So impressed with the service from here. My son is at JMU and needed his car fixed. I looked at…read moreYelp reviews long distance and based on the customers' feedback I gave him CAR ER's phone number. I am so incredibly glad I did. They gave him an initial estimate (parts and labor). The labor exceeded the estimate but wanted to stay true to their word. That means the world not only for a college kid paying for a car out of his own pocket but for the integrity of the shop. You have his business for as long as he is in Harrisonburg. Can't recommend this business highly enough.

I would like to further amend my reviews. We took out car to Car ER for an oil leak. The next day…read morewe noticed more oil had leaked. We took it back thinking the repair would be no charge, but no! They found something unrelated to repair. More money! I'm not saying Car ER is incompetent. What I am saying is ever since our first repair at Car ER we've had problems costing more money! Coindence? I would stay away from Car ER, but that's your decision to make.

Can't recommend as they don't know how to work on "European cars." Did not think I'd ever face such…read morean issue.

They were amazing. I called them on Wednesday morning, my car's brakes were making a squeaking…read morenoise, and I needed my brake pads changed. They were able to have them done by the end of the day. The guys were extremely kind and honest. Also gave me a truly incredible price.

Honest…read more Knowledgeable. Kind. Trustworthy shop. If you have a European vehicle I highly recommend this shop.

They were great with my son's Tiguan, and communicated with us out of state, highly recommend if…read moreyou have a foreign car and a student!!

My Prius had the catalytic converter stolen while I was in town for a relative's college…read moregraduation. I called Justin at Richard's Auto Service, and he was able to take care of me. He was familiar with stolen converters, able to give me ballpark estimations for time and cost, and allowed me to tow my car to his shop so he could give me an assessment. His honesty and integrity provided me peace of mind. This is a good man. Thank you.

This is the only place I like to go in Harrisonburg to get my car looked at. Richard is super nice…read moreand fair. I went in at one point because I thought something was wrong with my breaks and he assured me it was just dust and that they are fine. A lot of places would have taken that as the perfect time to charge you for something you don't need... Plus, he just seems like a really nice guy. Not trying to sell you a million things you don't need or stuff like at AAMCO. He also gives good advice on different options based on how much you're in a position to spend and what would be best. Has fixed the AC and oil leak on on my '01 Explorer.

I rarely give 5 stars but this place went above and beyond! I also have a tough time trusting…read moreanyone with my vehicle except for the dealership but I will be back for more work from them. Grant it, I only had an oil change and they fixed a tire that had a slow leak but trust is hard to come by especially with mechanics. I was greeted by a warm and genuine smile from Jacob, whom I later found out is the owner. He was easy to talk with and very accommodating. I'm from out of town and had very limited availability but he was able to help me out. So glad someone recommended them to me!

Super friendly and accommodating. In and out fix of a bad tire for weary travelers. Comfy seating…read more Fresh free coffee. TV without Fox News is always a plus! Thanks for your kindness. Highly recommended.

Came in worried about a faulty alternator. Staff was exceptionally kind and understanding, and was…read morequick to address the issue (loose wire). Not charge! Would recommend anyone to take their car here.

Came in for a state inspection and they were finished in about 20 minutes! I also asked if they…read morecould check my oil and I was down about half a quart and they very generously refilled it for me. Overall, stellar service and the inspection cost $20. I was worried going to a new place that they might be shady and rip out a part and tell me it needed to be fixed but these people are honest and kind. Very happy with the service!

Had some misfires on my F-150 they got me in. Fixed it up fast and for somewhat reasonable price.read more

Excellent service, nice people, great price, done quickly. My new repair shop! Spent too much money…read moreat another shop, charged me twice as much and issue was not resolved. I will definitely recommend!

emergency brake job turned into nightmare, taken them 5…read morebussiness days and installed it incorrectly, had another shop re do the work. no real certified full time mechanic on staff

From the owner: This auto repair shop is a locally operated, full-service automotive maintenance and repair…read morebusiness designed to meet the growing demand for quality vehicle care. We combine certified technicians, state-of-the-art equipment, and customer-focused service to deliver reliable, cost-effective solutions. With a strong emphasis on repeat business and community reputation, our model is built for scalability and long-term sustainability."

called for a patient that was having car issues and they were so nice! Arrived quick and was very…read morepleasant in person! definitely recommend!

We were towed by Layman's after blowing a tire on the side of the road and calling AAA. We were…read moretaken to a shop that wasn't open but we were assured they would be open on Monday and could get us a tire. The shop was not open until Tuesday and did not sell tires. The driver pushed us to drop our keys off and go before we could stop and make an educated decision. We then had Layman's tow us to another mechanic and the driver dropped my car off almost hitting the only other car in the lot after coming an over an hour later than we were promised. As a young woman I felt like I was taken advantage of and not respected by the driver or company.

Great service! My husband and I are always happy with our vehicle repairs and maintenance!read more

They quoted me a price and when I go to pay the bill it was double they said 8 to 10 hours of…read morelabour I go to pay the bill. It was 28 hours of labour and then they told me a week and they've had my vehicle for a month. This place is a bunch of crooks. I wouldn't bring my wheelbarrow here.