Grooming girls are great, very knowledgeable and great at what they do. The retail side is another…read morestory, particularly the store manager. We have stopped shopping there and now buy our food at Bridger Feeds and it is actually less expensive.

We have been taking our dog to be groomed every six weeks for the last three years. We moved here…read morethis year and tried this place based on reviews. We have been four times. Each time is very rushed. We get a bath and full body cut with teeth brushing and nail trim. We have always expected a decent grooming to be at least an hour and a half for these services at various groomers. Our dog has never had a single complaint from a groomer and they always say how much they love him. Dee-O-Gee rushes through in 45 minutes. As a result, our dog is not as soft or cleanly shaved as other groomers. His behavior is also very unusual after we pick him up, like he is unusually scared. In November, the groomer told us he needed "too much reassurance" while being groomed and she was not sure if he was welcome back in the future. Not sure a groomer, and not a manager, has the authority to ban a dog based on her personal opinion. She was unable to tell us what went wrong when we asked and then offered to groom him at his next appointment. Very confusing! At today's appointment we were scolded upon pickup and told he pooped at the end. He has never done this in three years and something was clearly wrong. I'm sorry, but I'm also not sure what the groomer wanted me to do after the fact. She just felt compelled to scold me about it for several minutes in front of other customers and staff. Very condescending treatment from groomers who should be prepared to work with dogs of all types. Will not be back.

This place has everything you will need for your pet! I love how they have a great selection of…read moreoutdoor gear like specialty hiking & hunting items. The staff are super friendly & helpful.

Not thrilled about this place. I have used their services and base my experience only on the…read moreinvisible fence services and installation, follow up and in store experience. Services were sub-par, especially training! Dog collar battery replacement fee's were beyond eggregious! Actual cost of replacement via youtube hack was upsetting. In store was comprehensively put together and had good products, but not as community focused as say a Bridger Feed across the way. I base my review on my pet fence installation, battery replacement policy and the feeling they are more more revenue driven than pet well-being/health concious than Bridger or even Murdochs down the road.

I shop at PetSmart for my animals more than anywhere else. The selection is satisfactory, the staff…read moreis friendly, and it's a bonus that Banfield pet hospital is located inside. I like I can get the prescriptions for my pets and their care all in the same place. I haven't used their training facility, but I do recommend the rest of the store. You won't be disappointed.

I went in today and I was upset with the quality of life for these animals. Quite a few of the…read morebetta fish had fin rot due to stress, and three of the goldfish tanks had mounds of dead fish piled on the floor of the tank. The size of the cups for the betta fish are quite sad. There were also tons of dead shrimp in the tank as well. It makes me sad seeing this animals be treated poorly. The adoption cages for the guinea pigs were a decent size today, but there have been times in the past where the cages are super tiny and not well cleaned. I also disagree with the sticker on the guinea pigs cage stating "easy care," because this can be misleading. Guinea pigs and hamsters deserve better treatment and should not always be labeled as beginner pets since they both require more attention and maintenance than what big pet stores advertise. Other than the way they care for the animals, I do think this establishment has a fine selection of animal food and supplies.

Wonderful place for my maximum shedding Huskie mix. They do a great job on my ball of energy and…read morecheck all the details (like ear inspection). She is their number one fan. She recognizes the turnoff to the shop and even stands up at the counter ready for the SPA day. Great treatment and super friendly people.

Andie takes her time with our Yorkie Pippa and she looks gorgeous when she's done. She cuts her…read morewith scissors and doesn't use trimmers on her, creating a beautiful symmetrical teddy bear cut on her face. She is blow dried by hand and not put in a drying cage, which helps Pippa to feel more uncomfortable. Andie has helped us to help Pippa have better grooming practices and behavior to aid her when she visits. She goes in almost weekly to have her ponytail and bow fixed because she doesn't let mom do it yet, but Andie's helping her with that too. Andie always recognizes Pippa and remembers her name and Pippa gives her tons of love and kisses even though she hates the groomer. Pippa has never looked better, even after visiting many extremely expensive "fancy" "master" groomers in Dallas. I can not recommend Andie's Paws and Claws enough, she's AMAZING!

