Everybody From The front desk staff to the Kitchen/Bar service staff to the assistant general…read moremanager (I believe her name was Sue... ) provided Excellent service from the moment I checked in, so accommodating! The hotel itself is tucked away from the highway noise and has a Texas roadhouse and a crab restaurant/bar on the premises just adjacent to the hotel. Everybody wants to make you feel at home and comfortable at this property! Sounds incredibly simple but having real cream for my coffee and a cake pod/Keurig machine in my room was phenomenal. I also love the fact that I could get a beer at the bar starting at 4 o'clock if I wanted! Breakfast is not included, but it's delicious and very reasonably priced. I'm going to give this hotel and it's staff five stars!

Stayed at this hotel July3, 2026. The room temp was set at 67 degrees when we entered our room…read more... Much too cold as it was 98 outdoors. We turned the air conditioned temp to 70 degrees. The room smelled like either a wet dog or smelly socks. The AC could cool the room, but not extract the humidity, which much have caused the smell. It was so disconcerting that we will never stay at another Hilton garden inn again-- ever. Two family members were in two other rooms and reported the exact same problem!

This is my second time staying at this particular location. In town again, visiting family and this…read morearea doesn't have a ton of options, but I have to tell you, Homewood Suites has not disappointed yet. It's conveniently located right off of the LIE, there are restaurants within walking distance, they do a good job maintaining the property, the free breakfast buffet is always pretty good, the rooms are clean, service is always pleasant, and the staff downstairs are always attentive to your needs. I just always feel comfortable when I stay here.

First room, I went to had a broken table. The second room they sent me to some of the furniture was…read moredirty, the ceiling fan in the bedroom did not work and the fan in the bathroom were so loud it would wake up anybody around me. They tack on a $15 per day parking charge without any disclosure. There are much better options on Long Island that both present better are cleaner, newer, and more comfortable.

"A lively, open, and lush oasis of formative thinking and progressive opportunity"…read more This is what my Groupon said about Jake's 58; and after traveling many hours in hopes of meeting Jake himself, I was looking forward to having a relaxing and beautiful middle-island escape for my family and I. What my Groupon SHOULD'VE SAID was that I was going to be greeted by a brutalist-adjacent superstructure, bereft of any fresh air. That I would be surrounded by hundreds of mindless consumers - all being herded through a small corridor that gave way to a deprived corporate shell ripe with dissimulation. The carpets were exhausted. Maybe we weren't far from Cape Town after all. Gambling is against my religion, so I walked around and met a few of the 58 Jake's that I read about online. They were all very nice. While I enjoyed my stay, I will likely not return in the near future. Great breakfast

This is the East Coast version of Circus Circus, and that isn't a good thing. In fact, this is the…read moreshortest amount of time I have ever spent in a casino. I did one lap upstairs, one lap downstairs, and I was gone. I didn't even buy a drink. I'll explain why. This is a very low-vibrational environment. Most of the people here are using government money to try to hit big on slots. Either that or they're hard-working (much respect) low-pay and throwing a Hail Mary. With dozens of reports of extremely tight slots, they're just throwing their money away. And, as always, when a casino has tight slots, they're usually very cost-conscious and don't put much effort or money into upkeep and cleanliness. To be blunt, this place is nasty. On top of that, the parking lot is an absolute disaster. I had three people cut me off for a parking spot within three minutes. Then, while walking toward the building, I guy in a big black pickup truck sped as fast as he could and pretty much let me know he would hit me if I tried to pass. But ... as he passed me, his engine blew. I don't what the hell it is but every single time someone does something bad to me or tries to cross me their life is ruined. Contrary to popular belief (in circles I travel), I never even do anything. I just act like I do and say I do so people will chill the hell out and let me be. But my middle name should be Karma. I'm walking freaking chaos. I don't get it. But I don't mind it either. Anyway... This place sucks. Never go here. Perhaps it would have been better if it was Jack's 58 instead of Jake's 58. With Jack, you have Jack The Ripper, Jack-In-The-Box, One-Eyed Jack, The Jackson Five, Jack And Jill (buck and a quarter), Jack-O-Lantern, and the list goes on and on. With Jake, he's a guy that wears khaki pants with sneakers, glasses, has three strands of parted hair, and goes to accounting conferences. Regardless of name perceptions, this place is very low vibration. If you know what that means, then you know to stay far away. I gave two stars instead of one due location and good security.

The first thing I need to tell you is that I waited for the elevator the on the 8th floor the day I…read morechecked out and there were metal pieces and joints on the floor next to the elevator. I thought o myself: 'No way that's from the elevator.' Well ... sometimes your paranoia is reality. I did strike it up to paranoia and got on the elevator. A lady was also on the elevator from a higher floor and we got off in the lobby. Not like that, bro. I didn't even know her. About that lobby departure, we exited (is that better?) and there was a crowd in the lobby complaining that they had been stuck in the elevator for 30 minutes. The staff told everyone not to go in the elevator. This would be like if you met an escort and didn't know it was an escort. You thought it was the girl next door that went to church four times per week, kept in touch with her family, and baked blueberry pie for homeless people. But you later found out the real her. With that info, you got checked out. All was good. And that meant you rode that elevator for free. Shaky and rattly one too. Absolute insanity. It must be the 4.2% abv Yuengling beer: a traditional lager! Btw, that freaking pool closes at 9 pm, and the casino around the corner is dumpier than Circus Circus in Las Vegas. The hotel gym is cool though. With all that info, if you stay here, you're an idiot. Have a nice day.

