Newer and nice! Employees are above average and most are very friendly. Exercise room is large…read morewith a lot of cardio machines and a few dumbbells. Plenty of water pressure in the shower. If you use Digital Key, you will still need a card-key from the front desk to make the lights work in the room. Very annoying! The food in the restaurant is shockingly delicious! I really enjoyed the ribs and the steak looked great as well. The atmosphere is cold & sterile unfortunately but I can vouch for the chow!

I stayed here on a recent Saturday evening. I had a very early morning flight out the next day. The…read morehotel is fairly new, somewhat easy to access and there are plenty of amenities around. Also, they were reasonably priced. Heads up on a $15 parking fee. I've seen other hotels charge more. I stayed on the 2nd floor. Bed was comfy and it was relatively quiet. I liked the check-in from staff later. They wanted to be sure that check-in went smoothly and that I had everything I needed. I didn't have an opportunity to get breakfast before leaving. They start serving at 6:00 am. Overall, I was satisfied. It also helps that I'm biased being a Hilton Honors member. I would stay at this hotel again. I recommend considering them. Also, it's about a 10-minute or so shuttle bus ride from the hotel to the airport.

This is the third time my husband and I have stayed here. The first two times were more than a…read moredecade ago. We use for convenience to the UCH Anschutz medical center in Aurora. Our more frequent doctors are conveniently in Boulder and Longmont. But some surgeries do need to happen at Anschutz. It's a facility that draws patients from several states so nearby lodging is important. SpringHill Suites was one of the first. There is a Hyatt next door. They share a shuttle service that takes patients and family members across busy, 8 lane Colfax to both University Hospital and Anschutz Outpatient Pavilion, Sue Rodger's Anschutz Eye Center as well as to Colorado Children's Hospital. This visit was planned for my husbands eye surgery and though a day surgery with a post op appointment the next day, we decided to stay over until he was cleared to drive back to Boulder as I don't drive because of a low vision condition. In winter, the extra time is even more important. The hotel has rooms designed and priced for this need. It was less expensive to stay here than to pay for car rides back and forth each day. The rooms are small studio suites with comfortable furniture and linens, micro fridge and micro wave and workspace with lots of lights and charging plugs. The room we had was nearly identical to what we had a decade ago, so upkeep and updating must be done regularly. The staff only changes linens as needed to save water but they were happy to leave off extra towels for our 3 day stay. The lounge downstairs serves breakfast staples as many do. Simple stuff my husband was ok with though I needed more options but u was free to do this while he was in surgery. There is a bar for evening that we did not use. There was a small convenience area with sodas, snacks, and. Serious treats but they were out of a few things he wanted, like ice cream. The rotating staff members were all helpful and pleasant. We used the shuttle on surgery day but walked the next day in nice weather for a little exercise. Shuttle driver was very feelingly. The second day there was a phone issue at the Hyatt next door that prevented us getting the shuttle though we didn't really need it anyway.if the weather had required it, I think we had plenty of time to have it resolved. The walk was only 6 minutes, using the pedestrian bridge over Colfax, which you are not allowed to cross on foot. It is prominently posted at the corners where it had been allowed in the past before the road got so wide and busy. One thing we noted different on this visit was that we were given a room facing Colfax as in the past , both times, we had rooms facing the parking lot. It was very noisy even with the heavy drake across the window. Take parking lot if you can get it. We will if there is a next time. Another small annoyance was that our 3rd floor room smelled lightly of bacon for about 30 minutes as the breakfast was being cooked. That had not happened in our first floor rooms a decade ago but I am not aware if they even served breakfast back then.

I thought everything was great, when I had stayed a single night, but then I saw that they charged…read moremy 3 times for the one night's stay. I was able to get a refund on one of the charges, but they then convinced my credit card company that I had "canceled" one room (too late for a refund), while simultaneously booking a "new" room for that night, which is why both charges should be "valid". I can't get ANYONE from the hotel to contact me regarding this. Traveler beware. They don't care for their guests, they will bilk you out of as much as they can. Room rate was supposed to be $130+, but I was ultimately charged over $500 for one night.

