As far as Motel 6's go this one is top of the line. Mac, the manager is fantastic!! He will go…read moreabove and beyond to make things right. There was a minor misunderstanding and he took an hour of his time to make sure we had the right room despite people coming and going, talking to him and asking questions; as well as being sold out. He is a very kind man. You don't always get that in management. The rooms are well above average! Every room has a fridge & microwave. We always get two beds. The room was huge and lots of counter-space. They clean meticulously and mop with bleach. It smelled great even we entered. There is a policy I don't care for, the key-cards need to be recharged every day but I get it. Long before Mac came on board they had security issues. But it's a very clean and safe facility now. I will go there every time I'm in the area!

This is a run of the mill, low class Motel 6. Highly…read moredeceptive ratings on other websites give it 8 out of 10 stars when they only deserve 1. They advertise a "kitchenette", in the room. For them, that means a microwave/fridge. There is no safe in the room, no iron/board, no clock/alarm. Plus the main outlet by the table didn't work at all. They have an outrageously priced vending machine. I wanted a bottle of Coke, they wanted $4.50 for it! I went out in the morning, came back that afternoon and my key card had been turned off for no reason. Biggest disappointment of all...,they advertise 500 Mbps WiFi. In actuality, it is 4-5 Mbps. No, that is not a typo...they have single digit wifi, not even fast enough to open a webpage or check email. I had to use cellphones data from phone to accomplish anything. I reported it to the desk person and showed him speed test on my phone. He didn't seem surprised or alarmed. Said he would report it. I left hotel came back over 8 hrs later. Wifi was actually slower....not even 4Mbps! When checking out the next day, I mentioned the wifi issue to the morning desk person and ran a speed test with a result of less than 5 Mbps. He insisted it was weather related, even though I could show him screenshots of speed tests from nearby restaurants and other places that all had at least 500. The final insult was that I had to give $100 deposit for incidental room charges. I broke nothing in the room, there was nothing in the fridge for me to be charged for, I made no phone calls....nothing to be charged $100. I was assured I would get it back upon checkout. I checked out on Saturday. On Monday they put the $100 charge through instead of refunding it. I had to contact the credit card company and do a chargeback to get my money refunded. On the positive side, the room was very clean, bed comfortable. But I wouldn't stay there again under any circumstances. I posted several pictures of the slow WiFi via speed tests taken at different times of the day/different days.

It's okay hotel for our one night stay. Pretty clean and decent free breakfast. Could get noisy as…read moreit's close to the main highway.

My experience here was marginal. I would stay again if in the area and pinching pennies was my main…read morepriority. Otherwise, there are better options all over the Southland including other Hampton Inns. My review is coming from the perspective of a Hilton Honors Lifetime Diamond member. I stay in plenty of Hampton Inns around the US and even some around the globe. I recognize that it is in the budget arm of the Hilton brand portfolio and when I stay at a Hampton Inn, I am not expecting high-end, luxury amenities, personal services, or public spaces with artwork. I am looking for a reasonable price for the area market, a safe and clean stay, and casual but professional staff interactions. The 2 features I like about this hotel are the free self-parking and the overall cost for the local market. Almost all other hotels in and around this area (within 10 miles of LAX) charge some parking fee which this property does not. Also, the room price was not dirt cheap but was among the lowest of the other area hotels of similar comfort levels. While it is hard to not like that, I came away from my first stay here with an understanding that you get what you pay for. It is in an odd location, just off of the freeway and jammed into some open ground abutting 60 mph traffic. Just be aware that it is not really sound-proofed so freeway noise is going to be present. Also, the desk staff seems to have been called up from the bush-league. Like most hotels, guaranteed check in is at 3p. I happened to arrive early at 1:30p to an empty parking lot and a quiet lobby and thought the likelihood of me getting into a room early might be high. The desk agent did not look up at me standing at his desk until I intentionally made some noise and then instead of greeting me like a guest, he asked what I wanted as if I was interrupting him. I told him my name on the reservation and asked if I might check in early. He told me no immediately without even checking if there were rooms available. I have done this enough to know that it is sometimes helpful for the front desk to check to see if there were rooms available early and so I asked if he would check and he told me he knew that there were none. When I asked if he knew if any would be available early, he told there would not be any available until 3p and that they would text me if something opened up. I left a little annoyed because I felt like I had been blown off and I started driving away to look for somewhere to grab a late lunch. I received a text 8 min later that a room was now ready. When I got back to the hotel to ask about it, he acted like he had no idea who I was as he was checking me in. I thought it was odd when I had to ask if I could have a bottle of water which is a benefit I get for being a Diamond member. He gave me one but would not have had I not asked and I never received any acknowledgement of loyalty. I never really expect that anyway but I find it nice when a hotel staff will welcome me as a guest based on that. It just shows that they spent some time paying attention to caring about their customer base. The hotel was clean but clearly old and in need of a refresh. There is a lot of chipped paint in the public spaces. In the end, I got a bed, a parking space, did not get robbed, and did not see bed bugs. But I also got zero in terms of polite and professional service, no loyalty recognition, and no warm and fuzzy endearment to want to stay here again.

