I haven't been here in years and wow has it changed. Overall for the better with tons of stores,…read moreplaces to eat, and inviting areas to hang out. As an open air mall, this style of shopping is inviting and enjoyable. Visiting frequently as a kid, it is a completely different experience. Stores are more high end than I remember. Crowds were exponentially greater! Lines for several stores (including Olive Young) to get in and for Ramen blew my mind. If you want a place to watch the world cup, courtyard is ready and inviting. This area was nice with the high rise century city backdrop. Although it was more crowded than I expected, meeting friends for lunch was great. The restaurant choices are wonderful. We planned to eat at one spot, but due to the wait we changed it up and it was a total hit. Parking was crazy! Lines to go up and down, it took forever to pull in a spot. The prices are expensive too if ya make a day here. Very few places validate.

However, this experience proved to be very disappointing, since the problem was mainly caused by…read morethe parking system of the mall. Although this place is clean and offers lots of great stores, the parking system made everything very annoying. The fee system is complicated, and even after shopping, I ended up paying way too much. A place like this one, which claims to offer an exclusive shopping experience, requires a major renovation of its customer service department and parking system. There are many alternatives available in Los Angeles, where people do not leave irritated by the fees related to parking.

Love Rodeo Drive around the holidays. Two Rodeo was decked out with photo ops and a giant tree…read more Such a fun cobblestone paradise to explore. A little less decorations than years prior at least from what I remember but still great fun. Oh and they have carolers! And yes, lots of stores and restaurants!

It's a very upscale, expensive street. If you love the movie Pretty Woman or want to feel rich and…read morefamous, it's worth a look around. If you can't afford anything there like me, take a photo and move on. It was fun to feel glitzy, but my Old Navy dress and Target Fanny pack made me stand out like a sore thumb! It's pretty small and I can't imagine spending hours there.

First time at this Saks and not the last…read more.. Saks is wonderful! They stock the best high end brands. Everything is always well organized and nicely displayed making shopping easy. The employees are also incredibly helpful. Nothing is worse than wasting time looking for things in an unorganized store. That being said, my daughter and I were in search of the Jimmy Choo Heloise Satin Platform Sandals for her upcoming wedding. We knew Saks carried them so we headed to this location. They had them in her size but unfortunately, it was not the satin style. During our visit, Nikk, assisted us. Nikk is a gem! He was able to locate the sandals and order them to be shipped in time for the wedding. Purchasing them was seamless thanks to Nikk. They arrived at our residence beautifully packaged and in perfect condition. My daughter was thrilled. Thank you Saks and Nikk! My daughter will have happy feet on her special day.

Always a good time at Saks. They have all the best fashions and name brand promotions. Service by…read moreJonathan, who has been my salesman for over 15 years, is excellent. Some items are high, but if you catch a sale, they are very reasonable.

The fact that I have to drive all the way over here just to check and see an item is out of stock…read morebecause these entitles sales reps can't answer the phone when I call to check p*sees me off. Incompetence at its finest. Arrogant and unhelpful.

I frequently visit this store since I work nearby. Every time I arrive, I'm greeted by friendly…read morestaff who ensure a pleasant shopping experience. I first came years ago to buy a pair of glasses, and the service was excellent. About a year ago, I returned because the lenses on my sunglasses were scratched. They took them for about a month to repair the lenses and tighten the frames, keeping me informed with updates and returning them sooner than expected. They also maintain a record of all purchases, which is convenient. During my last visit, I lost my sunglasses at Universal Studios while switching between 3D glasses and my shades on the tram tour. When I arrived at the store to buy a replacement, the staff member assisting me was fantastic! He offered me water as I tried on several pairs, searched for the pair I purchased before, and even showed me the new 2025 edition of that pair. He had me try on both versions and recommended the new version, and I ended up purchasing them. The process was quick, easy, and enjoyable, making it a stress-free shopping experience. Overall, I was satisfied with the experience, my purchase, and the look of my new sunglasses. I wouldn't recommend Gucci to everyone because we all know the prices can be ridiculous at times (docked an Afro for that). However, the excellent service helps with the price, a little lol. OOOO 4 out of 5 Afros