Ok, but this Hilton brand has lost its luster, popular with business travelers most of DoubleTrees…read moreget a lot of business, government and construction/road crew contract guests. Our room was ok, clean and ok, but not as comfortable with the Home2 chain also by Hilton that we prefer. The staff was usually engaging, even the ground staff and the room service staff. We got to breakfast late and the hotel was getting ready for an all-hands staff meeting. We were welcome to stay in the lounge while they had their meeting and it was clear that customer service and hospitality was important to them and it showed in how they all treated us. I would say the stay was more professional, friendly and engaging than we expected from this price point. And yes they still have the cookies but they are no longer locally made and although warm they tase more like frozen cookie dough than they used to have. I think all DoubleTree's do that now.

Jack and Drew greeted me promptly and professionally at the front desk. They were friendly and…read moreinformative. The customer service here speaks volumes to their organization!

Check in process was seamless. The hotel room was clean. The hotel itself was also clean. You get…read morefree breakfast as well when here. Everything that I need during my stay was provided. Honestly, I'm super happy during my short stay for work.

I am giving this hotel 5 stars. We normally stay here when visiting my brother. He recently passed…read moreaway and I've been here for three weeks getting his estate settled. The manager Cimmone was very, very helpful and treated us at check-in with condolences. She even left a bag of snacks and drinks in our room with a touching letter that made me cry. Such a kind and thoughtful thing to do. Our room was very comfortable and clean. The staff very nice. Breakfast was quite good. We will be returning to visit my brothers graveside in the future and will plan on staying at this hotel. Thanks for everything.!!

Great reasonable place to stay if you are near the Denver/Aurora CO Airport area. There are many…read morestores within walking distance, the hotel itself is very clean and has indoor pool and hot tub.. the room was clean and comfortable and everything works parking is free... Cons : you need a wall adapter for recharging your phone, there are no USB connection in the rooms..

Room smells like cat pee. "We are a pet friendly hotel. That's what happens."…read more Swimming pool walls are gross and black with grime. A piece of paint/whatever fell from a peeling vent pipe when we walked in. The bed springs squeaked every time we turned over. Who even has beds with springs anymore? The lobby is nice, but the rest of the place is a dump. Of rather be happy with the room and bed than think the lobby is awesome and the rooms are an assault on the senses. Just - Yech.

Okay for a quick stay. 3 stars…read more Pros Convenient location to reach downtown Denver or the suburbs. Hot breakfast included (coffee/tea/juice, eggs, sausage, corned beef hash, oatmeal, bagels, toast, apples/oranges). Good housekeeping service--when requested. Hotel staff were pleasant. Outdoor pool was clean. Cons Vagabonds wander from the tram station across the street around and sometimes inside the hotel. Several times the front desk was left unattended, which was a safety concern. I witnessed what appeared to be a drug deal transaction occur directly in front of the hotel's front door entrance. If you don't request housekeeping, you won't receive it. Upon entry there were hairs from previous guests in the beds and bathroom. The room could have initially been cleaned a little better. Some food items were not available, such as potatoes and corned beef hash, on a busy Saturday. One day there was corned beef hash but no potatoes, and the following day there were potatoes but no corned beef hash. The hallway area in front of the elevator smelled of smoke several times. One evening, smoke wafted into the room at 1:00 am. I had an okay stay, but may want to consider other locations for a future visit.

This hotel charged me for an early check in; supposedly for a clean room. The room was not clean…read more The next morning we discovered bed bugs. My 13 year old daughter was treated for them... shots and three medications that we couldn't get until we arrived home to Oklahoma. I were charged for the cancellation of the following night because we were 45 minutes late checking out due to this issue. So I paid for two nights and 100$ extra for a filthy room. I was never allowed to speak directly with the manager. The staff was apethetic; no apologies and no refund. I was taking care of a family emergency; I am on disability and this was expensive, gross, and unacceptable but should never happen to a child regardless.

