Just came here for the first time with Krystalin! I've been waxed before and had an ok experience and heard so many good things about sugaring that I had to try this place out. Everyone is spot on with the reviews of this place -- they're so great! Krystalin made me feel so comfortable during the process and was so friendly! & not only did she make me feel comfortable but she made me look so great! I loved the result! She really knows what she is doing! I'll definitely be back for my touch up in a few weeks with Krystalin and back to visit! read more

Absolutely loved Janine. This was my first time trying sugaring. 100 times better than waxing and the results are noticeably different (immediate and after). I'm definitely coming back along with referring all my friends. read more

Please look up sugaring before you come to this place. Once you do you should find another place to get sugared, these ladies do not sugar properly. Do your self a favor a research please. read more

Today I tried sugaring at Rococo and it was AMAZING I had gone to get waxed last month at another location and had a horrible experience: red tender skin, hair breakage and horrendous amounts of ingrown hairs. I had to try something new and started researching, found out about SUGARING and I am so thankful I did! I made an appointment at Rococo with Lara, as I read some of the other reviews and noticed she was highly recommended... and now I know why, she's excellent! I explained to her my concerns and my horrible experience with waxing and she assured me this would be completely different, and it was! Not only was it different, it was way better! Waxing hurts, but this was nothing compared to getting waxed. The best part was that I didn't feel sore or tender when I left. After sugaring, I will never wax again! The salon itself was clean, staff was friendly, location was a little hard to find but I called and they pointed me in the right direction. I highly recommend sugaring here! read more

I been waxing/sugaring for about 3 years now. So I know what to expect. I can't believe I forgot the name of the woman who helped me and I do not want to guess because I don't know if it's only her or everyone in there that doesn't know how to do their job properly. They do NOT know how to sugar properly. Its just very annoying to know that this place has full stars when it shouldn't. I was going over the reviews, to see if anyone else noticed that this is not how sugaring procedure is suppose to go ? It's very sad to see that most of the reviews are first timers to "sugaring" ... so they do not know. Please girls, do your research on how it's suppose to be done PROPERLY. When sugaring you are suppose to pull the hairs the same direction they grow. This lady was yanking from all sorts of directions. It was by far the most painful experience I've had. She was trying to hurry. I don't know why???? It took her I want to say 10 minutes. It's NOT suppose to be that quick. She did not take her time. It says it's suppose to be a 45 minute appointment. I was gone within 20 minutes. It's a whole different experience when someone takes their time and is gentle. I did notice that someone else had previously commented that they do NOT KNOW HOW TO DO IT PROPERLY. And I can't believe they have not taken that into consideration? It's really not that hard just pull from the same direction as the hair grows!?! Why is that so hard. It was also messy. How did sugar get on my shins? A LOT of hairs are still there. And NOT that I care, she was nice but didn't talk. I've never had some just not talk to me during the process. But like I said, if it's someone's first time believe me, when it was my first time. It was nice to have a conversation to keep my mind off the pain. It just made the experience better, it was friendly. First time I got sugaring done in Anaheim, the lady was supper friendly. She cleaned the sugar off herself (rococo sugaring didn't do that). She herself put on the soothing cream(rococo sugaring didn't do that). EVEN tweezed little hairs left behind. (rococo sugaring didn't do that)Tweezed possible in grown hairs. (rococo sugaring didn't do that) Had music in the background, made small talk to make me forget about the pain. Was not fast, just perfectly paced and gentle. now that is just amazing service. She charged me $60 and it was worth it all. Don't be fooled just because they have full stars doesn't mean anything. Believe me it's a different experience when it's done properly. Now, I should be expect in grown hairs because it was done wrong.. so AVOID getting it done WRONG. Anyway, won't be going here again. read more

I was looking for something close by to me and found this little gem. I wasn't sure what sugaring was so I tried it and I am in love! Definitely hardly painful compared to threading. Blanca and Lara are both amazing beautiful souls. I love how your hair doesn't grow back as fast. I would recommend this place and sugaring to anyone. You wont be disappointed! read more