BAN is my favorite, and possibly most frequented store in Bozeman. The staff is friendly and…read moreextremely knowledgeable. The space is warm and welcoming. Most importantly, they have a MASSIVE array of thoughtfully chosen products and I know anything I choose from is going to be carefully sourced, researched, and holistically healthy for my dogs, horses, and cat. I recently moved to a raw diet for my dogs and I'm so grateful for the staff's helpful guidance and the store's variety. I don't know what I'd do without them! Cherry on top, their women owned and ran.

I called on the phone before going into Bridger Animal Nutrition and told the person on the phone…read morethat my dog was diagnosed with cancer and that I was looking to improve his diet to help him fight the cancer as best as possible. When I arrived at the store later that day I was greeted by the person at the front desk. When I told her what I needed she put me in touch with Marissa who already had a nutrition plan written up on her note pad for me based on my phone conversation earlier. I was blown away by how knowledgeable and helpful Marissa was. She helped me pick out the right food for my pup as well as a few supplements known to help my dog's condition. She also gave me several flyers with nutritional information. I wish I knew about this place sooner. Thank you for making my day during this tough time for my dog.

Great feed store. Local owners with a personal touch. High quality products and great service…read more My go to feed store for three horses.

From the owner: Feed, Function, Fashion. Quality Feed for all animals, Functional products for the agricultural…read morecommunity and Fashion for those that enjoy the western way of life.

Excellent service! My pup looked and smelled beautiful! The staff was professional and extremely…read moreaccommodating!

This place has amazing and very friendly customer service! Although I wished some of their…read moreselections could be a little bit larger I understand the building was quite small

I am an ex-volunteer, and I found the way the director treated her volunteers was abhorrent. There…read morewas poor communication among volunteers, and it was not an upbeat environment. I would ask if I needed to improve on anything, and would be told that I was fine. Then later on, would have to deal with her hating on me for various things. After volunteering there for seven years, despite my attempts at communication, she let me go. Rather than handling it professionally, she sent me a scathing e-mail listing why I was an awful person and volunteer. She also made claims that were not true at all. She does this to other people, too. She did it to one of my coworkers recently who had been a volunteer, and she did it to my husband, so I know it isn't just me. In addition, I found her training practices with the educational birds to be questionable. She is very authoritarian when training the birds, and she teaches you to deal with potentially-dangerous educational birds by adopting an authoritarian attitude with them. This does not work well with birds in general, and it does not work in birds of prey. If anything, it makes the bird more potentially dangerous to you, because they do not react to it well at all. They have also had birds come in that, due to their species, have very specific needs, which she did not always attend to until it was too late. At the same time, though, I will admit that they have also saved birds, and not all of their techniques are bad. I am no longer in contact or association with them, and most likely will never be.

I have volunteered with Montana Raptor Conservation Center for 2 years on the Raptor Rehabilitation…read moreside of the organization. My duties mostly include caring for wild raptors that are brought to the Center to receive care and be released. However, I have had the good fortune of interacting with all of the personnel that are employed by the Board of MRCC. In my time with the Center, I have felt nothing but respect and appreciation from the personnel. I am always greeted with a smile, encouraged to learn about the Raptors and the care they are receiving, only do what I am comfortable with, and given timely feedback on ways in which I could improve (both for my safety and for the care of the raptors). At the end of every volunteer shift, the personnel always say "Thank You", and you can tell that they genuinely feel gratitude. All of the practices and procedures at MRCC are centered around providing the best possible care for the birds, both in education and rehabilitation. The education birds are trained and handled with respect and positive reinforcement. The rehabilitation birds are immediately assessed for their needs upon arrival at the Center and then are given prompt care. There is even a veterinarian that volunteers her time to perform procedures and surgeries necessary to return the raptors to the wild! I will say that the head of the rehabilitation side always speaks with respect, but will defend the birds and is here to serve them. If she feels that a volunteer's practices are not befitting the environment of respect and appreciation of the Center, she will defend the interests of the birds and the Center first. Usually this is not an issue, but occasionally some people may be here to serve themselves instead of serving conservation efforts. It's unfortunate when this happens, as I know the head of Rehab truly values her volunteers and offers second and third chances to improve interactions. I also know that she takes to heart all feedback and is a person of self-reflection. Southwest Montana is truly lucky to have such an amazing conservation center supported by volunteers who are lead by three personnel that strive to do their very best each and every day! I feel lucky to be able to volunteer here and to get to learn and interact with these birds and these people. (While I don't have much to do with the education birds and the program side of the Center, I have seen a few of the programs and can attest to their informative nature while also being engaging.)