Everything,but the dogs, staff is amazing Jay the manager is great good job and worker . New…read moremaintenance man knows his job hes great as well ‍

Revised Review/Complaint Rating: (Updated)…read moreI am officially changing my 5-star review to 1 star. This stay has turned into an absolute nightmare. Our Primary Concerns: The neighbors directly above us are extremely rude and disrespectful. They bang, jump, and run across the floor all night long. We haven't slept in nearly six nights straight, which is unacceptable given we have to wake up early for work. To make matters worse, when we politely asked them to be quiet, they became nasty and intentionally louder. The walls and bed vibrate and jiggle from the impact of their noise. We are not the only guests they are disturbing, yet the front desk has failed to remove them or resolve the situation. We have reported this multiple times, and management refuses to take action. Final Notice: If this is not resolved immediately (as of 1/28/26), we will be forced to call the police to report a violation of the local noise ordinance and disturbing the peace. We are also requesting a full refund for this horrendous experience. Summary: They make loud noise all day and all night. We haven't slept this entire week, and the front desk refuses to remove them or do anything about it. UPDATE 2/3/26 : After they received our rating they kicked us out and stole all of our money that we paid cash for 3 weeks. Then she tries to claim we have pets when we have zero pets. Trip type: Family If you look at our receipt on the right corner it shows we are good until March 24th 2026 j scratched it out and changed it to February 27th 2026, and then today evicted us because she did not like the bad rating we left on Google. And now all the ratings that we leave on Google she blocks from the public and or deletes. This woman goes by the name of Jay & Rachel. And she claims she's the property manager and also claims she's the property owner depending on what day it is.

Rooms are modern, well cared for, clean, and comfortable. Bathrooms are especially beautiful and…read morefunctional. I would recommend better lighting on the full length mirrors in the main part of the room. The heating and cooling was also quite temperamental. Accessibility to a microwave for leftovers from the downstairs restaurants would also be ideal. 3 stars. The general hotel layout feels quite disjointed. The lobby has a cigar and jewelry store that feels out of place. The placement of the lobby restrooms in reference to any other part of the lobby or Ovest Via seems unnecessarily distant. Sufficient parking for all of the businesses inside/connected to the hotel seems to be an issue. 3 stars.

A very nice place to stay if you're in the Parker area. Some of the high points:…read moreFree parking Adjacent to an amazing Italian restaurant and a brewhouse Easy walking distance to many restaurants and stores Modern rooms Keurig coffee makers Great big showers Security doors on all floors Friendly staff A few points to note: Parking right in the immediate vicinity of the hotel fills up early and fast! Grab your spot and the. Hoof it to one of the close-by restaurants I was disappointed I couldn't order a second glass of wine at the Italian restaurant to take to my room. Something about no alcohol license at the hotel... The small keurig coffeemaker in the room gave me fits so I gave up (even after they switched out the one that wasn't working), and just went down to the lobby for coffee in the morning A minor thing: I didn't care for the soaps which smelled, to me, like old-fashioned men's aftershave. But other than these few minor things, I would definitely return on my next visit! Oh yeah, and don't forget Matt's Big Breakfast is also there...! Lots going for this boutique and classy establishment. Book it. You won't be sorry!

I had probably the worst hotel experience I've ever here. I reserved a hotel through Expedia and…read moreplanned to pay when I got there. It was supposed to be $170. When I got to the hotel, the front desk person said he couldn't find my reservation. He ended up finding it and then told me that the double queen room that I reserved was not available and that expedia doesn't check those kinds of things. I showed him the reservation on my phone and explicitly said I was staying two nights, which he also saw in the reservation on my email. He said he would help me and book it through their system and that I would have to take a double bed room with smaller beds for $118. That actually worked out great for me and I said yes. The next morning I left for the day and when I came back, all my stuff was gone. Obviously I was scared that my stuff got stolen and I went to the front desk to ask where my stuff was. The staff was extremely rude and told me that I only booked one night and that they called me all morning, which they didnt, I hadn't received any call from anyone that day. They made me go to my stuff from the laundry room and pay another $118 for another day. I ended up paying $50 more and had the worst customer service I've ever seen. They were unprofessional, gave me attitude, where lacking empathy and blamed me when it was the person that I checked in with that messed up. Never again. By the way, it turns out that there was only double queens anyways so the whole smaller bed excuse was not true.

Everything was fine until my wife and I were leaving. And were attacked by the morning person…read morebeforewe even checked out . This woman who turned out to be the GM jumped on us for no reason saying my late night lady visitor isnt a checked in guest. My reservation was for TWO ADULTS. YEP Sbe called my wife a prostitute for no reason. Then she tells us to get out of the hotel after I told her to leave us alone. Working on getting in touch with the owners. I definitely want my money back