Heard amazing things about this place and decided to try it out. On the website and yelp page it stated " walk in welcomed " i called to confirm but the phone kept ringing and ringing and ringing. I called several times through out the day and still answer, i assumed they were just busy. Upon my arrival at 630 the lights were on but the doors were locked, THEY WERE CLOSED! I had high hopes for this place but it's EXTREMELY unprofessional to not answer calls but to close before closing time with no notice. I wasted my time driving down there for them to be closed. Beyond disappointed read more

Such a nice atmosphere, they even honored my expired Groupon. They gave me credit towards my services since the Groupon deal expired. I am in love with sugaring now!! read more

Krystal did my first sugaring appointment and was so great at making me feel comfortable during the whole thing. Hurts way less than wax and would highly recommend this location to anyone. read more

So far so good! Janine is like the sweetest girl ever. I was totally scared even tho i was only doing underarms but we chatted the whole time and next thing I knew it was over! My first time ever having anything waxed and I will definitely be back! Thanks Janine :) read more

This is the place to go for all of your sugaring needs!! I've been going to Rococo for a few months now, and I'll never go anywhere else. All of the girls are very friendly and professional. I recommend Lara!! She's amazing and always makes you feel comfortable. Love this place!! read more

Such sweet sweet gals that work there and they are SO GOOD at what they do. Make you feel comfortable and are so professional. Love this spot for sugaring. read more

First time at Rococo! All the staff was extremely nice and attentive. I was with Janine and she was amazing! Made me feel comfortable and reassured. Definitely recommended!!! read more

Once I got sugared here I was addicted. I love sugaring and I love this place. Ask for Janine. You can even have some wine while you wait.

Booked an appointment here after my routine sugarist (sugar bee) had an unforeseen family emergency. My appointment was less than 10 minutes and I immediately regretted that I hadn't just waited a few extra days for my normal sugarist to get back in town. This place seems to be more focused on quantity of customers rather than quality of service. The finished job was sloppy with random hairs all over the place and I was disappointed with the final product for how much money I spent. If you're paying 50+ dollars for a service like a Brazilian, then get your money's worth and go elsewhere. read more

Super friendly and professional - they do a great job. Wait time is never an issue, good rates and great staff.

I had a amazing first experience here today. The location is so pretty, smells good, clean, neat & Michelle is amazing!! I had some sugaring done and she was gentle, clean and very professional I highly recommend Michelle and Rococo Sugaring & Spa to everyone Thank you Michelle read more

I've never heard of sugaring prior to coming to rococo's I was extremely nervous due to a bad experience at house of beauty for a Brazilian was. Sugaring was recommended by a friend so I decided to give it a try. I must honestly say I am now hooked 100 percent to sugaring! This place is extremely clean, the associate I worked with is Krystal she was beyond amazing and made me feel extremely comfortable I cannot thank her enough!! She didn't make it awkward and she didn't rip my skin off lol she was very pleasant with a gentle hand I totally recommend this place and her. I already booked my 4 week appt! read more

Michelle is amazing. Very comfortable to be around and made the process EASYYYY she explained the whole process and the benefits of sugaring. The waxing itself was a breeze. For me it was just as fast as getting a traditional wax. I'm definitely making another appointment. read more

Lara has done my daughters waxing two times now and we are really happy with how they came out.

I've gone here twice with two different ppl and the results are the same. My legs are smooth and hairless. The ladies are super sweet and kind and put in their time to make sure there isn't a single strand left. read more

First time trying sugar wax. Jessica was very professional in explaining to me why sugar is better than waxing. And she was very sweet. The salon is nice, clean, and comfortable. I got the Virgin Brazilian which I thought was gonna hurt. But I was surprised to find out that it didn't hurt as bad as waxing did. I also got to meet the lady who does the lash extentions and have booked my appointment for tomorrow! I will definitely be a regular. Jessica was awesome and I can't wait to get my lashes done tomorrow! Thanks rococo and staff for a great experience. read more