Laderach makes a great first impression. I had never heard of them til I did a search and saw a…read moregreat rating, if not a ton of reviews. Still, it sounded worth a trip to the mall to check out Laderach. In a word, Yes. Hailing from Switzerland, their chocolate strikes me as rich and delicious, and not ridiculously expensive. True, some of their chocolates are more expensive than others. But, I was able to find something that seemed just about right. I love how they wrap the chocolate, too. There's a ribbon and a pretty bag to walk it out. This is perfect for a gift - or maybe something special for your own self. They offered samples, too, which is always a great idea. I can think of a California chocolate institution that does that, too. And while I might have considered the other company, Laderach was easy to get to and certainly has the goods. Highly recommended. Staff was friendly, informative, and helpful, too.

ONE STAR -- An absolutely appalling experience…read more I have shopped at Läderach many times and have spent a considerable amount of money here over the years, particularly on Christmas gifts, birthday gifts, and special occasions. After my experience this evening at the Century City location, I will never spend another dollar in this store. I was using a mobility scooter because I am currently having significant trouble with my knee. The store is quite small and was busy, so I waited patiently for things to clear out enough for me to comfortably enter and maneuver the scooter. Once inside, I was essentially treated as though I were invisible. There were two employees working a female employee and a man named Jordan, who identified himself as the manager. Both of them saw me. Both looked directly at me. Neither acknowledged me, greeted me, asked whether I needed assistance, or made any effort whatsoever to help me. What made the situation particularly upsetting was watching customers who came in AFTER me receive attention, assistance, and even samples while I continued to sit there on a mobility scooter being completely ignored. Eventually, after the female employee finished helping someone and was no longer occupied -- and still made no attempt to acknowledge me I asked to speak with the supervisor. Jordan came out and identified himself as the supervisor in an incredibly dismissive manner. I explained that I was sitting there on a mobility scooter, that I had been waiting to be helped, and that both employees had repeatedly seen me while helping people who arrived after I did. His response was to tell me there was a line and that I needed to get in it. That response was astonishing. I had been there BEFORE several of the people they chose to assist. More importantly, when you see a customer using a mobility device in a small, crowded store, basic courtesy would be to acknowledge that person and ask, "Can I help you?" Instead, I was ignored and when I finally spoke up about it, the manager responded with attitude rather than concern or an apology. And Läderach does not have to simply take my word for any of this. If this location has security cameras, I encourage management to review the footage from this evening, approximately 6:50-7:10 p.m. The footage should clearly show me entering and waiting on a mobility scooter, the employees seeing me, other customers arriving after me and being assisted, and the length of time I sat there without anyone offering to help me. I would actually welcome management reviewing the footage because it should speak for itself. I cannot know why I was treated differently, but I can say exactly how it felt: humiliating, dismissive, and deeply disrespectful. This is not the level of customer service I expect from a premium chocolate company or frankly, from any business. The irony is that I wasn't someone wandering in for a free sample. I was a returning customer who has purchased Läderach chocolates as gifts many times and has spent a significant amount of money with this company. Not anymore. There are far too many wonderful chocolatiers in Los Angeles for me to give my business to a store where a customer using a mobility scooter can sit in plain sight, watch people who arrived later receive service, and then be spoken to dismissively by the manager when she finally asks why no one will help her. Läderach Century City has permanently lost a customer

I've always watched the Amiri fashion shows, and stopped by the boutique to check out some of the…read morepieces in person. I was immediately impressed by the quality and customer service that I received. I have made multiple purchases from Amiri, and every piece has been great. The sales associate Armani is very helpful, and helped me find pieces that would work well with my closet. I would definitely recommend checking out this location! I even saw Mike Amiri himself there a few times.