This review is not for an actual stay for us, but for the customer service provided while booking a…read moresuite for the first night of my brother's honeymoon. On the outside, the hotel actually looks like a business building (it appears to be a multi-purpose establishment), however, the interior's asian aesthetic was quite elegant. The concierge ensured that any related fees were handled up front so that when my brother and his bride arrived, check-in would be seamless for them. My brother was effusive in his thanks for their suite, saying that both it and their city view were beautiful.

I really liked it until I woke up at 2am to use the bathroom and stepped in a pool of water on the…read morefloor barefoot. I then realized the toilet wasn't flushing so most likely I stepped in toilet water. Front desk switched my room immediately. However, I was told that engineering didn't see any water or find any leak, so there was not any discount given. I was disappointed to hear that from a high-end Japanese hotel. I live two miles away and chose it to be able to relax for a day. This experience ruined it. In addition, when I entered the parking lot, there was sewage water right behind my car. It smelled horrible. I had to drive over it to leave. Sorry to now connect this hotel with pluming and bathroom problems, and poor customer service.

This review is limited to being a guest in a work gala in the Penthouse event room, visiting a…read moreformer colleague in the first floor, eating at the restaurant, and viewing the Samurai of the Diamond mural. The hotel is located on Hawthorne Blvd in Central Torrance. The parking is now a paid lot. The Penthouse event room is very nice and offers a nice view of Torrance. The work event that I attended was grand and with excellent catering. As for the restaurant and the mural experience, those are separate reviews. Have to mention the famous DoubleTree cookies. Those are always a delicious treat! Overall great experiences at this DoubleTree. 4 stars!

I'm tired (awake for 27 hours), so I'll make it quick:…read more - When we got here, no bellman assisted us, despite what looked a few wandering around the lobby - the door is so thin you can hear everything outside in the hallways; people walking and talking, carts rolling by, etc - worst of all (picture related) I found hair (pubes??? Short hair like that seems to be trimmed from somewhere unsightly in my opinion) on the very pillow I was going to lay my head on!!! Genuinely disappointed, mildly disturbed, never again. The 3.7 rating or whatever ratings has by the time you view it are lying to you. You'd be better off staying somewhere else. Normally Hilton has some pretty decent places, but I'm ashamed to say this place generally felt very... meh. I'm not making this one star because the receptionist was nice about my reservation, even after having a bit of a hard time finding our reservation (someone else's reservation showed up for us somehow) and found an accessible room for my family and I (elderly individuals in my family). Very old and outdated, no valet or bellman as mentioned above. Very deceiving looks. I would say goodnight (as of the time of writing this), but I doubt I'll be getting any sleep after the "pillow hair incident" of haunting my dreams.

We will be staying here once per month, we had a great experience…read more The customer service was amazing and the rooms are super clean. We asked for another blanket and they brought it to our room in less than 5 minutes. Parking is secure and gated. There is a nice little sitting area outside and you are able to order drinks and relax.

What a lovely hotel, although this is more of a motel as the doors open to outside but you are in a…read moreprivate courtyard with card only access to the parking lot. The rooms are clean and nicely sized and the staff is WONDERFUL Oh and the bedding is so soft, I loved it, bed was comfy too. I will definitely be back!

Parking was easy. Went to the bar while waiting for someone who was a guest at the hotel. There…read morewere 2 individuals already sitting apart from one another at the bar. One was eating what appeared to be bar food while the other was just having a drink. The bartender greeted me not long after I grabbed a seat. She was nice and friendly. Didn't bother waiting on me while I looked over the menu either. I just so happened to notice it was happy hour so I just grabbed me a rum and coke for the time being. The lady to my left had some sliders and they looked good. I thought about ordering some also along with some party wings. My drink was cool. No complaints with the drink. And no complaints with the price. It was about $7 and some change so I tipped the bartender $1.

Only thing good was the IHG hotline where they found me a hotel. This place is pricey and looks…read morevery clean. I was in shock they wanted to charge us $30 per person for breakfast that I thought came with most Holiday Inns??? Not Military friendly. If you need a clean hotel with nice rooms this is your place. Not much else around except warehouses so if your not driving be aware. They do have room service which is a plus.

Newly renovated hotel with rooms going under $100 a night! Amenities here include: underground…read moreparking, a cash ATM, elevator, open space outdoor courtyard with brick planters full of flowers, small trees, overhead string lights, picnic tables with chairs, vending machines, ice dispenser and community microwave! My room was spacious and modern with a comfortable king bed, wood vinyl flooring, a clean work desk with chair, wall-mounted flat screen TV with cable channels, a telephone, a functional AC unit, open closet, mini-fridge, hand washing sink, vanity mirror, complimentary soap and shampoo packets! Only complaints here are: $100 deposit at check in! NO microwaves in the rooms! NO swimming pool! NO guest laundry! NO fitness center!

The worst! Poor service, no hair dryer, dirty room, bad location. Don't waste your money.read more