I had a blazer altered and pair of trousers hemmed. They were both completed to perfection. It is…read moreevident Kay takes great pride in her work. The experience was elevated even more when she gave me a referral to another locally owned business that was able to help me with alterations to a leather blazer. Highly recommend Kay!

I have never had anything altered...I always did it myself but now I don't have a machine so went…read moreto Kay's. I had 3 items, a man's sweater,pants and a denim skirt ...she did anecc don't have a machine so I went to Kay's. I had a mans sweater, pants and a denim skirt...she did an excellent job

The best clothing cleaners and alterations service in Rogers. The nicest people and always doing…read moretheir best for you. Have been a customer here for many years, wouldn't think of going anywhere else.

This review is based on their alterations. Although friendly, I felt I was taken advantage of and…read morepractically robbed after having a dress altered at this establishment. Do your research prior to coming here for alterations. I was not given an estimate upon arrival and took a chance since the reviews had mentioned they have reasonable prices. They had charged me double the price of what it would cost in California. They had mentioned that the surrounding seamstresses are charging more for the work that they had done, so I took it upon my self to see what kind of quote I would get else where- they quoted 1/4 of the price!

Excellent service! Received estimate on upholstering an antique rocker with pick-up and delivery!!read more

They reupholstered a bench for me. Found the fabric for a great price at their store, and I…read morecouldn't be happier with the quality of the work and the time it took! Super pleased!

I brought military uniforms to have new rank sewed on them. Many places snuggle with military…read moreuniforms but the put it on correctly with a neat finish. Luckily the rank insignia is the same size and form, just a different color making the swap a little easier. I would have awarded 4 stars but it wasn't clear when my items would be complete. I think they just got a new tailor in March 2018 and hadn't worked through timing, workload, and communication yet. Overall, I'm pleased and would go back again.

I have been here a couple times and have been satisfied each time. Pricing seemed reasonable and my…read moreclothes were cleaned and not damaged. Customer service was pretty good, nothing special. Turn around time for my clothes to be done was within a couple days. Overall, pleased!

I took my vehicle to Ashley Auto Trim & Upholstery to have a sagging headliner replaced, and they…read moredid an absolutely flawless job. Bob and his team are incredibly skilled, professional, and easy to work with.The new headliner looks exactly like the factory original, perfectly tucked and seamless around the pillars and visors. The turnaround was quick, and the pricing was very fair. It is clear why this family business has such a great reputation. Highly recommend them for any upholstery or trim needs!

Bob has impeccable sense of detail. He has done work on several of my classic cars over the years,…read morecushion work on my sailboat and made a seat for my classic vintage racing kart. If you want quality with a sensible price, this is the place for you! Bob has years of experience in auto, boat, airplane upholstery repair. His work is second to none. If you want a a show stopper or just an insurance claim repair call Bob Ashley you won't be disappointed.

Terrible business. They accepted a coat to be fitted and gave a completion date of four weeks…read more After six weeks they never even started. Rude manager as well.

I have a biking jacket that is my favorite. I've had it for a decade, but the zipper would zip and…read morethen immediately pull apart. I took it to them thinking I would need a new zipper. They asked to take a look at it first to see if they could fix it. Not only did they fix it but they wouldn't take any money for their trouble. I've have used them before for alterations and they always did a great job! They are the best!

Fast friendly sho that was able to fit my one off custom design for a cosplay in. The turn time…read morewas under 2 weeks which is fine for me.

Great work. Have used them a lot for personal items and for business items. Friendly with quick…read moreservice. Highly recommend.

I have used Long Branch Dry Cleaning for my personal items in the past without issue. However, my…read morerecent experience regarding a vintage leather fringe coat I intended to sell for my business was extremely disappointing. Given my experience over the past few years including significant delays in the return of my daughter's wedding dress after preservation, as well as the damage to this vintage coat I would advise others to use extreme caution when considering this company. When I brought in the coat, I clearly informed the attendant that it was vintage leather. I was confident in this, but the attendant argued that it was faux leather after briefly inspecting it. I explained that, given the age of the coat, I did not believe faux leather would have been used at that time. Despite this, she insisted it was not leather and assured me it could be processed through standard dry cleaning. Based on her confidence, I trusted her judgment, although I was asked to sign a waiver prior to service. A week later, I was contacted and informed that the coat had been damaged during the dry cleaning process. When I returned to discuss the situation, the attendant acknowledged that the coat was, in fact, leather and admitted that sending it to a leather specialist would have prevented the damage. Despite this, I was told they had attempted repairs through their seamstress and that I would be responsible for the cost. I requested to speak with the owner, Forrest Ward, and was told he would contact me. After waiting over a week and leaving follow-up messages, I did not receive a response. Instead, I was later contacted by a manager who informed me the coat could not be repaired. During that conversation, responsibility was shifted onto me, citing the condition of the coat rather than acknowledging the improper cleaning method. Overall, I found the handling of this situation to be unprofessional and lacking accountability. As a long-term customer, I expected better communication, ownership of the mistake, and a reasonable resolution. As of 03/07/26 I still have not had my coat returned to me. Based on this experience, I cannot recommend this dry cleaning company.

The customer service here is unmatched! My mom had dropped off my comforter to be cleaned and they…read morecalled me within 48 hours to let me know it was ready for pick up! It smelt great and was so clean. It made me so so happy! It was also reasonably priced which seems to be rareity these days. The worker was so kind and even offered some loillpops to my girls. It was great!