Large spacious hotel right in Hauppaugue off the LIE. Plenty of easy parking. A convenient…read morerestaurant. Rooms suites are large, updated amd clean. Front desk is understaffed relying on one young man. He was unable to get off the phone call from a whining resident. Would definitely recommend as a reliable hotel in the mid suffolk area for out of town guests coming in for business. NOT a touristy area or close to tourist attractions. Best to book online for best pricing.

This location is in need of a refresh, but that doesn't mean it's not a great place to stay, if…read moreyou're not spending much time in the hotel. Water pressure is better than most, bathroom lighting is decent, but no exhaust fan for any exhaust you may have. Landry is on the bottom floor. 2 washers and 2 dryers, $2 for a wash cycle and $2 for a dry cycle. 1 of the 2 elevators are out of service, and there are 7 floors. Be prepared to wait a bit. Hey party people, the parking lot fills almost to capacity if you roll up after 10pm. NOTE: they are now charging for parking. The breakfast includes "push button" pancakes, mini cinni rolls, egg/meat/potato chafing dishes, yogurt, juice... you know, the standard fare. Interesting find: you can rent a fire stick for $20/day at the front desk, and they have a computer & printer for use in the business center.

We were in town for my nieces wedding & this was a very convenient location for all the events…read more The breakfast was wonderful & the coffee was delicious! The front desk staff was so kind to give us extra water bottles daily. The maid service was excellent!! My room was a mess with things scattered after having gotten ready for the actual wedding & the maid didn't disturb any of my personal items. I had even left very expensive rings on the dresser not having realized it until we returned that evening & they were still there. I would stay here again in a heart beat!

The hotel is very well kept, and the staff was very nice & helpful. My first room assignment on the…read more4th floor had a clogged bath drain so the next morning I asked for another room, and got one immediately. The housekeeping is wonderful, rooms are spotless. The 24 hr coffee/tea bar is very nice. My only complaint is that the mattresses are in terrible condition. I awoke with a backache every morning. Honestly, I'm only there to sleep so if I can't do that comfortably I can't come back :(

This place is far below what I'm accustomed to, and then some. I'm not bougie in the least, and I…read morecertainly don't expect luxury everywhere I stay, but I do expect the basics--especially cleanliness and a room that is properly maintained. Unfortunately, this hotel falls short even by those standards. The entire place has a musty smell, and our room looks like it has been neglected for quite some time. The wallpaper is detaching from the walls, the thermostat is barely attached, and there are hooks left on the wall where I assume a picture once hung. The carpet is worn to death, and the cabinet housing the mini fridge looks like it has seen much better days. Even more concerning, there are wires coming out from underneath the carpet and running to who knows where. The bathroom has what appears to be mold on the ceiling, which takes this beyond simply being outdated and into a basic cleanliness and maintenance issue. Thankfully, we're only here for the weekend. At this point, we honestly can't get out of here soon enough. I would give this hotel zero stars if the rating system allowed it. Unfortunately, it doesn't.

Great staff, let me check in early. The hotel felt safe, clean, and modern. It was close to my…read moreoffice location. I was also able to get a nice breakfast sandwich and coffee to go in the morning. The only minor complaint is that one of the employees at the cafe was a little slow to come to the counter while two of us were waiting to order. A supervisor had to come from the front desk to assist and it was clear the employee was frazzled. Another employee came back from what I assume was a break and he let the slow employee have it. It's not my business, but that kind of reprimanding should not be in front of customers. And while I don't think it wasn't warranted, it should have been a private conversation. I left feeling awkward and that's the reason for a missing star. I'd still come back though.

Clean room. Nice mattress. Red Lobster and Smoky Joe's across the three. 3 minute drive/10 minute…read morewalk to Station Yard. It's not right next to airport.... about 10-15 minute drive. Staff was very helpful. Clean room. Tub and shower. Fridge and microwave.

Over all stay here over a week was not bad at all. Breakfast is available 7 days a week, certain…read moreitems change everyday. Specious room with kitchen and living area which is perfect for family and business trip like me. Plenty of parking spaces which is a plus. Another plus that this hotel is only less than 2 mins driving to grocery shopping and take out, dining restaurants. The couple things that a bit complicated while staying were laundry situation (the machine's card reader errors) and printing machine at business center was nit working properly. Other than that, worth to stay !

My family and I had a pleasant five night stay at the Residence Inn Long Island Islip/Courthouse…read moreComplex. We had a king bed studio room and the room was the perfect size for our extended stay. We were traveling with our baby and we were able to fit a pack and play, all of our luggage, the stroller, and had plenty of room to comfortably move around. The kitchen had a full size fridge/freezer, sink, microwave, stovetop, and basic cooking and eating necessities. The room and common areas of the hotel were clean and well-maintained. All of the staff we interacted with were extremely friendly, professional, and welcoming. The hotel had a decent array of free breakfast each morning. They also had an indoor pool, basketball hoop, and plenty of parking. The hotel is also right around the corner from the Long Island Ducks field. They ended up playing while we were visiting, so we made an impromptu trip to watch a game and had a quick and easy walk to the stadium. Our stay at the Residence Inn Long Island Islip/Courthouse Complex was more than we expected. We would definitely return in the future if the price was right.

We came out this way to visit a friend and we wanted to stay someplace where we could bring our…read morepup. The rooms are renovated and comfortable and it included breakfast! We will definitely stay here next time we're out this way.

So close to five stars: Clean. Typical breakfast. East to…read moreuse controls on shower, sink, and TV. conveniently located near Highway But...having the alarm clock (what is this, 1994?) go off at 6:20 sucked. Hard. Couldn't even figure out how to turn off without unplugging. First of all, with a clock on cable box, there is no need for alarm clocks anymore. Secondly, it is incumbent on housekeeping staff to make sure there is no alarm set.