Excellent customer service and satisfaction. Wayne Whiteside is helpful and the installers are the…read morebest. Will keep coming back and highly recommend these fine folks!

Incredible selection and service. Don't shop the big box stores for those special purchases.read more

Recently we hired David Adams as our contractor to have some under decking installed on the lake…read moreside of our house. David showed up day 1 with his subcontractor and he showed up again to pick up his check. Worked seemed fine initially looking at the finished product . However, some issues began arising a month or two after completion. We tried contacting David multiple times so he could have his guys come by and fix some issues where the under decking was coming apart. There has been no follow up from David so we certainly wouldn't recommend his services to anyone that doesn't stand behind what they build. Rhett Corley

We had them build a deck on our front porch. It was poor workmanship - exposed nails, inaccurate…read morecuts, peeled up boards. They used two different types of wood, so when we went to stain in, it was two different colors. We paid them almost $7k and I regret it.

Great people to deal with I have already started another project and plan to use them again.read more

Let me start by saying, this is the second time using this company this year for counters while…read morebuilding our house. The first time they installed all the countertops. They were great to work with and the work was awesome! This has been an entirely different (very negative) experience and has left me with an awful opinion of their company. I have an email stating the installer would be "at the house no later than 10 am, was first on the books and wouldn't take long at all to install the island countertop." I let them know that I would let my work know that time frame and I look forward to seeing them. Well, I call at 10:30 just making sure I was still to be expecting them with the island today. The office guy was very nice, told me I was first on the books and was supposed to start at 10. He was reaching out to the installer and he would be in touch. Ok...right before 11:30 I get a call from the guy in the offic(Austin) telling me to expect them to be there within an hour. Wait, they should've already been done and I'm supposed to go to work and let him know that. He says the installers kid was sick or something. Ok, I take a deep breath and try to be understanding because I know life happens but it still would've been nice if they could have filled me in. It's now after 12:30 and I find myself calling, again. Beth answered and said she was the office manager. She said she was just told what was going on and kept apologizing. We laughed and I said once again, it just would be nice to know so I can go take care of a client at work that does need to be done today. She says something along the line of her installer didn't feel like coming and doing my job. Wait, what? I said that must be nice and hope he enjoyed his morning off but I can't take another day off and the installation has to happen today. She said she agrees and he will have to make it work and asks what time works for me? I tell her I will zoom to work, have my meeting and zoom back by 3. She said 3 it is and he will be there. I really liked her and she calmed me down and I was fine. Why on God's green Earth have I still never been contacted by this installer and waiting? I call and tell them I need to talk to a manager or an owner because it is almost 3:30 and have still had ZERO contact with anyone unless I called them. The male manager told me that he was sorry but they only have one installation vehicle and they've been busy all day prepping for a big job that starts at six tonight. I said that is weird, I was told the guy just didn't want to do the job today. He said " I don't know who would have told you that!" I said, " I know sir, it was Beth, your office manager." And he just skipped over that and told me they were headed my way now. I just got my island done and it is after 5 with zero apologies from the installation crew and not much sympathy from management seeing as how I was fed THREE different stories/ excuses. Thanks for jerking me along all day Graniteman! Super excited to miss a whole days pay and play catch up for something as simple as the truth would have fixed. I hate leaving negative reviews and rarely do but you guys have really dropped the ball. The picture of the drawers in the comments are the "cleaned, finished" project and I guess thanks for the spare screws??

After much time comtemplating a remodel project, I decided it was time to upgrade my Master Bath…read more I did a lot of research before I selected Capital Kitchen & Bath. From Designer Mary Ann to Project Manager Gerald, I could not be more satisfied with the service before, during, and after the remodel was completed. The project Team consisted of individuals that specialize in their particular trade. I have had no issues since completion and know Capital Kitchen & Bath stands by their workmanship. I highly recommend Capital Kitchen & Bath if you want a professional remodel that will add value to your home.

Completely gutted our primary bathroom and had the good sense to follow Michelle Hannon's advice…read moreabout....well, everything. She developed drawings based on my original ideas but also showed me some alternatives -- which were a LOT better. She guided us through the whole process and whittled down the number of selections I had to make. I think the only thing I did entirely on my own was pick the paint color! And the installation team -- Jeff and Donnie -- were incredible. Jeff also made some great recommendations which improved the functionality of the bathroom considerably. A project that can be full of hassles turned out to be really easy. The finished bathroom is beautiful and functional.

Locally owned family business quick and dependable response. They'll be sure to help you outread more

I purchased deck boards for my new deck from here. The staff was amazingly friendly and…read moreknowledgeable. So much so, I ended up sitting there for 30 minutes chatting! The asked questions about my project to advise me on the best materials to purchase (even things they don't sell) and allowed me a few days to leave the boards there until my contractor was able to pick them up. I would give 5 stars for their knowledge and customer service alone, but I gave 4 ONLY because the cost was was about $200 more than it would have cost me to purchase 16ft boards at Lowe's. It was still worth it and I will go back for shiplap. Can't put a price on great customer service and excellent knowledge.

If you are looking for horrible service, Carpet One Floor & Care is NOT the place to go. I had the…read morepleasure of finding my dorm carpet and the University of South Carolina, and Connor was the most patient, kind, and respectful salesperson and worker I've come to meet in South Carolina. He was fascinatingly patient in me taking my time, listened to our concerns are were willing to work a deal, and was overall a JOY to work with while providing AMAZING value. I can't recommend this institution enough. If I ever buy a house in South Carolina and I need some carpet, I know the place to go!

Had a great experience. Large selection, nice showroom! And sure friendly customer service.read more

I was treated like a peasant after my order was placed. The snooty lady helping me kept saying she…read moredoesn't work Mondays. Not sure what that meant but I just needed a small supplemental order placed. They left me waiting for 30 min at check out because the snooty lady didn't care if I received my products. She was just annoyed to be there.

The Best designers in the showroom to assist with your selections and designs! Knowledgeable staff…read moreat the contractors counter. Highly recommend!