I've seen the Amiri line floating around online and in various department stores, and i've always…read morehad mixed feelings about the aesthetic - some things I adored, other things made me cringe. Thankfully, with the opening of the first-ever Amiri boutique on Rodeo Drive, I was able to get a much better picture of the brand. I had called the boutique the day before to secure some Skele-Tops, which always seem to sell out in my size. Thankfully, a helpful staff member found them and put them aside for the next day. It turns out you can't buy items over the phone (at least not yet), but once you visit the boutique you can leave your card and ID on file for them to use later on. Arriving the next day, I was struck by how different the store was compared to the others on Rodeo Drive. There's no pretentiousness or stuffiness here, which is appropriate considering the brand's general aesthetic. Everyone I encountered was pleasant enough, including the guard outside, and there wasn't a typical Rodeo Drive attitude to any of the employees. This was especially true for Eric, who I worked with on getting my purchase together - shoes are always tough for me, so I took a minute in ensuring they were perfect. Perfection is definitely needed considering the... "investment" required for the purchase. Thankfully everything fit well and I was done and out for my impending dinner reservation in good time. And yes, I left my card on file for later.

The service is great here. The sales associates are knowledgeable and kind. Shout out to them!…read moreThat's rare in Beverly Hills.

Came here for a specific bag they didn't have ended up with something better. Although the sales…read moreguy said that bag was sold out everywhere I went home and checked and it was actually available an hr away at a different YSL:(. I hired a photographer to take pics as I shopped on Rodeo for the day, as we are taking pics outside before we enter they tell us we can't inside. Major bummer but I still got some good pics! I ended up purchasing a beautiful denim puffer but my heart was set on the shearling bag. Staff is so so I've been to others stores and was accommodated more quickly.

I cannot wait to bring my daughter here once she's old enough to pick out toys on her own. The…read moreemployee was so nice and attentive. There is a plethora of different types of squishable for everyone.

For over 30 years, I've been making gift baskets for unhoused and homeless children. I've seen some…read moreadorable stuffed animals over the years, but when I was in Joanne's Fabrics, I saw an avocado stuffie. I have never seen a stuffed avocado. I will definitely be including them in my gift baskets for children from now on. They are colorful and playful and soft. That is the winning combination of a perfect stuffie. The interesting thing is that I also bought three avocados mini purses so I will have an avocado themed basket. It was meant for me to find it because it was the last one in the store. I will be visiting Squishable tomorrow.

Highly recommend this store. Nikki is wonderful -- very knowledgeable and helpful. My experience…read morehas been great. Family and friends would agree with me. We've been many times and will continue to.

I have consulted Tony David on more than one occasion and he has been exceptionally courteous, very…read moreknowledgeable and comprehensive with every visit. I feel fortunate to have found a great resource in the Los Angeles Jewelry market. Cannot recommend this merchant more highly when it comes to a fair market assessment of jewelry value. Looking forward to continuing this relationship when I need to make a jewelry purchase. Jordan F.

I had an outstanding experience working with the sales Daniel associate remotely,…read moreeven though I never visited the Goyard Beverly Hills store in person, We communicated through WeChat, and he was incredibly responsive, patient, and professional throughout the entire process. He went above and beyond to help me secure a Hobo bag in a very hard-to-find color that I had been searching for. He kept me informed every step of the way and made the entire experience smooth and stress-free. I truly appreciated his honesty, dedication, and willingness to help. Exceptional customer service isn't just about what happens in the store--it's about making customers feel valued no matter where they are. I'm so grateful for all of his help and would highly recommend working with him if you have the chance. Thank you again for helping me get my dream bag!

I had to visit this location to drop off my Saint Louis GM bag because the straps were melting and…read morerequired repair. I had the pleasure of meeting William, who was incredibly humorous, friendly, and professional. He thoroughly explained the situation and outlined the steps he would take to resolve it. Daniel, the sales associate, was also very friendly and pleasant. Although I didn't have the opportunity to browse due to time constraints, I truly appreciate this boutique and its staff.