I stick with the hand tools, which are a great bang for the buck, though I did pick up a half inch…read moredrill for one project and a belt sander and a grinder for another. Service is good and the employees are very friendly. I noticed several bad reviews from *9* years ago. My experiences in the last five years have been great.

Beware. Assistant Manager Nick and Manager Adam are…read moreextremely rude. I purchased an 80V Chain Saw on a Friday. The next day I tried to use it, and it refused to start. I have other Atlas Battery Tools, and like them due to the simplicity. Put the battery in and pull the switch. But this Chain Saw was a total fail. I tried two batteries, and read the instructions. I thought perhaps the chain was too tight, so I removed the chain and the bar. It still would not operate. So I traveled back to Danvers, with my receipt, and demonstrated the issue. Assistant Manager Nick acknowledged the saw did not work. But refused to offer any solution. Refused to replace it. Refused to honor the 90 day warranty. I called Corporate on Sunday, and still no solution. I believe I will have to file a claim with Small Claims Court. Don't trust Harbor Freight.

Bought an appliance. Delivery scheduled for 6/7. STILL DON'T HAVE IT. DON'T waste your time…read more Go anywhere else.

We received great customer service in the plumbing section by an associate named Doreen. She helped…read moreus find everything we needed

Our dryer died so rather than waiting until tax free weekend, we ventured to Lowe's to order a new…read moreone. Chris was very friendly and tried to steer us to the best value but we opted for an LG washer and dryer with more bells and whistles. The only problem is the dryer is not in stock so we must wait close to a month for delivery. At least they will take our old washer and dryer for a fee. Plenty of product offered and price is better than their major competitors. Addendum: be aware, Lowe's uses a third party to deliver appliances and they are unprofessional. They were supposed to call us the night before to give us a two hour window- they never called. We called and were finally given a time. The men arrived and dropped off our new appliances took the old dryer but never took our old washing machine (left new appliances in hallway). When we called to complain we were told they could not come back for 3 days( are you kidding). Lowe's wants to sell product but the onus is then on you- be aware. PS. Sunday Lowe's sent a driver out to fix the problem. We were at a funeral and could not be home; again, coordination is lacking. Thankfully the situation was already resolved but required numerous phone calls. Thank you Donna (expediter) and Michael (delivery guy) for resolving our situation. Buy products from Lowe's but do not expect service after the sale.

Trying to reach my salesperson (great salesman though) and keep getting hung up on in Danvers, MA…read more Ability to reach an actual person is not possible. Would not purchase anything of significance from them again. Support after deliver is non existent- stay away.

Great prices!!! Aisles full of vanities and doors galore!! We will be building next year and this…read morewill be on our list of places to visit

Great place to get a great deal for quality products. The staff there are helpful and assisted us…read morein picking out a new vanity and mirror for our newly renovated bathroom. Quality is great, Service was great and the price was right!

Randy H went above and beyond to help my fiance and I with a DIY project for our wedding. He gave…read morethoughtful, practical advice to help us create what we envisioned, all within our budget. He went through multiple options and we felt like we had enough information to make a good decision for our project. Thank you Randy!!!

Cashiers in assisted checkout and standard lanes never give you the option of an emailed receipt…read more This is vital in the world of business owners so we can track expenses and not worry about finding that tiny piece of paper that gets lost in the parking lot. The cashiers answer no before you even get a chance to decide for yourself. 0 stars. Please improve .

I go in often and when I went to counter went to a spnish girl looked very young, no good morning,…read moreno hello, no can i help you gave my acct # told her what I wanted, took my credit card, she handed me my receipt with no thank you have a nice day NOTHING. I plan on making Dennis aware of this and pointing out the girl next time I go in.

The advise and installation of the glass fireplace screen were flawless…read more I highly recommend this provider.

Please exercise caution when purchasing from this vendor. We purchased a $1,000 electric fireplace,…read moreand it never arrived. No answer when calling the store's phone number, and no response calling the personal number on either of the two sales rep's business cards that we were provided. At one point in time, this store might have been good, but the recent string of 1 star review should be a warning sign. There's a possibility that the store is currently going out of business, but I'm not privy to their current state of financials. As of May 2025, they have a D- rating with the Better Business Bureau, a 2.2/5 stars on Yelp, and a string of some pretty terrible 1 star reviews over the last year on their Google Maps profile.