I love Rococo Sugaring and Spa! I came in for a Brazilian and it was done by Janine, who, is wonderful! I informed Janine that it has been quite a while since my last sugaring and that I can get very sensitive down there. Janine kept this in mind and I can tell she tried to be as gentle as possible with me. She constantly asked and made sure that I was doing fine throughout the entire process and was even very patient with me when I needed a little break. I know these go by appointment so I'm very appreciative of how understanding Janine was with me. Since it was my first time at the spa, Blanca the owner went above and beyond to assure that the service went well. The entire staff is amazing and knowledgeable. I felt very comfortable under their care. I would highly recommend Rococo to anyone! read more

Oh em gee!! Michelle is awesome. I was so nervous to get my Brazilian and full face, but she was outstanding. She told me exactly what she was doing and asked how I was going everything time. I definitely recommend the sugaring and Michelle. Not sure why I didn't try sugaring sooner. Totally recommend their shop! read more

My first Brazilian experience and it was great! Lara was so supportive and gentle. She explained the process and the aftercare very well. She was thorough and I was left with a beautiful, smooth canvas haha. The shop is so cute. I loved the interior. The inside is aesthetically pleasing, clean, and relaxing. read more

Super upset about my appointment here. I went about two weeks ago, first time in about 7 weeks I was getting sugared because I recently moved and needed to find a new place. With all the good reviews I decided to give this place a try. Upon arrival to my 2:30 appointment, no one answered the door for 2 or 3 minutes. I was right on time but both ladies were busy, I was told to take a seat, they were finishing up and someone would be with me shortly, not a problem. Then I was asked to open the door if anyone else rang and tried to get in. That made me very uncomfortable. 15 minutes later I still hadn't been helped, Blanca was accepting payment for her last clients & booking their next appointment. She then tells me she's going to clean the room & be with me shortly. She takes TWO phone calls and schedules a walk to come back the next day before finally taking me back. By this point it was 3:00 THIRTY minutes after my scheduled appointment when I was there on time! When I finally get in the room there was no apology, or even recognition for me having to wait so long. I shrugged it off, being a new business I respected their hustle but things only got worse from there. During the actual sugaring process Blanca removed the hair the opposite direction of hair growth, in every other place I have gone they remove it in the direction of hair growth for various reasons (google it). I never truly thought it made a difference but about three days after the appointment I started to get the WORST in grown hairs of my life. No matter what I do they won't go away! I have never had them this bad before, even after waxing. Finally all the hair was removed and it's time to pay. As Blanca is ringing me up she says "oh and the upper thigh I did for free, I won't charge you for that", I just nod politely not knowing she even did the upper thigh because all I booked was a Brazilian and she NEVER asked me or told me during the service that she was going to do anything extra. She tells me my total is $65 for my first time and I mention the first time discount of 20%, she says no I didn't put that in there. She then comes up with a new total of $64, I'm very confused at this point and just wanted to get out of there. Then she very nonchalantly informed me that she changed the service to "Brazilian and upper thigh" because "it made it cheaper for me" and then applied the discount. I want to be VERY clear, when I booked I ONLY booked a Brazilian. During the appointment Blanca NEVER told me she was doing upper thigh, or asked me if I wanted that service as well. This was NOT an authorized service and I was being forced to pay for it. I was in shock because I didn't even know she did the upper thighs at all, then she told me she just did it for free and then she turns around and charges me for it. To me that is very unprofessional, and is the main reason I will NOT be going back. read more

Finding someone to trust your eyebrows with is just as stressful as finding a babysitter you'd trust with the life of your children. I've been twice so far and Blanca is a boss! She makes you feel comfortable and is fast but very efficient. You'll leave having eyebrows that make you feel like you have superpowers and can take over the world! The online appointment scheduling is a bonus. read more

