very friendly. Highly recommend!

The staff is very helpful, kind and professional. The office in Aurora was very busy, and yet one…read moreof the women at the front desk took a wheelchair to help one an elderly client at the elevator. I overheard the front desk, patiently explaining treatment for a bone infection. From the front desk to medical assistants, to the doctors. This office is very professional, clean, and very, very kind.

Do NOT ever work in the Billing Department. The manager is inexperienced and micromanages. No…read moretraining for anyone, and yells and screams at people without reason. No discipline is applied to the manager, and they go back to the billing staff. I highly recommend that no one work there.

I have been going to Dr. Woods for years now and she is the bee's knees! She really takes the time…read moreto talk to you and explain things - she has a great way of helping you understand without making you feel like an idiot. She also reminds you of the things you should be doing in a way that you don't feel you are being scolded. She makes me want to take my vitamins! I really appreciate and respect how she cares for her patients never rushing you and always being very thorough.