This was my first waxing experience besides my eyebrows. I always wanted to get a Brazilian and I have been wanting to try the sugaring technique for awhile now. So, I thought I'd try both at the same time. First and for most I got in same day which is a plus and I got lucky to have my appointment with the owner. Blanca was the best. Really sweet, talked me through the whole process, informed me on the product and all the benefits to using it. She was very through. There's nothing better than having someone that knows what there doing and loves what they do. I felt amazing leaving her. read more

MICHELLE WAS AMAZING!!! She made me feel so comfortable for it being my first time! I have never done any type of waxing or sugaring down there and it was worth it! Thank you for being so helpful and amazing! I'll hopefully be back. read more

Came in here to experience my first Brazilian and all I can say was that it was a great experience. After doing my homework, I knew that I had to go with sugaring for this and I'm so glad I did! Blanca was the one that helped me. She was really nice and made my experience very lovely. She was also very patient with me when I felt like I needed a break and made me feel comfortable! So far I am loving the results and will be going back for the next round. Looking forward to it:) read more

Amazing ! I have low pain tolerance but I can handle sugaring. Blanca makes me feel comfortable and makes the process stress free and fast. Come here for a great experience. read more

If you are looking for a Salon that spends time with clients, you must stop in. The salon is very well maintained, exceptional atmosphere with warm welcoming faces. I would recommend that you try this spot. I have been coming for 3 months now. It is always a pleasure to have services done. They take their time to do a great JOB... read more

This is the place to go for your sugaring needs. Love the sugaring services they provide, friendly customer service, clean establishment and the patience to walk me through the process. read more

A coworker told me about this place and totally recommended sugaring over waxing so I decided to check it out. Michelle sugared me and she was so gentle! She's so easy to talk to and makes you feel comfortable. I'm happy I finally found a place close to home! :) 5 stars, definitely! read more

Got sugared for the first time here last week after I had a couple cancellations from other places. Was so happy they could squeeze me in. Sugaring was so much less painful than waxing! I am definitely going to be back here! Lara did my Brazilian and was able to squeeze me in for an eyebrow clean up too! read more

This was my first experience with sugaring and I have to say I'm hooked !! Blanca was really sweet, gentle and very professional. I am a bit of a germaphobe and the place met all my expectations. It was clean and inviting. I felt really comfortable throughout the whole experience. I will definitely be going back !! read more

So happy to have a great sugaring salon in the IE! I used to have to drive out to Orange County, and let's face it, the 91 is death. My technician was Michelle, and what a sweetheart she is! She made me very comfortable while sugaring some :::ahem::: more sensitive areas. I had taken the winter months off of sugaring, but Michelle went ahead and gave me the "follow-up" pricing anyway. When I went to check out, I met Blanca, who I had actually been sugared by previously in Orange County! She was great then, so I know I won't be disappointed when I come back to see Michelle or Blanca. (I let one of my girls who used to see Blanca in OC that she had moved down the street, and she is stoked too!) The salon is beautiful, the service is great, and I will 100% be back! read more

First time visiting and I can definitely say I WILL be returning. The lady was so sweet and even though she was busy she managed to squeeze me in and do my brows. I've gone to Anastasia bar in Nordstrom, Benefit bar in Ulta, and the Wax lounge in riverside & I can honestly say I loved my brows the best leaving this place! I plan on returning for my brows and other waxing services! read more

After sugaring I'm never waxing again! This place is a gem! Clean, friendly and virtually painless experience. I actually had fun! Blanca was so friendly and made me feel extremely comfortable. I'm definitely going to become a regular. It's a must try! I'm sensitive to pain so this was a mind blowing to experience after waxing. The products used are natural and they use multiple steps to clean prep and tone the skin. read more

I had some sugaring done today with Michelle and she did a wonderful job! This was my first time, and she took her time and explained everything she was doing and made me feel very comfortable (AND I am 8 months pregnant-she made sure I wasn't getting too warm or in too much pain!) The spa is super cute, smells lovely, very clean and tidy! The results are great, super clean, with almost no irritation, and I have very sensitive skin! Would highly recommend to anyone. I've already booked my next appointment! read more